SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Council Bluffs
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1-800-SERVPRO
4.9
(41 reviews)

National Call Center

1-800-SERVPRO

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard cleanup requires experience, discretion, and strict safety protocols. SERVPRO Team Toft of Council Bluffs provides 24/7 biohazard cleanup services to protect property owners and occupants after traumatic or hazardous events. We proudly serve Council Bluffs, Carter Lake, Underwood, Treynor, and surrounding Iowa communities, ensuring all cleanup work meets local and federal safety regulations.

We Handle Biohazard Situations, Including:

  • Trauma & Crime Scene Cleanup

  • Chemical & Hazardous Spill Cleanup

  • Sewage & Contaminant Cleanup

  • Hoarding & Unattended Death Cleanup

  • Odor Removal & Disinfection

Our certified professionals use specialized equipment, PPE, and EPA-approved disinfectants to thoroughly clean and sanitize affected areas. We approach every situation with compassion and professionalism, restoring safety, privacy, and peace of mind when it’s needed most.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

K3 Carson and Colton and the rest of the crew were great 100% recommend

Donna Reninger

I can’t complain. They know what they’re doing and are efficient experts! I’d recommend giving them a call.

John Jones

Had a valve fail and water damage followed. Called ServPro and they were here quickly the next day and started restoration process. The crew checked in everyday to monitor the process. Andre and team were outstanding and very professional. Due to their fast response the damage was very limited. If there is ever a need in the future, I will not hesitate to call on them again. A+

Dan

10 STARS!!! These guys were great! Really good communication and they got my basement back to better than it was.

Tony Morris

They were on time and did great work

Patrick hammers

Excellent experience, great cooperation! Highly recommend to friends and family!

Jordyn Timmons

Great customer service, would highly recommend

Alex Borrenpohl

Jason R. - was wonderful to work with. He was fast, professional and very courteous. He ran the test I needed and had my report back to me very quickly. I would highly recommend Servpro.

Kelly Mueller

The ServPro team, Jarad, Nick and Vanessa are incredible! They were here in a matter of minutes not days like we thought it would take. They took amazing care of us, and came every day to check on the facility and make sure everything was still looking good, took the time to meet with our Ad board to explain the situation. We are located over 45 minutes away from them and they didn't even hesitate with the commute. We would definitely recommend this company to anyone who needs a clean up service.

Red Oak Iowa Methodist Church

About Us

 

SERVPRO Team Toft proudly serves the Greater Omaha, Council Bluffs, and Sioux Falls areas through our locally owned and operated franchises — Omaha Southwest, Omaha Northwest, Omaha West/Saunders County, Council Bluffs, and Sioux Falls.

Owned by Lathe and Nicole Toft, our team is deeply rooted in the restoration and construction industries. After relocating from northwest Iowa, where they co-owned SERVPRO of Spencer & Iowa Great Lakes, the Tofts purchased SERVPRO of Omaha Southwest in July 2019, SERVPRO of Omaha West/Saunders County in December 2019, SERVPRO of Council Bluffs in September 2021, SERVPRO of Omaha Northwest in November 2023, and SERVPRO of Sioux Falls in January 2026. Lathe also brings extensive construction expertise as the former co-owner of Boji Builders Inc., established in 2002.

At SERVPRO Team Toft, we understand the stress and disruption that fire, water, or mold damage can cause to your home or business. Our goal is simple: to minimize interruption and make it “Like it never even happened.”

We specialize in:

  • Water and fire damage cleanup and restoration for residential and commercial properties

  • Mold inspection, remediation, and prevention, following state regulations (including Iowa’s licensing requirements)

  • Biohazard and trauma cleanup, with safety and discretion as top priorities

  • Storm response and large-loss restoration for commercial and multi-unit properties

  • Construction, reconstruction, and repairs, from structural drying to complete rebuilds

  • Specialty cleaning services, including HVAC and duct cleaning, odor removal, and media blasting

  • Contents cleaning and restoration, using advanced ultrasonic technology to restore rather than replace

Our investment in state-of-the-art equipment allows us to handle any size project efficiently, including a 5,000 CFM trailer-mounted desiccant for large water losses, an ultrasonic cleaning system for contents restoration, and an IBIX media blaster for soot or graffiti removal.

We’re also equipped with a fully stocked semi-truck and trailer, ready to deploy at a moment’s notice for storm and disaster response anywhere it’s needed.

Our highly trained staff holds IICRC certifications and receives ongoing education through SERVPRO’s corporate training programs. With a nationwide network of qualified franchises, no loss is too large or too small for our team.

If you need service for your home or business, call today.

Serving communities since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lathe R. & Nicole L. Toft
Lathe R. & Nicole L. Toft
Owners of SERVPRO of Council Bluffs

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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