Meet Our Team
All it takes is one call to SERVPRO of Beckley. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Meet all the Members of our TEAM, team member at SERVPRO of Beckley]()
Meet all the Members of our TEAM
Our Mission is to have a Team of Quality People who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect.
Our Vision is to be the "Go To" Premier Cleaning and Restoration Company in Southern West Virginia.
![Robert Dogan, team member at SERVPRO of Beckley]()
Robert Dogan
Our Estimator, Robert Dogan, has been with SERVPRO of Beckley for 8 years. When he is away from the job he is spending time with his wife and three children. Robert was raised in the city and after moving to WV he became interested in farming. Working with the animals and raising a garden is hard work but he enjoys the simplicity of living in the country. He still finds time to be actively involved with his children. He coaches his son's baseball and his daughter's softball Little League Teams.
![Lloyd Galloway, team member at SERVPRO of Beckley]()
Lloyd Galloway
Lloyd Galloway has worked at SERVPRO of Beckley for 7 years and is one of our Crew Chiefs. He is married with four children and ten grandchildren. Lloyd is an ordained minister and is very active in his place of worship at Spirit & Truth Ministries in Oak Hill WV. He enjoys team sports whether it be watching, coaching or participating.
![Shawn Ward, team member at SERVPRO of Beckley]()
Shawn Ward
Shawn Ward, one of our dedicated and hard working technicians, has been with SERVPRO of Beckley for 8 years. He has one son and two daughters so he doesn’t get a lot of free time but when the opportunity allows he jumps on the chance to put in time outdoors either hunting or fishing. His indoor activities consist of bowling or watching football and basketball.
![Joan Maiolo, team member at SERVPRO of Beckley]()
Joan Maiolo
Joan Maiolo has worked at SERVPRO of Beckley for 8 years as one of our technicians. She is married, the mother of two sons, one daughter and the grandmother of three. Joan is also a part-time employee of the Commission on Aging and is currently the caregiver for her mother-in-law. There are not many hours left in the day that she isn’t working or devoting time to her family. When she does get a chance to squeeze in a little free time she enjoys her hobby of photography.
![Christie Adkins, team member at SERVPRO of Beckley]()
Christie Adkins
Christie Adkins started working for SERVPRO of Beckley in early 2015 as a technician. Between her work and family there is never a dull moment. She is married and has a son, a daughter, and two granddaughters. Christie enjoys the outdoors deer hunting and 4 wheeling. She becomes creative when inside focusing on her arts and crafts.
![Jacob Kelly, team member at SERVPRO of Beckley]()
Jacob Kelly
Jacob "Jake" Kelly started full time as a technician right after completing his college degree in late 2015. In just a few short months he became a Crew Chief because of his years of exposure to the industry. His dad started the business over 20 years ago so Jake grew up observing and learning about the business. He loves to fish, hunt, and work in his garden.He thoroughly enjoys the outdoors no matter what the season.
![Steve Kelly, team member at SERVPRO of Beckley]()
Steve Kelly
The Owner, Steve, started the Beckley franchise in July of 1999 after working as a claims representative for Nationwide Insurance. When Steve is not working at SERVPRO of Beckley he is working on his farm in Summers County. He enjoys volunteering at his Church, The United Methodist Temple, driving the bus and teaching Archery in their "Centershot Ministries" program.
![Pam Davis, team member at SERVPRO of Beckley]()
Pam Davis
Our Office Manager, Pam Davis, joined the SERVPRO of Beckley team in November 2016. Pam has been a lifelong friend but we really got to know Pam’s work ethics when she worked as a Technician during the 2016 Flood. That’s when we saw that she is a hard worker, a bundle of energy, and very dedicated to whatever job she is performing. Pam is a devoted wife, mother, daughter, employee, and sister to 6 siblings.
We are not the only team she is committed to - she is the Softball Coach for Woodrow Wilson High School and Sunday school teacher at West Raleigh Baptist. After all the hours she devotes to others, she still finds time to produce some amazing wood crafts and relax outdoors in the woods, at the river, and on the beach.
![Robert Maiolo, team member at SERVPRO of Beckley]()
Robert Maiolo
Robert joined the Team in 2017 initially as a Crew Chief but because of his years of building experience, he is now our Construction Foreman. He is married and has a son, a daughter and two grandchildren. His hobbies are hunting and fishing. He is very active in his church at Virginia Street Baptist in Oak Hill WV. Being a laborer is nothing new to Robert. He has been in construction most of his life but he also worked as a well pump technician, in addition to doing landscaping and painting.
![Andrew Ward, team member at SERVPRO of Beckley]()
Andrew Ward
Andrew Ward
![Jonathan Massey, team member at SERVPRO of Beckley]()
Jonathan Massey
Jonathan Massey
![Marvin Mills, team member at SERVPRO of Beckley]()
Marvin Mills
Marvin Mills
![Michael Rodriguez, team member at SERVPRO of Beckley]()
Michael Rodriguez
Michael Rodriguez
![Patrick Parker, team member at SERVPRO of Beckley]()
Patrick Parker
Patrick Parker
What our
customers are saying
Management and staff were knowledgeable and professional. Crew did a great job cleaning up our house.
We hired Servpro to fix damage from a water leak in one of the homes that my father owned in princewick West Virginia after his passing. We are located in North Carolina and we're not able to oversee the job. We had to put a lot of trust into whoever we hired for the job which is sometimes uncomfortable and worrying. Once we were able to get back to West Virginia and look at the repairs they did we were absolutely happy with the job they did. Not only did they do a great job they respectfully stored our father's personal belongings in boxes for our keepings. Great job Servpro. Please tell the team we appreciate all they did.
I was out of state when a pipe in my kitchen busted. Servepro was there within an hour and had the entire cleanup down with in the day! Extremely helpful and professional.
Wow! We were blown away by ServPro. The entire crew were friendly, professional, courteous and true craftsmen. Special shout outs to Robert Maiolo and Tommy Smith, they went above and beyond and were like family. Our kitchen is better than “Like It Never Happened”. Thank you ServePro; Patrick, Robert, Robert, Tommy, Joe, Jake, Pam and Steve. P.S. Also a beautiful job by their cabinet contractor, Keaton Cabinets.
Great people to work with, will help you in anyway they can.
After searching for contractors and getting the runaround we called ServPro of Beckley. I wish we had in the beginning. They are efficient and provided a detailed estimate. They have a good relationship with the insurance companies. They know what is expected by them. The workers were prompt and did a top notch job repairing our floors.
We had to use Servpro’s services recently and I would highly recommend them. The employees that showed up to our house were beyond professional. Also, the employee that was in charge of our issue was courteous, punctual, and kept us informed throughout every step. Servpro made sure our problem was quickly resolved and painless as possible. We were pleased with every aspect of this company.
My mother experienced a catastrophic fire to her home recently. Servpro of Beckley was contacted to perform cleaning of her contents, packing and move to her new residence. Servpro of Beckley provided prompt, professional and caring service throughout the process. I would highly recommend Servpro of Beckley’s services. Thank you Servpro staff for the personal and caring service during my mother’s tragedy!
Trust worthy staff and very professional.
About Us
Our History
Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.
He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999. From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”
Committed to our Community
On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.
The communities we service may be small but remember we are locally owned and operated, we live and work here too. That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.
Our Employees
SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees. He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.
Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.
Click on our Employee Page to read more about our Team.
Why SERVPRO
Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.
We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs.
Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services. We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.
SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.
Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!
SERVPRO OF Beckley – Mission Statement
“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”