Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Town & Country
Service Area
Restoration and Cleaning Services
When disaster strikes a home or business in the Town & Country area, SERVPRO of Town & Country responds around the clock, every day of the year. Our local crews serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, and the Galleria and Uptown district, from high-rise office towers to family homes beneath the mature tree canopy. This is a market shaped by Buffalo Bayou and a humid Gulf Coast climate, and that setting carries real risk of water, storm, fire, and mold damage. We provide water damage restoration, fire and smoke restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, contents packout, commercial restoration, and full reconstruction, and we specialize in water mitigation for high-rise and mid-rise buildings. Every project begins with a clear scope of work, documented for your insurance carrier and explained to you at each step. Our crews hold IICRC certifications, follow OSHA safety standards, and carry American Bio Recovery Association credentials for biohazard work. As part of the SERVPRO Team Shaw family and the national SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single overflowing sink or a regional event like Hurricane Harvey or Hurricane Beryl. Whatever the size of the loss, our promise is the same, to make it "Like it never even happened.® "
Services We Provide
The Trained Crew Behind Every Restoration Job
Behind every successful restoration project is a crew that is trained, certified, and equipped to do the work safely. At SERVPRO Team Shaw, our technicians arrive in full personal protective equipment and follow the protocols that protect both your property and the people working in it. Restoration is not simply cleanup. It is skilled work that calls for the right training, the right equipment, and a clear understanding of the hazards present on a residential or commercial job site. Our crews hold certifications from the Institute of Inspection, Cleaning and Restoration Certification, including credentials in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen training, fall protection, and respirator fit testing, and we carry American Bio Recovery Association certification for biohazard work. That training matters most on the jobs where the stakes are highest. This experience reaches across our full range of services, from water damage mitigation, fire and smoke restoration, and mold remediation to storm and flood recovery, sewage and biohazard cleanup, specialty cleaning, contents restoration, commercial services, and complete reconstruction. Whether the loss is a single room or an entire building, the same trained crew, the same standards, and the same commitment to safety carry the project from the first emergency call through the final repair, with one goal in mind, to make your loss "Like it never even happened."
What our
customers are saying
Augustine and his team were beyond professional, helped walk us through the process and were so respectful of our home and making sure that everything got taken care of. They were on top of it when it came to taking photos and documenting everything for our insurance claim and we felt safe with them in our home with our young son. Total pleasure to work with during an incredibly stressful time for our family.
Corine with SERVPRO has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!
"I just wanted to express my heartfelt gratitude to the SERVPRO Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I'm so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I'll definitely be using them again in the future!"
"If you have damage to your property from fire, water, or mold this is the only company you want to call. Well trained and courteous they know what they are doing."
Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks SERVPRO!
SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.
Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.
Superb. Very knowledgeable and professional.
Rashad came out he was very helpful and understanding with my process.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
