SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Beckley
Our Google Reviews
(304) 253-6633
4.2
(23 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Management and staff were knowledgeable and professional. Crew did a great job cleaning up our house.

Daniel Hall

We hired Servpro to fix damage from a water leak in one of the homes that my father owned in princewick West Virginia after his passing. We are located in North Carolina and we're not able to oversee the job. We had to put a lot of trust into whoever we hired for the job which is sometimes uncomfortable and worrying. Once we were able to get back to West Virginia and look at the repairs they did we were absolutely happy with the job they did. Not only did they do a great job they respectfully stored our father's personal belongings in boxes for our keepings. Great job Servpro. Please tell the team we appreciate all they did.

Beverly Fendley

I was out of state when a pipe in my kitchen busted. Servepro was there within an hour and had the entire cleanup down with in the day! Extremely helpful and professional.

John Powell

Wow! We were blown away by ServPro. The entire crew were friendly, professional, courteous and true craftsmen. Special shout outs to Robert Maiolo and Tommy Smith, they went above and beyond and were like family. Our kitchen is better than “Like It Never Happened”. Thank you ServePro; Patrick, Robert, Robert, Tommy, Joe, Jake, Pam and Steve. P.S. Also a beautiful job by their cabinet contractor, Keaton Cabinets.

Vickie Lancianese

Great people to work with, will help you in anyway they can.

rockey Powell

After searching for contractors and getting the runaround we called ServPro of Beckley. I wish we had in the beginning. They are efficient and provided a detailed estimate. They have a good relationship with the insurance companies. They know what is expected by them. The workers were prompt and did a top notch job repairing our floors.

Holly Ridpath

We had to use Servpro’s services recently and I would highly recommend them. The employees that showed up to our house were beyond professional. Also, the employee that was in charge of our issue was courteous, punctual, and kept us informed throughout every step. Servpro made sure our problem was quickly resolved and painless as possible. We were pleased with every aspect of this company.

Amanda Downard

My mother experienced a catastrophic fire to her home recently. Servpro of Beckley was contacted to perform cleaning of her contents, packing and move to her new residence. Servpro of Beckley provided prompt, professional and caring service throughout the process. I would highly recommend Servpro of Beckley’s services. Thank you Servpro staff for the personal and caring service during my mother’s tragedy!

Steve Ingram

Trust worthy staff and very professional.

Jurida Holt

About Us

Our History

Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.

He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999.  From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”

Committed to our Community

On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.

The communities we service may be small but remember we are locally owned and operated, we live and work here too.  That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.

Our Employees

SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees.  He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.

Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.

Click on our Employee Page to read more about our Team.

Why SERVPRO

Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.

We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs. 

Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services.  We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.  

SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.

Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!

SERVPRO OF Beckley – Mission Statement

“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”

Steven J. Kelly
Steven J. Kelly
Owner of SERVPRO of Beckley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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