SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Council Bluffs

Our Google Reviews
(712) 256-6616
5.0
(35 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

Kaya
Council Bluffs

I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Lisa
Council Bluffs

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

Thomas
Omaha

We had damage from smoke and fire in our home recently and called SERVPRO of Council Bluffs to come fix the damage it caused. We talked to the crew that got sent and realized the job would take multiple days. The technicians still got to work quickly and did a great job of cleaning all the equipment up that got used when they finished. We would use the services SERVPRO provided again in the future, and would love to recommend them to our friends for any work they might have.

Gabe Hernandez
Council Bluffs

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!

Nancy Redding
Treynor

There was some mold that needed to be tested in my elderly parents' house, so after a Google search I called SERVPRO and they scheduled me right away. The technicians they had arrived at our house promptly as scheduled, and quickly got to work testing, discovering, then treating and fixing the mold growth in my parents' walls. Their crew was kind, gracious, and helpful with our needs. We appreciated our SERVPRO experience and would use them again if we ever had to.

Sophia B.
Carter Lake

I work for an American Family Insurance agent. We gave several customers that live in Council Bluffs. We refer SERVPRO quite often and our customers are happy with the service.

Deb
Council Bluffs

This is the first company I will call to help me clean up anything. The workers are very professional very friendly. They made me feel comfortable having them in my around.

Helena
Council Bluffs

SERVPRO was very professional in their work. They did a great job and if I ever need anything again they are the first people I'm going to call. Their team is super nice and they get the job done fast. 

Judy
Omaha

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

Kaya
Council Bluffs

I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Lisa
Council Bluffs

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

Thomas
Omaha

We had damage from smoke and fire in our home recently and called SERVPRO of Council Bluffs to come fix the damage it caused. We talked to the crew that got sent and realized the job would take multiple days. The technicians still got to work quickly and did a great job of cleaning all the equipment up that got used when they finished. We would use the services SERVPRO provided again in the future, and would love to recommend them to our friends for any work they might have.

Gabe Hernandez
Council Bluffs

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!

Nancy Redding
Treynor

There was some mold that needed to be tested in my elderly parents' house, so after a Google search I called SERVPRO and they scheduled me right away. The technicians they had arrived at our house promptly as scheduled, and quickly got to work testing, discovering, then treating and fixing the mold growth in my parents' walls. Their crew was kind, gracious, and helpful with our needs. We appreciated our SERVPRO experience and would use them again if we ever had to.

Sophia B.
Carter Lake

I work for an American Family Insurance agent. We gave several customers that live in Council Bluffs. We refer SERVPRO quite often and our customers are happy with the service.

Deb
Council Bluffs

This is the first company I will call to help me clean up anything. The workers are very professional very friendly. They made me feel comfortable having them in my around.

Helena
Council Bluffs

SERVPRO was very professional in their work. They did a great job and if I ever need anything again they are the first people I'm going to call. Their team is super nice and they get the job done fast. 

Judy
Omaha

About Us

SERVPRO of Council Bluffs is locally owned and operated by Lathe & Nicole Toft.  The Tofts first joined SERVPRO in 2016 in northwest Iowa. Lathe & Nicole also own SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County. Lathe also brings with him a great deal of knowledge in the construction industry having previously co-owned Boji Builders Inc since 2002.  

The Tofts understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Council BLuffs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Council Bluffs can also mitigate mold and mildew from your home or business. Lathe and Nicole have invested in state-of-the-art equipment that sets them apart from the rest.  A 5,000 CFM trailer mounted desiccant to handle large water losses, drying time and cost is cut down significantly. A complete ultrasonic cleaning system, which helps to restore instead of replace. Graffiti or soot removal is no problem with the IBIX media blaster. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Council Bluffs.

Lathe R. & Nicole L. Toft
Lathe R. & Nicole L. Toft
Owners of SERVPRO of Council Bluffs

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.