Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Columbia and Suwannee Counties

Our Google Reviews
(386) 754-0261
5.0
(167 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Columbia and Suwannee Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you for the excellent service!!

Annette Nelson
Lake City

We appreciate the quality of work completed.  He was quiet, courteous, attentive to our questions and did a very good job.  He could work for me anytime!  Thank you for the quick response to our need.  Keith did a good job.

A.R. Murphy
Live Oak

SERVPRO came out and helped us at 3 am in the morning when I awoke to water throughout several rooms in my home. They were prompt in answering the phone and arrived quickly. Ronnie & Keith were very informative and quick at getting the water removed. I was appreciative to have SERVPRO of Columbia & Suwannee Counties local and ready to come when I needed them most.

Lorraine
Lake City

Called out to do a job for a company named Chris Mill Homes at one of their customers homes. Received an email from the office staff saying "Thank you! Customer said you all did a wonderful job!" It is always nice to hear when our staff does a good job for a commercial customer. Thank you so much for the follow up email!

Lindsey
Lee

I got to work and water was coming out our front door. I immediately called SERVPRO of Columbia & Suwannee Counties and they were at our office to extract in 10 minutes. I appreciate their quick response to my call.

Annie
Lake City

Thank you for your good service.  I appreciate your assistance when I needed it.

J. Landwehr
Lake City

SERVPRO came to our rescue last week when the toilet ran for an hour and discovered at 1:00 am and flooded a portion of our home. They were at our house within two hours with all of the drying equipment needed to dry our home. All of the service guys were super nice and informative and professional. Thank you for helping us get our house back to normal. I highly recommend this company

Amy Creamer Brown
Lake City

This wonderful lady sent us a card today in the mail.  We were called by Suwannee County Sheriff's Office when they arrived to find this person in need with no insurance, no family and no money.  She made me cry today that we helped her to the best of our ability and made a difference in someone's life.

Her hand written card "These small words can never repay all your work and kindness.  I'm old and no family that wants to help.  I don't know my future but now is a time for being grateful for a stranger who doesn't know me from Adam.

God Bless you and the people who came to my home. Kim you are a daughter I prayed to have.  God love you and Bless you,

Bobbie Harrington"

Bobbie Harrington
Lake City

The 2 guys (Keith & Johnathon) you sent to do the work were excellent and very polite.  Thank you!

M. Dow
Lake City

Thank you for the excellent service!!

Annette Nelson
Lake City

We appreciate the quality of work completed.  He was quiet, courteous, attentive to our questions and did a very good job.  He could work for me anytime!  Thank you for the quick response to our need.  Keith did a good job.

A.R. Murphy
Live Oak

SERVPRO came out and helped us at 3 am in the morning when I awoke to water throughout several rooms in my home. They were prompt in answering the phone and arrived quickly. Ronnie & Keith were very informative and quick at getting the water removed. I was appreciative to have SERVPRO of Columbia & Suwannee Counties local and ready to come when I needed them most.

Lorraine
Lake City

Called out to do a job for a company named Chris Mill Homes at one of their customers homes. Received an email from the office staff saying "Thank you! Customer said you all did a wonderful job!" It is always nice to hear when our staff does a good job for a commercial customer. Thank you so much for the follow up email!

Lindsey
Lee

I got to work and water was coming out our front door. I immediately called SERVPRO of Columbia & Suwannee Counties and they were at our office to extract in 10 minutes. I appreciate their quick response to my call.

Annie
Lake City

Thank you for your good service.  I appreciate your assistance when I needed it.

J. Landwehr
Lake City

SERVPRO came to our rescue last week when the toilet ran for an hour and discovered at 1:00 am and flooded a portion of our home. They were at our house within two hours with all of the drying equipment needed to dry our home. All of the service guys were super nice and informative and professional. Thank you for helping us get our house back to normal. I highly recommend this company

Amy Creamer Brown
Lake City

This wonderful lady sent us a card today in the mail.  We were called by Suwannee County Sheriff's Office when they arrived to find this person in need with no insurance, no family and no money.  She made me cry today that we helped her to the best of our ability and made a difference in someone's life.

Her hand written card "These small words can never repay all your work and kindness.  I'm old and no family that wants to help.  I don't know my future but now is a time for being grateful for a stranger who doesn't know me from Adam.

God Bless you and the people who came to my home. Kim you are a daughter I prayed to have.  God love you and Bless you,

Bobbie Harrington"

Bobbie Harrington
Lake City

The 2 guys (Keith & Johnathon) you sent to do the work were excellent and very polite.  Thank you!

M. Dow
Lake City

About Us

Our History

Since opening our office in Lake City, Florida in 2006 we have been proud to become a member of this community.  On a business level as well as personally.  This is our home and we have created a wonderful staff to support us in making a difference on a professional and personal level.   We attempt to be involved in Columbia County events as well as Suwannee County and the other counties in our area.  One way was becoming a chamber member in 5 counties.  The other way is getting involved in charities, clubs and caring what happens around us and in our world today.   We hope our reputation as caring about what we do and where we live is evident in all that we do and support.

SERVPRO of Columbia and Suwannee Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Since opening we have been involved in multiple Storm events, traveling as far as Baltimore, New Hampshire, Chicago, Louisiana, Texas and so on.  All while maintaining our home work flow here in Lake City, Live Oak, Lake Butler and surrounding areas.  This is a task and our staff is amazing that we can do this while chipping in to help others.  

Licensing & Credentials

SERVPRO of Columbia and Suwannee Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and can also mitigate mold and mildew from your home or business.  We have one of the only North Central Florida licensed mold remediation https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=55D10B7CC790E6BF674733F8CF62E1FF techs on staff for this area.   You can find him when searching licensed mold remediation persons for Lake City, Live Oak as well as Lafayette, Union & Hamilton Counties.

Our Staff

Our staff https://www.SERVPROcolumbiaandsuwanneecounties.com/employee-photos is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.  We want to be there for you and your needs.  

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Charles C. & Kimberly Nicholson
Charles C. & Kimberly Nicholson
Owners of SERVPRO of Columbia and Suwannee Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.