Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Collin County / Greenville

Our Google Reviews
(972) 548-6044
4.9
(156 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northeast Collin County / Greenville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

"We were very pleased with the vendor and all people we worked with at the SERVPRO in Princeton, Texas. The owners and staff are very easy to work with, professional, knowledgeable and courteous. Very happy with the work and will not hesitate to use them again should the need arise."

Judy A.
Lavon

I can swear that SERVPRO saved me from having to replace all my sheetrock walls after my home took on water damage and flooded all the carpets in the house. SERVPRO pulled out all the wet carpet, cut holes in the baseboards, set equipment to drywalls and placed dehumidifiers. I called them at 3am and they were at my house in 20 minutes. I live in the county! Thanks for the great service SERVPRO of Northeast Collin County/Greenville! 

Wren Leinweber
Murphy

I will be recommending SERVPRO to everyone I know. You are in good hands with these guys, very genuine and fair! Thank you Violette!

Kelsey Debes
Little Elm

When a violent wind storm blew through our area, it took part of my roof off allowing the rain water into my home. SERVPRO of Northeast Collin County/Greenville came to my rescue. They were fast, courteous and took care of all my needs with just one phone call.  

Kim G
Celeste

My home flooded in hurricane Harvey and I broke my leg. These guys saved the day! Not only did they demo. and dry out the housebut Keith and his crew went the extra mile, helped set up a living space and a makeshift kitchen upstairs, and helped my handicapped self in so many ways. Truly good people who care! 

L. Beyer
Katy

I called SERVPRO of Northeast Collin County/Greenville to take a look at a mold issue I had experienced. The team was hard working, and thorough. It quickly became a problem that went beyond their capabilities (asbestos) but they have been with us every step of the way. They helped in coordinating the repairs. I recommend them highly!

Mike P.
Commerce

I had to call SERVPRO of Northeast Collin County/Greenville to our facility due to a mold concern. They were prompt, professional, and very courteous during this very stressful time. I will recommend them to anyone needing their services.  

Laura C
Commerce

I called SERVPRO of Northeast Collin County/Greenville to my home for a mold issue. They were prompt and professional. I felt very confident in their work and knowledge of this situation. I could not have asked for better service.

J. Hollis
McKinney

We are so thankful for SERVPRO of Northeast Collin County/Greenville and the work they did in our home. They were willing to answer any and all of my questions. When they were removing the mold and damaged walls from my home they moved quick and were very thorough. I am overall very pleased with my experience!

Krusing
Farmersville

About Us

Our History

SERVPRO as a whole has been in business since 1967. SERVPRO of Northeast Collin County/Greenville was created in 2006, with Keith and Violette Atkins purchasing the franchise in 2011. SERVPRO of Northeast Collin County/Greenville has been helping the people of Anna, Melissa, Blue Ridge, Leonard, Wolfe City, Celeste, Commerce, Campbell, Greenville, Lone Oak, Caddo Mills, Merit, Floyd, Princeton, Lucas, Fairview, Lavon, Wylie, Nevada, Copeville, Farmersville, and the surrounding communities. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Prior to purchasing SERVPRO of Northeast Collin County/Greenville the Atkins' were award winning custom home builders.  Having the knowledge of construction and home building sets SERVPRO of Northeast Collin County/Greenville apart from the competition. We specialize in the cleanup and restoration of residential and commercial property whether it be:

  • fire
  • smoke
  • soot
  • water damage
  • mold mitigation & vandalism
  • catastrophic storm response
  • biohazard
  • crime scene
  • vandalism
  • electronics and equipment
  • document drying
  • air ducts & HVAC 
  • carpet, upholstery, drapes & blinds
  • ceilings, walls and hard floors
  • deodorization

Offering our reconstruction services, SERVPRO of Northeast Collin County/Greenville has the knowledge and experience to put your home or business back together "Like it never even happened."  

SERVPRO of Northeast Collin County/Greenville is a certified firm with the IICRC (Institute of Inspection Cleaning and Restoration Certification)

Committed to Our Community

The Atkins have lived in McKinney since 2000, raising their family here. The leadership team of SERVPRO of Northeast Collin County/Greenville grew up and are raising their families in the local communities as well. We are truly invested in the future of our communities and our customers needs. As we have grown, we have put down permanent roots by purchasing a large warehouse facility in Princeton, Texas giving us ample room to grow and better serve our customers' needs. Our mission is to serve the people, the businesses and organizations of our area to help make the communities we live in and serve even better. We are involved in several organizations and volunteer as much as possible, to give back to the communities that help support our business.  

Our Employees

Our employees represent us, so we are committed to hiring top quality people and training them for excellence. Our team draws on decades of experience in property damage. From initial and ongoing training at SERVPRO'S Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified SERVPO franchises, no damage is too large or too small for SERVPRO of Northeast Collin County/Greenville.

The SERVPRO Difference

Why SERVPRO?

Our motto is "Like it never even happened."   

SERVPRO of Northeast Collin County/Greenville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service company in our areas.

Our Core Values

INTEGRITY: We pride ourselves on transparency and we are committed to doing what is best for our customers in their times of need.

EMPATHY: Our success starts and ends with listening and understanding our customers.  We are here for you.

DEDICATION: We are passionate about what we do for our communities and are dedicated to providing high quality service to every home and business, no matter how big or small.

PROFESSIONALISM: We do challenging work in emergency situations- day and night. But our team is trained to be respectful and focused in every home or business and we hold ourselves to higher standards on and off the jobs.

Keith W. & Violette Atkins
Keith W. & Violette Atkins
Owners of SERVPRO of Northeast Collin County / Greenville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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