Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Loudon & Roane Counties
Service Area
Restoration and Cleaning Services
Our crews of IICRC-trained technicians are prepared to offer both business and residential customers the highest quality restoration services, consistent with industry best practices. Experience counts and our management team shares more than 40 years in the remediation and restoration business. Our SERVPRO team is proud to be counted among the best quality restoration in the East Tennessee region.
Water Damage Mitigation and Restoration
The most common callout for our SERVPRO professionals is water damage restoration, whether that comes from flooding or events like burst pipes and ceiling leaks. Our fast mitigative response showcases our leading inventory of recovery tools for extraction and drying. Our quick arrival and expertise shorten the time needed for:
- Water Removal Services
- Basement Flooding Cleanup
- Sewage Cleanup
- Water Damage Repairs
Fire and Smoke Damage Cleaning and Restoration
Much of the fire restoration and smoke removal approaches for damaged properties begin as soon as our experienced technicians arrive. Through processes like air filtration, debris removal, and controlled demolition, we provide the fastest pathways for:
- House Fire Clean Up
- Soot Removal
- Deodorization
Mold Remediation Solutions
Mold can be an underrated threat to homes and businesses and one that spreads faster than homeowners realize. Our AMRT-Certified technicians work quickly to slow and stall the spread of mold migration to allow effective remediation with tactics like:
- Mold Inspections
- Content Relocation
- Containment
- Application of Mold Removal Products
How do I find a SERVPRO near me?
Services We Provide
What our
customers are saying
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
The fire we had at the museum was awful, but I am so glad I called your team for help. You restored the destroyed parts of the structure for us and you did it quickly.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
The fire we had at the museum was awful, but I am so glad I called your team for help. You restored the destroyed parts of the structure for us and you did it quickly.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
About Us
Making a positive difference for those who require the specialized assistance we can offer is the mission of SERVPRO of Loudon & Roane Counties. Owners John A. & Kristina L. Greenway built our restoration company mindfully, choosing managers, office staff, and technicians who put people and their needs first. The care we have for our employees is mirrored in the care they take with our customers’ jobs.
The hands-on approach our owners take enhances the feeling confidence our customers have when we respond to their fire, water, mold, storm, or another disaster. John is regarded as a leader of SERVPRO’s large loss commercial division. Our crew is the only large loss response team (LLRT) in this area, giving us both the opportunity and the responsibility to help the commercial enterprises that provide jobs, services, and goods to the communities we serve when disaster strikes.
Kristina is a crime scene and biohazard cleanup and restoration industry expert. Her position as Vice President of the American BioRecovery Association (ABRA) and completion of her Certified BioRecovery Masters (CBRM) place SERVPRO of Loudon & Roane Counties ahead of the curve when it comes to sensitive post-trauma, crime, and other hazardous waste cleanups.
The entire SERVPRO team takes our lead from the empathy shown by the Greenways to those who work for them and customers we serve. Every job we take on is handled not only professionally and but also compassionately and with sensitivity for what disaster victims endure.
Residential and business customers often find themselves shaken and overwhelmed by the path ahead regardless of the cause of a disaster. The interdepartmental team at SERVPRO of Loudon & Roane Counties ensures that from the person who answers your first phone call, through estimators, crew chiefs, technicians, insurance liaisons, and other associates, treats you with respect and as part of the effort to return your property to “Like it never even happened.”
Meet our Team
