Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kennett Square / Oxford

Our Google Reviews
(610) 268-8620
4.7
(83 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kennett Square / Oxford we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our sump pump failed two days before Christmas which flooded our entire basement, and I called SERVPRO in a panic. Jason was very professional, responsive and had a team out within the hour. Chelsey and Harrison put our minds at ease immediately and did a ROCK STAR job of getting the water removed, carpet torn up, and taken out along with other things that were unusable. They did all of this in a matter of 5 hours and was most likely the reason why we were able to salvage the majority of our items still in the basement. The team that came in to pick up the equipment (Rosa, Mike and Jose) were awesome as well. Everyone was very personable, professional and took great care in our home to ensure the job was done right. We were very impressed with their services and would recommend them to anyone in need of water remediation.

Kim M
Oxford

Prompt, professional, courteous and knowledgeable. Had a great crew of guys.

Audrey E
West Grove

You all did an outstanding job! The place is beautiful, my compliments to such a professional company and such a great group. Thank you all for making a very difficult situation as painless as possible.

Steve M
Cochranville

I was SO impressed with Alex and Mike. They worked very hard & took the time to answer any questions I had politely and patiently. My sister is elderly & was once a concert pianist. She asked if she could play a 3 minute song for Alex & he politely listened with patience. That thoughtful touch really made a big difference.

John V
Coatesville

Fantastic job! What could have been a stressful situation for us was very well handled and the crew took really good care of us.

Ian J
Avondale

Exceptional team.  I called on a Sunday morning and had a crew out within the hour.  Joe, John, and Luke were courteous and empathetic with the situation.  They worked into the night mitigating any further damage without being asked to do so.  I can’t say enough.  Big thank you!!!!

Chris G
Kennett Square

SERVPRO was very responsive after experiencing a plumbing leak in our home mid-day.  The team (led by Luke) were responsive, friendly and very knowledgeable with the process.  Dealing with damage to your home is chaotic and stressful...SERVPRO made the first phase of the process stress free and manageable.  Thank you to the team at SERVPRO!

Matt P
Lincoln University

Very happy with the company’s response and follow up to my water damage from two pipes that burst office staff was outstanding and very professional!  Would highly recommend their services!

Regina K
Chadds Ford

The Kennett Square/Oxford group were a pleasure with which to deal!  They were very prompt, neat, tidy, explained what was necessary and why ... a really professional nice group of folks!!!
I HIGHLY RECOMMEND THIS PARTICULAR GROUP!!!  You won't be disappointed!

Janice S
Chadds Ford

Our sump pump failed two days before Christmas which flooded our entire basement, and I called SERVPRO in a panic. Jason was very professional, responsive and had a team out within the hour. Chelsey and Harrison put our minds at ease immediately and did a ROCK STAR job of getting the water removed, carpet torn up, and taken out along with other things that were unusable. They did all of this in a matter of 5 hours and was most likely the reason why we were able to salvage the majority of our items still in the basement. The team that came in to pick up the equipment (Rosa, Mike and Jose) were awesome as well. Everyone was very personable, professional and took great care in our home to ensure the job was done right. We were very impressed with their services and would recommend them to anyone in need of water remediation.

Kim M
Oxford

Prompt, professional, courteous and knowledgeable. Had a great crew of guys.

Audrey E
West Grove

You all did an outstanding job! The place is beautiful, my compliments to such a professional company and such a great group. Thank you all for making a very difficult situation as painless as possible.

Steve M
Cochranville

I was SO impressed with Alex and Mike. They worked very hard & took the time to answer any questions I had politely and patiently. My sister is elderly & was once a concert pianist. She asked if she could play a 3 minute song for Alex & he politely listened with patience. That thoughtful touch really made a big difference.

John V
Coatesville

Fantastic job! What could have been a stressful situation for us was very well handled and the crew took really good care of us.

Ian J
Avondale

Exceptional team.  I called on a Sunday morning and had a crew out within the hour.  Joe, John, and Luke were courteous and empathetic with the situation.  They worked into the night mitigating any further damage without being asked to do so.  I can’t say enough.  Big thank you!!!!

Chris G
Kennett Square

SERVPRO was very responsive after experiencing a plumbing leak in our home mid-day.  The team (led by Luke) were responsive, friendly and very knowledgeable with the process.  Dealing with damage to your home is chaotic and stressful...SERVPRO made the first phase of the process stress free and manageable.  Thank you to the team at SERVPRO!

Matt P
Lincoln University

Very happy with the company’s response and follow up to my water damage from two pipes that burst office staff was outstanding and very professional!  Would highly recommend their services!

Regina K
Chadds Ford

The Kennett Square/Oxford group were a pleasure with which to deal!  They were very prompt, neat, tidy, explained what was necessary and why ... a really professional nice group of folks!!!
I HIGHLY RECOMMEND THIS PARTICULAR GROUP!!!  You won't be disappointed!

Janice S
Chadds Ford

About Us

SERVPRO of Kennett Square/Oxford is your preferred local company for fire and water damage restoration services. When you experience a loss of any kind, we understand how stressful and confusing it can be, and you may not know where to start. Our cleaning and restoration professionals can help lift the burden off your shoulders and handle your disaster from day one, no matter how big or small. We handle mold, bio-hazard and catastrophic storm recovery efforts in addition to services including: carpet cleaning, air duct cleaning, sewage backups, and crime scene clean-up.

We are proud to be a family owned business, and also a part of our local communities where we live and serve for over 20 years. While we are close by, we are supported by a nationwide system of qualified franchises so we can be there for you in your time of need wherever your home or business may be. Our crews are IICRC certified, meaning we are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

SERVPRO of Kennett Square/Oxford is locally owned and operated.

Meet our Management Team:

  • Michael Hughes – President
  • Sandie Hughes – Director of Administration
  • Joseph Hughes – Construction Manager
  • Victor Sotolotto - Director of Operations
  • Cliff Masscotte – Director of Business Development
  • Jason Brennan - Production Manager
Owner of SERVPRO of Kennett Square / Oxford

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.