Meet Our Team

Our Mission is to have a Team of Quality People who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect.

Our Vision is to be the "Go To" Premier Cleaning and Restoration Company in Southern West Virginia.

Our Estimator, Robert Dogan, has been with SERVPRO of Beckley for 8 years. When he is away from the job he is spending time with his wife and three children. Robert was raised in the city and after moving to WV he became interested in farming. Working with the animals and raising a garden is hard work but he enjoys the simplicity of living in the country. He still finds time to be actively involved with his children. He coaches his son's baseball and his daughter's softball Little League Teams.

Lloyd Galloway has worked at SERVPRO of Beckley for 7 years and is one of our Crew Chiefs. He is married with four children and ten grandchildren. Lloyd is an ordained minister and is very active in his place of worship at Spirit & Truth Ministries in Oak Hill WV. He enjoys team sports whether it be watching, coaching or participating.

Shawn Ward, one of our dedicated and hard working technicians, has been with SERVPRO of Beckley for 8 years. He has one son and two daughters so he doesn’t get a lot of free time but when the opportunity allows he jumps on the chance to put in time outdoors either hunting or fishing. His indoor activities consist of bowling or watching football and basketball.

Joan Maiolo has worked at SERVPRO of Beckley for 8 years as one of our technicians. She is married, the mother of two sons, one daughter and the grandmother of three. Joan is also a part-time employee of the Commission on Aging and is currently the caregiver for her mother-in-law. There are not many hours left in the day that she isn’t working or devoting time to her family. When she does get a chance to squeeze in a little free time she enjoys her hobby of photography.

Christie Adkins started working for SERVPRO of Beckley in early 2015 as a technician. Between her work and family there is never a dull moment. She is married and has a son, a daughter, and two granddaughters. Christie enjoys the outdoors deer hunting and 4 wheeling. She becomes creative when inside focusing on her arts and crafts.

Jacob "Jake" Kelly started full time as a technician right after completing his college degree in late 2015. In just a few short months he became a Crew Chief because of his years of exposure to the industry. His dad started the business over 20 years ago so Jake grew up observing and learning about the business. He loves to fish, hunt, and work in his garden.He thoroughly enjoys the outdoors no matter what the season.

The Owner, Steve, started the Beckley franchise in July of 1999 after working as a claims representative for Nationwide Insurance. When Steve is not working at SERVPRO of Beckley he is working on his farm in Summers County. He enjoys volunteering at his Church, The United Methodist Temple, driving the bus and teaching Archery in their "Centershot Ministries" program.

Our Office Manager, Pam Davis, joined the SERVPRO of Beckley team in November 2016. Pam has been a lifelong friend but we really got to know Pam’s work ethics when she worked as a Technician during the 2016 Flood. That’s when we saw that she is a hard worker, a bundle of energy, and very dedicated to whatever job she is performing. Pam is a devoted wife, mother, daughter, employee, and sister to 6 siblings.

We are not the only team she is committed to - she is the Softball Coach for Woodrow Wilson High School and Sunday school teacher at West Raleigh Baptist. After all the hours she devotes to others, she still finds time to produce some amazing wood crafts and relax outdoors in the woods, at the river, and on the beach.

Robert joined the Team in 2017 initially as a Crew Chief but because of his years of building experience, he is now our Construction Foreman. He is married and has a son, a daughter and two grandchildren. His hobbies are hunting and fishing. He is very active in his church at Virginia Street Baptist in Oak Hill WV. Being a laborer is nothing new to Robert. He has been in construction most of his life but he also worked as a well pump technician, in addition to doing landscaping and painting.

Andrew Ward

Jonathan Massey

Marvin Mills

Michael Rodriguez

Patrick Parker