Keith W. & Violette Atkins
Keith W. & Violette Atkins
Owners of SERVPRO of Northeast Collin County / Greenville

Meet Our Team

All it takes is one call to SERVPRO of Northeast Collin County / Greenville. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Northeast Collin County / Greenville
Our Google Reviews
(972) 548-6044
4.9
(172 reviews)
Meet our Team. Here to Help 24/7
  • Keith Atkins, team member at SERVPRO of Northeast Collin County / Greenville

    Keith Atkins

    Owner
    Keith purchased the SERVPRO of Northeast Collin County/Greenville franchise in August 2011. Keith’s first career path was Mechanical Design Engineer, Aerospace and the Defense industry. He later went on to become a custom home builder and established Atkins Custom Homes, LLC in 1994. He still builds custom homes from time to time, but his main focus is on the re-construction aspect of his SERVPRO business. Keith has been married to his wife, Violette, for 20 years and they have 3 grown children together- Lindsay, Garrett and his Baby Hannah. Keith is a licensed State of Texas Mold Remediation Contractor as well as a Licensed Lead Renovator. Other certifications Keith holds are WRT, ASD Fire and Smoke, Carpet & Upholstery, ECTP and SERVPRO of Northeast Collin County/Greenville is an IICRC certified Firm. Keith enjoys camping, fishing, dirt bikes and 4-wheelers and most anything outdoors. He also love the Cowboys, “No matter what.”

  • Violette Atkins, team member at SERVPRO of Northeast Collin County / Greenville

    Violette Atkins

    Owner

  • Jason Rompf, team member at SERVPRO of Northeast Collin County / Greenville

    Jason Rompf

    Reconstruction Manager
    Jason is certified in Fire and Smoke Restoration with 28 years of experience as a second-generation customer home builder, building and remodeling custom homes up to 20,000 sq ft. He has built in 3 Kaleidoscope of Homes shows and has been with SERVPRO of Northeast Collin County for 4 years. In his free time, Jason likes to spend time with his family. He and his wife have 4 daughters who he occasionally builds custom furniture for. He’s who we count on to reconstruct your property!

  • Larry Cavaness, team member at SERVPRO of Northeast Collin County / Greenville

    Larry Cavaness

    Marketing Manager
    Larry 4 years of experience in the industry and has spent the last 4 months with SERVPRO of NE Collin County. He has been married for 29 years with two children (27 and 20) and two grandchildren! His granddaughter is 6 and his grandson who is 4 months old. Larry loves music and sings in the band at church. He also loves golf, working out, snow skiing, surfing, and enjoys the outdoors. When we need to connect with our communities or link up with local businesses, Larry is our guy!

  • Chelsea Lauterbach, team member at SERVPRO of Northeast Collin County / Greenville

    Chelsea Lauterbach

    Cleaning Technician
    Chelsea has over 10 years of experience cleaning and restoring belongings and has been with our team for the last year. She is who we count on to take your damaged keepsakes and restore them back to pre-fire or water condition. She has 3 children with lots of military ties in her family. She enjoys her motorcycle club, No Rules Riders, and doing bike rides for charity across the county. She’s also Hercules owner so we love that not only does she bring her talent and expertise to our team; we get to have her sweet dog around every day as well!

  • Paul Oatman, team member at SERVPRO of Northeast Collin County / Greenville

    Paul Oatman

    Production Technician
    Paul has one year of restoration experience and has been with SERVPRO of Northeast Collin County since November of 2019. Paul has his WRT certification as well as his SERVPRO ECTP certification. Paul enjoys being productive and helping others as well as singing and making music and design in his free time.

What our
customers are saying

Remediation after water damage. Highly recommend Jerry and crew. Shane was fantastic.

Patty Howard

Great company to do work in my home. Very professional crew. Banda crew got to work on time and did the work exactly as was expected. Would highly recommend Servpro for all home repairs. Removed wet flooring, dried it all out. Torn out old flooring and replaced new flooring, including carpet, painted walls where the baseboard had gotten wet. Cleaned up everything, hauled old flooring and carpet off.

Cynthia Frye

They were very professional and paid great attention to details thank you for providing such excellent service

amaya ortiz

I was very pleased with the remediation service provided. Jerry and Shane both did a great job and well represented your brand. But, as prompt and efficient as the remediation team was, the company lost its chance at a 5 star review by (as of this posting) not providing a bid for the reconstruction.

Kevin edwards

Shane, Jerry, Chris, and Penny did a great job.

Eric Hill

Shane, Chris, Jerry and Penny did an amazing job helping us! We will definitely call them in the future!

Allison Green

Recently sold my home and needed a pack out service. I have used Servpro of Northeast Collin County before and knew they offered these services. One call was all it took to have the most efficient and professional team come in a timely manner and take care of all my needs. Thank you for giving me the peace of mind knowing everything was packed properly! You are always my go to! Thank you Shane, Jerry, Chris and especially Penny! You guys are amazing!! Grateful beyond measure!

McKencie Green

They were very quick to get me, also knowledgeable and friendly. If I ever have an issue like this again, I will be calling them.

Tonya Steele

Jerry and his crew were professional in every aspect. They kept me abreast of everything that was going on and what to expect. Jerry contacted me prior to every visit and was timely with all appointments.

Eric Hill

About Us

Our History

SERVPRO as a whole has been in business since 1967. SERVPRO of Northeast Collin County/Greenville was created in 2006, with Keith and Violette Atkins purchasing the franchise in 2011. SERVPRO of Northeast Collin County/Greenville has been helping the people of Anna, Melissa, Blue Ridge, Leonard, Wolfe City, Celeste, Commerce, Campbell, Greenville, Lone Oak, Caddo Mills, Merit, Floyd, Princeton, Lucas, Fairview, Lavon, Wylie, Nevada, Copeville, Farmersville, and the surrounding communities. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Prior to purchasing SERVPRO of Northeast Collin County/Greenville the Atkins' were award winning custom home builders.  Having the knowledge of construction and home building sets SERVPRO of Northeast Collin County/Greenville apart from the competition. We specialize in the cleanup and restoration of residential and commercial property whether it be:

  • fire
  • smoke
  • soot
  • water damage
  • mold mitigation & vandalism
  • catastrophic storm response
  • biohazard
  • crime scene
  • vandalism
  • electronics and equipment
  • document drying
  • air ducts & HVAC 
  • carpet, upholstery, drapes & blinds
  • ceilings, walls and hard floors
  • deodorization

Offering our reconstruction services, SERVPRO of Northeast Collin County/Greenville has the knowledge and experience to put your home or business back together "Like it never even happened."  

SERVPRO of Northeast Collin County/Greenville is a certified firm with the IICRC (Institute of Inspection Cleaning and Restoration Certification)

Committed to Our Community

The Atkins have lived in McKinney since 2000, raising their family here. The leadership team of SERVPRO of Northeast Collin County/Greenville grew up and are raising their families in the local communities as well. We are truly invested in the future of our communities and our customers needs. As we have grown, we have put down permanent roots by purchasing a large warehouse facility in Princeton, Texas giving us ample room to grow and better serve our customers' needs. Our mission is to serve the people, the businesses and organizations of our area to help make the communities we live in and serve even better. We are involved in several organizations and volunteer as much as possible, to give back to the communities that help support our business.  

Our Employees

Our employees represent us, so we are committed to hiring top quality people and training them for excellence. Our team draws on decades of experience in property damage. From initial and ongoing training at SERVPRO'S Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified SERVPO franchises, no damage is too large or too small for SERVPRO of Northeast Collin County/Greenville.

The SERVPRO Difference

Why SERVPRO?

Our motto is "Like it never even happened."   

SERVPRO of Northeast Collin County/Greenville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service company in our areas.

Our Core Values

INTEGRITY: We pride ourselves on transparency and we are committed to doing what is best for our customers in their times of need.

EMPATHY: Our success starts and ends with listening and understanding our customers.  We are here for you.

DEDICATION: We are passionate about what we do for our communities and are dedicated to providing high quality service to every home and business, no matter how big or small.

PROFESSIONALISM: We do challenging work in emergency situations- day and night. But our team is trained to be respectful and focused in every home or business and we hold ourselves to higher standards on and off the jobs.

Keith W. & Violette Atkins
Keith W. & Violette Atkins
Owners of SERVPRO of Northeast Collin County / Greenville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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