SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Northeast Collin County / Greenville

Our Google Reviews
(972) 548-6044
4.9
(143 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

On behalf of the USAFA Chapter A16, I personally want to thank you for being a Community Partner and supporting our efforts with the community. SERVPRO of Northeast Collin County/Greenville is helping to make a big difference in many young lives! You are truly appreciated for making it all come together! 

CMSgt. Joseph T Thomas, USAF, Ret.
Greenville

Best customer service! I came home at 11pm from work to half of my house flooded because my cats decided to turn on the faucet in our guest bathroom while I was at work. No telling how long it had been on. I called them and they had a tech on his way by 12:30am as soon as I called they were already on their way! Great company and fast work!

Brittanee G.
Princeton
Keith
Chris & Joel have been working at my house for a few weeks removing mold & moving items.
We were not expecting this to happen before the holidays & its been very hectic.
Chris & his team have been extremely hard working, professional & competent. They have a wonderful can-do attitude & are a real asset to your brand. They have made a difficult situation much more manageable.

Regards
John G
John Gannon
Allen

SERVPRO Friends,

Thank you so much for participating in the New Lions Teachers vendor fair on August 01. 

Our new staff felt so welcomed on their first day with the district.

Thank you for being a HUGE part of the GISD family!

Sincerely,

Amy 

Amy with GISD
Greenville

I had extensive damage to my carpet from pet and water damage due to broken pipes. Keith and his crew cleaned up my entire house with friendly expert service. Their service was way beyond my expectations. I have had commercial carpet cleaning done before and they did the minimum and always tried to up sell their original quote. SERVPRO moved all my furniture in my house, sanitized the carpet and left it looking like new. I was delighted with the charges and the very courteous crew would not even accept a tip. I highly recommend these guys. I will never use anybody else. 

Victor Dawson
Farmersville

A Five Star Review & Testimonial 

Keith and Violette are friendly, honest and courteous and their team is professional and helpful! They will make your experience a good one even when the situation may look hopeless. I HIGHLY recommend them! Wonderful customer service! 

Suzy Sykes
MCKINNEY

WOW! The guys at SERVPRO Northeast Collin County were the BEST! They were prompt and took care of our " situation" in no time. Will definitely keep their number in my phone. Great job guys!

Erin M.
Farmersville

Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.

Jason J
Melissa

Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.

Brodie S.
Anna

On behalf of the USAFA Chapter A16, I personally want to thank you for being a Community Partner and supporting our efforts with the community. SERVPRO of Northeast Collin County/Greenville is helping to make a big difference in many young lives! You are truly appreciated for making it all come together! 

CMSgt. Joseph T Thomas, USAF, Ret.
Greenville

Best customer service! I came home at 11pm from work to half of my house flooded because my cats decided to turn on the faucet in our guest bathroom while I was at work. No telling how long it had been on. I called them and they had a tech on his way by 12:30am as soon as I called they were already on their way! Great company and fast work!

Brittanee G.
Princeton
Keith
Chris & Joel have been working at my house for a few weeks removing mold & moving items.
We were not expecting this to happen before the holidays & its been very hectic.
Chris & his team have been extremely hard working, professional & competent. They have a wonderful can-do attitude & are a real asset to your brand. They have made a difficult situation much more manageable.

Regards
John G
John Gannon
Allen

SERVPRO Friends,

Thank you so much for participating in the New Lions Teachers vendor fair on August 01. 

Our new staff felt so welcomed on their first day with the district.

Thank you for being a HUGE part of the GISD family!

Sincerely,

Amy 

Amy with GISD
Greenville

I had extensive damage to my carpet from pet and water damage due to broken pipes. Keith and his crew cleaned up my entire house with friendly expert service. Their service was way beyond my expectations. I have had commercial carpet cleaning done before and they did the minimum and always tried to up sell their original quote. SERVPRO moved all my furniture in my house, sanitized the carpet and left it looking like new. I was delighted with the charges and the very courteous crew would not even accept a tip. I highly recommend these guys. I will never use anybody else. 

Victor Dawson
Farmersville

A Five Star Review & Testimonial 

Keith and Violette are friendly, honest and courteous and their team is professional and helpful! They will make your experience a good one even when the situation may look hopeless. I HIGHLY recommend them! Wonderful customer service! 

Suzy Sykes
MCKINNEY

WOW! The guys at SERVPRO Northeast Collin County were the BEST! They were prompt and took care of our " situation" in no time. Will definitely keep their number in my phone. Great job guys!

Erin M.
Farmersville

Excellent Service and Results! Our water heater failed on a Sunday. We called SERVPRO of Northeast Collin County on Monday and talked to Keith. He said he could have a crew come give us an estimate that afternoon. Joel and his assistant arrived as promised. He made our day when he told us he could extract the water from the walls and floor without tearing them up! He gave us a quote for de-humidifiers and heat-blowing fans. He even had the equipment on his truck. So, we paid Keith via debit card over the phone and Joel installed in equipment Monday. Joel and his assistant were very careful not to damage our sports car when bringing the equipment in through the garage and when moving our dryer (to place the equipment). They were friendly, courteous and professional. They returned on Wednesday as planned. All areas were dry except one. So, they removed the equipment except for the problem area and re-arranged the heating fans on the spot. They left the fans on the problem area for another two days at no additional cost. They honored the quote even though we need additional time in one area. Greatly appreciated!!! If I ever need to fix water damage again, I will call SERVPRO of Northeast Collin County Princeton. I have nothing but positive things to say about the personnel and service. Both were fantastic.

Jason J
Melissa

Walking into a flooded office after heavy rain at 6:00am in the morning was not a good way to start the day. The professionals at SERVPRO were able to conduct the cleanup/restoration to our office safely, quickly, and with little to no interruption of our day to day business.

Brodie S.
Anna

About Us

Our History

SERVPRO as a whole has been in business since 1967. SERVPRO of Northeast Collin County/Greenville was created in 2006, with Keith and Violette Atkins purchasing the franchise in 2011. SERVPRO of Northeast Collin County/Greenville has been helping the people of Anna, Melissa, Blue Ridge, Leonard, Wolfe City, Celeste, Commerce, Campbell, Greenville, Lone Oak, Caddo Mills, Merit, Floyd, Princeton, Lucas, Fairview, Lavon, Wylie, Nevada, Copeville, Farmersville, and the surrounding communities. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Prior to purchasing SERVPRO of Northeast Collin County/Greenville the Atkins' were award winning custom home builders.  Having the knowledge of construction and home building sets SERVPRO of Northeast Collin County/Greenville apart from the competition. We specialize in the cleanup and restoration of residential and commercial property whether it be:

  • fire
  • smoke
  • soot
  • water damage
  • mold mitigation & vandalism
  • catastrophic storm response
  • biohazard
  • crime scene
  • vandalism
  • electronics and equipment
  • document drying
  • air ducts & HVAC 
  • carpet, upholstery, drapes & blinds
  • ceilings, walls and hard floors
  • deodorization

Offering our reconstruction services, SERVPRO of Northeast Collin County/Greenville has the knowledge and experience to put your home or business back together "Like it never even happened."  

SERVPRO of Northeast Collin County/Greenville is a certified firm with the IICRC (Institute of Inspection Cleaning and Restoration Certification)

Committed to Our Community

The Atkins have lived in McKinney since 2000, raising their family here. The leadership team of SERVPRO of Northeast Collin County/Greenville grew up and are raising their families in the local communities as well. We are truly invested in the future of our communities and our customers needs. As we have grown, we have put down permanent roots by purchasing a large warehouse facility in Princeton, Texas giving us ample room to grow and better serve our customers' needs. Our mission is to serve the people, the businesses and organizations of our area to help make the communities we live in and serve even better. We are involved in several organizations and volunteer as much as possible, to give back to the communities that help support our business.  

Our Employees

Our employees represent us, so we are committed to hiring top quality people and training them for excellence. Our team draws on decades of experience in property damage. From initial and ongoing training at SERVPRO'S Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified SERVPO franchises, no damage is too large or too small for SERVPRO of Northeast Collin County/Greenville.

The SERVPRO Difference

Why SERVPRO?

Our motto is "Like it never even happened."   

SERVPRO of Northeast Collin County/Greenville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service company in our areas.

Our Core Values

INTEGRITY: We pride ourselves on transparency and we are committed to doing what is best for our customers in their times of need.

EMPATHY: Our success starts and ends with listening and understanding our customers.  We are here for you.

DEDICATION: We are passionate about what we do for our communities and are dedicated to providing high quality service to every home and business, no matter how big or small.

PROFESSIONALISM: We do challenging work in emergency situations- day and night. But our team is trained to be respectful and focused in every home or business and we hold ourselves to higher standards on and off the jobs.

Keith W. & Violette Atkins
Keith W. & Violette Atkins
Owners of SERVPRO of Northeast Collin County / Greenville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.