
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Beckley
National Call Center
1-800-SERVPROService Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
All the workers from SERVPRO were excellent. Robert and Chuck were very respectful and they are an asset to your business. My wife and I are very pleased with their work.
I just wanted to send a message saying the crew you sent to my home yesterday was outstanding. Jeremy, Lloyd and Anthony (I hope I have their names correct) were very professional, exhibited a strong work ethic and genuinely liked each other. Your company was well represented by these gentlemen. I told them they were my “heroes of the day”.
Thank you for your timely response to my situation
Highly recommended. Quick response, top notch work and reliable crews.
The young man that came and did the site survey was very courteous and knowledgeable in determining what needed to be done (removal of furniture etc and flooring) so that it could be determined how much damage was done to sub-flooring and walls by the water and what kind of clean up action would need to be taken. The young man that was sent to provide service for our water damage was very courteous and knowledgeable about what needed to be checked for possible contamination (mold) and water damage both in the house and in the craw space under it. He positioned the equipment to allow for the moisture in the sub-flooring to be dried thoroughly. He made sure we knew how to contact him in the event he was needed as the fans and dehumidifier etc were set up on a Friday and would need to be left running until Monday at least. Two young men came on Monday to see if everything was sufficiently dry. It was and they were both very courteous and professional as they removed the equipment. We will highly recommend "SERVPRO" to anyone that would need their services. If we were rating on a scale of 1 to 10 for each area reviewed it would be all 10s(except maybe for the noise of the fans running 24 hrs a day,. which had to run to dry the moisture) Office staff that we talked to were very courteous and helpful. Totally Outstanding Service
This highly competent team came to the rescue! My beautiful basement took on lots of water from the hot water tank. The extensive damages involved three rooms. They arrived very quickly! They prevented more damage, thoroughly dried and disinfected everything! They removed personal property to a dry area. It was huge! Because of the confidence they inspired with the initial mitigation, I elected SERVPRO of Beckley to also handle all the repairs - new wood floors, carpet pads, baseboards. It was seamless and hassle-free. The job they did was OUTSTANDING! Every person of the SERVPRO team was kind, supportive and sensitive to all my concerns. By the end of the job, I felt like I was saying goodbye to family. A heartfelt Thank YOU to SERVPRO!
I recently (this past December) requested an inspection and estimate on a mold issue on a home in Anthony, WV. Your technician, Robert Dogan, came to the house and did a complete and professional inspection of the property and gave us an idea of what it would cost to remediate. He took his time and explained the process in detail. We decided, based on that and other physical considerations, it would not be cost effective to proceed and instead donated the property to Habitat for Humanity. It turned out to be a win/win for us and HFH. I just wanted to write and say what a helpful, courteous and forthcoming person Mr. Dogan is and what a pleasure it was dealing with him. Although we did not use SERVPRO it speaks well of you company that you have such employees. Sorry it took so long to get around to writing this, life gets in the way sometimes. Thank you for your time.
"SERVPRO did a great job cleaning our basement carpet. We have an older dog and a new small puppy and that is the area where they stay when they are in the house. SERVPRO did great. The staff was courteous and professional. They actually went above and beyond the call to duty."
On the Thursday before the long Memorial Day weekend, I had an extensive water leak at my home in Bluefield. My insurance agent arranged for SERVPRO to assist in mitigating the damage. You guys showed up promptly on Friday, and cleaned up where necessary, removing all the ruined drywall and insulation. You placed several industrial dehumidifiers upstairs and downstairs to run over the weekend, then treated the whole house with anti-bacterial agents and whatever else was necessary.
This was a stressful incident, but your thoroughness and courtesy made a difficult situation much more manageable. I appreciate your efforts and would recommend you to anyone who found themselves in similar circumstances.
Thanks.
We recently had water damage from a leaking pipe in our wall which caused damage to the wall and hardwood floors, SERVPRO of Beckley was called through our insurance company to repair all the damage. The individuals from SERVPRO were very professional and courteous and made the whole situation stress-free. The work done by SERVPRO of Beckley was impeccable and the finished product is better than we could of hoped for, we would highly recommend SERVPRO of Beckley for any repair work in your home and we will also recommend them to our family and friends.
All the workers from SERVPRO were excellent. Robert and Chuck were very respectful and they are an asset to your business. My wife and I are very pleased with their work.
I just wanted to send a message saying the crew you sent to my home yesterday was outstanding. Jeremy, Lloyd and Anthony (I hope I have their names correct) were very professional, exhibited a strong work ethic and genuinely liked each other. Your company was well represented by these gentlemen. I told them they were my “heroes of the day”.
Thank you for your timely response to my situation
Highly recommended. Quick response, top notch work and reliable crews.
The young man that came and did the site survey was very courteous and knowledgeable in determining what needed to be done (removal of furniture etc and flooring) so that it could be determined how much damage was done to sub-flooring and walls by the water and what kind of clean up action would need to be taken. The young man that was sent to provide service for our water damage was very courteous and knowledgeable about what needed to be checked for possible contamination (mold) and water damage both in the house and in the craw space under it. He positioned the equipment to allow for the moisture in the sub-flooring to be dried thoroughly. He made sure we knew how to contact him in the event he was needed as the fans and dehumidifier etc were set up on a Friday and would need to be left running until Monday at least. Two young men came on Monday to see if everything was sufficiently dry. It was and they were both very courteous and professional as they removed the equipment. We will highly recommend "SERVPRO" to anyone that would need their services. If we were rating on a scale of 1 to 10 for each area reviewed it would be all 10s(except maybe for the noise of the fans running 24 hrs a day,. which had to run to dry the moisture) Office staff that we talked to were very courteous and helpful. Totally Outstanding Service
This highly competent team came to the rescue! My beautiful basement took on lots of water from the hot water tank. The extensive damages involved three rooms. They arrived very quickly! They prevented more damage, thoroughly dried and disinfected everything! They removed personal property to a dry area. It was huge! Because of the confidence they inspired with the initial mitigation, I elected SERVPRO of Beckley to also handle all the repairs - new wood floors, carpet pads, baseboards. It was seamless and hassle-free. The job they did was OUTSTANDING! Every person of the SERVPRO team was kind, supportive and sensitive to all my concerns. By the end of the job, I felt like I was saying goodbye to family. A heartfelt Thank YOU to SERVPRO!
I recently (this past December) requested an inspection and estimate on a mold issue on a home in Anthony, WV. Your technician, Robert Dogan, came to the house and did a complete and professional inspection of the property and gave us an idea of what it would cost to remediate. He took his time and explained the process in detail. We decided, based on that and other physical considerations, it would not be cost effective to proceed and instead donated the property to Habitat for Humanity. It turned out to be a win/win for us and HFH. I just wanted to write and say what a helpful, courteous and forthcoming person Mr. Dogan is and what a pleasure it was dealing with him. Although we did not use SERVPRO it speaks well of you company that you have such employees. Sorry it took so long to get around to writing this, life gets in the way sometimes. Thank you for your time.
"SERVPRO did a great job cleaning our basement carpet. We have an older dog and a new small puppy and that is the area where they stay when they are in the house. SERVPRO did great. The staff was courteous and professional. They actually went above and beyond the call to duty."
On the Thursday before the long Memorial Day weekend, I had an extensive water leak at my home in Bluefield. My insurance agent arranged for SERVPRO to assist in mitigating the damage. You guys showed up promptly on Friday, and cleaned up where necessary, removing all the ruined drywall and insulation. You placed several industrial dehumidifiers upstairs and downstairs to run over the weekend, then treated the whole house with anti-bacterial agents and whatever else was necessary.
This was a stressful incident, but your thoroughness and courtesy made a difficult situation much more manageable. I appreciate your efforts and would recommend you to anyone who found themselves in similar circumstances.
Thanks.
We recently had water damage from a leaking pipe in our wall which caused damage to the wall and hardwood floors, SERVPRO of Beckley was called through our insurance company to repair all the damage. The individuals from SERVPRO were very professional and courteous and made the whole situation stress-free. The work done by SERVPRO of Beckley was impeccable and the finished product is better than we could of hoped for, we would highly recommend SERVPRO of Beckley for any repair work in your home and we will also recommend them to our family and friends.
About Us
Our History
Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.
He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999. From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”
Committed to our Community
On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.
The communities we service may be small but remember we are locally owned and operated, we live and work here too. That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.
Our Employees
SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees. He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.
Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.
Click on our Employee Page to read more about our Team.
Why SERVPRO
Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.
We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs.
Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services. We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.
SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.
Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!
SERVPRO OF Beckley – Mission Statement
“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”