
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Fayetteville, Springdale South, North Washington County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Cleanup and Restoration
Sewage is one of the most dangerous water damage events that can happen to your home or business. The water is grossly contaminated and may contain fungi, bacteria, and viruses, many are disease-causing. Special training and equipment are required to safely restore your home or business. SERVPRO of Fayetteville, Springdale South, North Washington Counties will inspect the contaminated water to determine the category of water and safely restore your home or business.
The IICRC defines water in three ways
Category 1: "Clean Water"
This is water from a sanitary source. Category 1 water does not pose a substantial risk from exposure if addressed in less than 48 hours. Common examples are a broken clean water supply line or overflowing sink. Category 1 water, if left untreated can quickly escalate to category 2 or 3 water.
Category 2: "Gray Water"
This water has significant contamination that could potentially cause discomfort or sickness if ingested. Equipment discharge is a common source for category 2 water. The discharge may contain detergents or other chemical wastes. Examples include dishwasher/washing machine overflow, toilet overflow with no urine or feces.
Category 3: "Black Water"
This water is grossly contaminated and may contain pathogenic or toxigenic substances. Ingesting Category 3 water could cause severe illness or death. Avoid any contact with “Black Water”. Sources for category 3 water could include flood waters, water from beyond the toilet trap, water with feces, or standing water that has begun to support microbial growth.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"Great service and very thorough cleaning to prevent the virus"(COVID-19)!
"Thank you for coming out SO QUICKLY!"
"Tanya and Tracy were so helpful. Not only did they come in and fix everything in a quick and professional way - but having them take care of the mess helped me know everything would be okay. Some of the items were so badly soaked with water that I thought there was no way they could be salvaged. Somehow you guys fixed those items, saving documents important to my career, as well as things that have huge sentimental value, and are completely irreplaceable. Everyone I have spoken to has been kind, helpful and courteous. Thank you so much!"
"The folks at SERVPRO were extremely responsive in my dealings with them. They do a fantastic job of taking care of the customer in a timely manner to not only prevent further loss but also the repair I needed on my house. They were even helpful with the repair so I didn't have to deal with multiple companies and services. SERVPRO took care of it all!"
The crew that worked at my home was extremely polite, professional and considerate of my belongings. Great folks.
"SERVPRO did cleanup from a sewer line blockage that flooded a home that had laminated flooring, the contaminated water went under the flooring and ruined it, but SERVPRO ripped out the damaged material and cleaned up the mess, they did a good job, would hire them again."
"Thank you so much for all your help on my water leak! You made it so easy and less stressful. Your crew did a great job. Thanks again, you deserve the 5 star review!"
"You have been incredible. I can't say enough positives."
"Amanda and Stacey are amazing and they have been a lifesaver. The way they just jump in and do whatever needs to be done with expertise and even if it's an unusual task and still do it so well is really admirable! So glad that they will be there tomorrow to help us finish up! I thank your team at SERVPRO so very much!"
"Great service and very thorough cleaning to prevent the virus"(COVID-19)!
"Thank you for coming out SO QUICKLY!"
"Tanya and Tracy were so helpful. Not only did they come in and fix everything in a quick and professional way - but having them take care of the mess helped me know everything would be okay. Some of the items were so badly soaked with water that I thought there was no way they could be salvaged. Somehow you guys fixed those items, saving documents important to my career, as well as things that have huge sentimental value, and are completely irreplaceable. Everyone I have spoken to has been kind, helpful and courteous. Thank you so much!"
"The folks at SERVPRO were extremely responsive in my dealings with them. They do a fantastic job of taking care of the customer in a timely manner to not only prevent further loss but also the repair I needed on my house. They were even helpful with the repair so I didn't have to deal with multiple companies and services. SERVPRO took care of it all!"
The crew that worked at my home was extremely polite, professional and considerate of my belongings. Great folks.
"SERVPRO did cleanup from a sewer line blockage that flooded a home that had laminated flooring, the contaminated water went under the flooring and ruined it, but SERVPRO ripped out the damaged material and cleaned up the mess, they did a good job, would hire them again."
"Thank you so much for all your help on my water leak! You made it so easy and less stressful. Your crew did a great job. Thanks again, you deserve the 5 star review!"
"You have been incredible. I can't say enough positives."
"Amanda and Stacey are amazing and they have been a lifesaver. The way they just jump in and do whatever needs to be done with expertise and even if it's an unusual task and still do it so well is really admirable! So glad that they will be there tomorrow to help us finish up! I thank your team at SERVPRO so very much!"
About Us
SERVPRO of Fayetteville/Springdale understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO Fayetteville/Springdale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Fayetteville/Springdale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for Downtown Austin/Team Jones.
If you would like to schedule service for your home or business, please call today! (479) 419-5544
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust!
