
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Fayetteville, Springdale South, North Washington County
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Nothing can prepare Northwest Arkansas residents or businesses for the challenges posed when biohazard cleanup is necessary. Whether because of a flood, sewage backup, criminal activity, or trauma, cleaning up debris containing human or animal waste, chemicals, or other disturbing or noxious substances is a job for highly-trained and adequately equipped professionals.
The emotional toll on residents and business owners in the communities we serve is considerable when biohazards need management. SERVPRO of Fayetteville / Springdale offers specialized and highly regulated services conforming to best industry practices. Our mission to care for and value customers also requires we deliver the needed assistance with sensitivity and compassion.
We perform biohazard cleanup following applicable regulations, ensuring the safety and well-being of our crew members as well as our customers. Engage our help to deal with the often overwhelming challenges of flooding, chemical and sewage spill, or crime and trauma scene clean up.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Keith was incredibly helpful getting everything set up for our (insurance) office!
"My washing machine flooded my house the night before leaving to go out of town. SERVPRO sent a team out and they had the mess cleaned up that night! They worked so well with my insurance (Farmers) and kept me up to date on the progress while out of town. I had absolutely NO problems during the clean up and restoration. SERVPRO got my house back to the way it was before flooding in no time. I would HIGHLY recommend SERVPRO!"
(SERVPRO's) Presentation was great! If you need any assistance for fire or water damage, call these guys!
"Kevin, Earl, Andrew and Terry were all absolutely wonderful! 10/10 experience for a condensation drip/leak. They showed up promptly at 0900, an left around 1230 after cutting out the soaked drywall, insulation, carpet, pulling out the ruined laminate, and setting up the air movers to run overnight. They were extremely polite, (honestly perfect gentlemen) and gave very concise aftercare instructions for the machines. Also, they were super kind to our dog Korra, and Korra loved them too!"
Thank you for everything. You helped us put our life back together. We really appreciate all of your friendly, caring workers.
"This local SERVPRO does a great job with our clients! I can always count on good follow up and outstanding customer service!"
"We were needing an estimate for some clean up on a family members house and when I contacted SERVPRO, Jordan was so easy to work with. She then sent Terry to us and it could not have been any better. He was SO helpful and super honest, he gave us so many options and we never once felt like he was trying to "sell us" a service we didn't need. My sisters and I were very thankful for that. I 10/10 recommend SERVPRO, they are professional, great communicators and always where they said they were going to be. Thanks again to Jordan and Terry!"
"I woke up one morning and part of my living room ceiling had fallen down and the floor was wet. Due to several storms surrounding the Rogers tornado I had a serious roof leak and it was still coming in. My insurance company gave me the name of several mitigation companies, so I picked SERVPRO not knowing any of them. Kenny Stevens with SERVPRO took the matter in hand like it was his own home and he and his great crew quickly took action to stop any further damage. Not only that, but he provided information and assistance for the follow up that was needed due to the scarcity of available roofers after the Rogers tornado. Kenny answers his phone, provides reassuring and prompt service, and he and his crew are always punctual, polite, and compassionate. Top notch company that we're lucky to have in our area. If disaster strikes, call the SERVPRO team, you'll be glad you did!"
"SERVPRO always has a fast response time and some of the best equipment. Not only is the work done correctly and efficiently but the customer service is superb. Definitely keep SERVPRO in mind for any of your restoration needs."
Keith was incredibly helpful getting everything set up for our (insurance) office!
"My washing machine flooded my house the night before leaving to go out of town. SERVPRO sent a team out and they had the mess cleaned up that night! They worked so well with my insurance (Farmers) and kept me up to date on the progress while out of town. I had absolutely NO problems during the clean up and restoration. SERVPRO got my house back to the way it was before flooding in no time. I would HIGHLY recommend SERVPRO!"
(SERVPRO's) Presentation was great! If you need any assistance for fire or water damage, call these guys!
"Kevin, Earl, Andrew and Terry were all absolutely wonderful! 10/10 experience for a condensation drip/leak. They showed up promptly at 0900, an left around 1230 after cutting out the soaked drywall, insulation, carpet, pulling out the ruined laminate, and setting up the air movers to run overnight. They were extremely polite, (honestly perfect gentlemen) and gave very concise aftercare instructions for the machines. Also, they were super kind to our dog Korra, and Korra loved them too!"
Thank you for everything. You helped us put our life back together. We really appreciate all of your friendly, caring workers.
"This local SERVPRO does a great job with our clients! I can always count on good follow up and outstanding customer service!"
"We were needing an estimate for some clean up on a family members house and when I contacted SERVPRO, Jordan was so easy to work with. She then sent Terry to us and it could not have been any better. He was SO helpful and super honest, he gave us so many options and we never once felt like he was trying to "sell us" a service we didn't need. My sisters and I were very thankful for that. I 10/10 recommend SERVPRO, they are professional, great communicators and always where they said they were going to be. Thanks again to Jordan and Terry!"
"I woke up one morning and part of my living room ceiling had fallen down and the floor was wet. Due to several storms surrounding the Rogers tornado I had a serious roof leak and it was still coming in. My insurance company gave me the name of several mitigation companies, so I picked SERVPRO not knowing any of them. Kenny Stevens with SERVPRO took the matter in hand like it was his own home and he and his great crew quickly took action to stop any further damage. Not only that, but he provided information and assistance for the follow up that was needed due to the scarcity of available roofers after the Rogers tornado. Kenny answers his phone, provides reassuring and prompt service, and he and his crew are always punctual, polite, and compassionate. Top notch company that we're lucky to have in our area. If disaster strikes, call the SERVPRO team, you'll be glad you did!"
"SERVPRO always has a fast response time and some of the best equipment. Not only is the work done correctly and efficiently but the customer service is superb. Definitely keep SERVPRO in mind for any of your restoration needs."
About Us
SERVPRO of Fayetteville/Springdale understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO Fayetteville/Springdale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Fayetteville/Springdale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for Downtown Austin/Team Jones.
If you would like to schedule service for your home or business, please call today! (479) 419-5544
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust!
