Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Chesterfield and Tri-Cities Plus
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
It is well-known that SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus can handle any size fire or water damage. However, it is not well-known that our team can handle crime scene and trauma cleanup, too. Although these types of services are not needed as often as water damage restoration, they are still unfortunate circumstances that require the proper knowledge and cleanup techniques to ensure it’s done the safe and correct way. Periodically, our technicians sit through the American Bio Recovery Association (ABRA) training class to become ABRA certified in crime scene and trauma cleanup. These courses introduce the biology and pathogens that become present in these situations and how to safely clean up after biological hazards. Not only do they learn the proper techniques, they are also learning about the appropriate ways to interact with customers who are dealing with these unfortunate and often times upsetting events. SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is always here to help and will handle these sensitive matters with professionalism and care.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Justine was an absolute delight to work with and she had a keen attention to detail. Justin Ballas was also a great project manager and a pleasure to deal with.
I can't thank you enough for the recent clean up performed at our plant. Matthew has done an excellent job communicating with me throughout the process. I am a huge fan and was in awe of how quickly the job was cleaned up and dried! Please let Matthew know how much we appreciated working with him.
Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.
Strong communication on a minute to minute basis. Fast response from the initial phone call. Really impressed with the discipline and structure of the labor work force
Hi Keith Boos, We wanted you to know what a fantastic job your team did today. The crew was incredibly thorough and knowledgeable in their work and efforts. They were professional, kind and shared numerous insights and valuable information about the situation and our house. We feel so good about the state of our basement, its cleanliness and safety. Relative to the previous contractor, it was a whole new level of professionalism and quality. We also very much appreciate your personal approach to our situation. You sussed out the challenges and provided a very reasonable and fair proposal. Jerri was particularly impressed that you came back and checked out the work to ensure complete satisfaction and that things were moving forward. She felt that everyone from you, to the team, including the folks that coordinated the appointments (Kaylin Stine and Christine Burgess) were beyond stellar. Please, please let everyone know of our respect and gratitude. Good service seems to be fleeting in today’s world – the entire SERVPRO team proves it’s still alive! I suspect there is a great deal of pride in your group - there should be – it shows.
I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.
I was very happy with SERVPRO since the beginning. When I was watching the girls pack, I thought to myself 'this company is a well-oiled machine.' Also, the crew [Kathy, Nancy and Aura] that did the post clean was AWESOME!
Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.
Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!
Justine was an absolute delight to work with and she had a keen attention to detail. Justin Ballas was also a great project manager and a pleasure to deal with.
I can't thank you enough for the recent clean up performed at our plant. Matthew has done an excellent job communicating with me throughout the process. I am a huge fan and was in awe of how quickly the job was cleaned up and dried! Please let Matthew know how much we appreciated working with him.
Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.
Strong communication on a minute to minute basis. Fast response from the initial phone call. Really impressed with the discipline and structure of the labor work force
Hi Keith Boos, We wanted you to know what a fantastic job your team did today. The crew was incredibly thorough and knowledgeable in their work and efforts. They were professional, kind and shared numerous insights and valuable information about the situation and our house. We feel so good about the state of our basement, its cleanliness and safety. Relative to the previous contractor, it was a whole new level of professionalism and quality. We also very much appreciate your personal approach to our situation. You sussed out the challenges and provided a very reasonable and fair proposal. Jerri was particularly impressed that you came back and checked out the work to ensure complete satisfaction and that things were moving forward. She felt that everyone from you, to the team, including the folks that coordinated the appointments (Kaylin Stine and Christine Burgess) were beyond stellar. Please, please let everyone know of our respect and gratitude. Good service seems to be fleeting in today’s world – the entire SERVPRO team proves it’s still alive! I suspect there is a great deal of pride in your group - there should be – it shows.
I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.
I was very happy with SERVPRO since the beginning. When I was watching the girls pack, I thought to myself 'this company is a well-oiled machine.' Also, the crew [Kathy, Nancy and Aura] that did the post clean was AWESOME!
Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.
Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!
About Us
SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus is an award-winning cleanup and restoration company with 39 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area. Awarded the SERVPRO® Franchise of The Year, SERVPRO® of Chesterfield is consistently recognized in the top ten of 2,000 plus national locations.
Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
NADCA Certified Air Duct Cleaning For Your Home and Business.
When it comes to air duct cleaning choose SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. As a member of the National Air Duct Cleaning Association (NADCA) we adhere to the strict standards required to earn the NADCA certification. NADCA certification is recognized around the world as the benchmark for trained and qualified professionals. Since 1986, our team has been cleaning residential and commercial air ducts according to the NADCA standard. Our technicians are trained, experienced and NADCA certified. A NADCA certified firm ensures the technician has the knowledge and proficiency to conduct HVAC assessments, cleaning, and restoration services. Our staff certifications include Air System Cleaning Specialists (ASCS), Certified Ventilation Inspectors (CVI) and Ventilation System Mold Remediators (VSMR). We utilize the proper techniques, standards, and safety practices recommended by NADCA. Go to NADCA.com for additional information.
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