servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
We first met the SERVPRO team in August 2020. During the pandemic, we had a leak that damaged our floors. The crew came out and handled everything beautifully! We were so pleased that we inquired about them doing additional work in our home. Did you know SERVPRO does home renovations? They completely gutted and remodeled 2 bathrooms, replaced our floors on the main floor and second floor in our home! They gave us a timeline from start to finish and stuck with it! Our projects were completed on time and on budget! The entire process was seamless. From start to finish Joe, Jesse, Carlos, Randy, Bill and everyone else were fantastic. The crew in our home were the most polite and respectful group of individuals. They treated us, our pets and our home as if it were their own! They are the BEST!!!
We cannot say enough about your entire team! The work that has been done, the care they have taken in our home and the genuine kindness from each and every one of them! I have said it before and I will say it again…. TOP NOTCH!
We know our home presents challenges… it is very unique. Every time your guys were met with one of those challenges they never showed any frustration to us. I’m sure they felt it…. But never did we know about it! They just handled it!
These guys have essentially remodeled nearly our entire home in the last year. Every single one of you should be very proud to be a part of such a positive team!
From the start of our first meeting with Joe when we hammered our CRAZY list of projects at him ( which he handled graciously)… to right now with you reaching out at completion. Thank you all so very much!
Highly recommend SERVPRO of Avondale. We had a cracked pipe in the laundry room. They removed concrete, fixed & replaced the pipe, put new concrete, replaced drywall and molding, repainted the room, removed & replaced flooring, and removed & returned appliances.
Randy and Carlos were AWESOME! Thank you!
We had a very bad skunk odor in our home that was making our lives miserable. SERVPRO of Kennett Square/Oxford came out and removed the odor and we are very happy with the results. My focus in this review is with the two employees that were here over the two days. They could not have been more polite, friendly and professional. They explained every aspect of the job and were knowledgeable in answering all of our questions. It was a pleasure having them here.
Each time that we have had a flood, you have been so amazingly kind, competent and skilled. Within one hour, Kathleen was here, assessed the issues and got her team straight to work. Your team goes above and beyond in every single one of their interactions with clients. Communication is constant and timely, and each of your crew is professional, polite and frankly, a pleasure to have in my home. SERVPRO is the only company that I will ever use.
Brian Cliff and this whole team are absolutely incredible! I highly recommend using them to any other realtors who work with residential clients and/or investment properties! We’ve seen a number of homes in dire need of remediation and this crew can handle anything that comes their way with professionalism and urgency!
I have been involved with SERVPRO services for a few years now. I have used them in my community after Hurricane Ida, fire calls, recommended them to family after a water leak and even use their services at my place of employment (233 unit apartment complex). Cliff and Brian are always quick to respond and go above and beyond making sure any of our issues are addressed thoroughly. From flood waters, leaking pipes, dyer vent cleaning, carpet cleaning and more.... they handle it all! I keep their cards handy and recommend them to anyone in need.
SERVPRO is awesome. A super professional bunch — always helping in the community and supportive of other small businesses. Always willing to go the extra mile.
During the installation of a new dishwasher, we discovered black mold. The dishwasher had been leaking without our knowledge. In a panic, we called SERVPRO and they were out to our house in less than an hour. They almost immediately began removing the mold. They were professional, answered all our questions and concerns. They quickly and efficiently removed the mold. Due to the mold issue, we lost a few cabinets and some of our floor. After receiving estimates from a few contractors, we hired SERVPRO to complete the rebuild of our kitchen. During the estimate, the construction manager offered ideas and suggestions for the rebuild. He was patient and answered all our questions. He then provided a fair estimate in a very timely manner.
Our rebuild is now complete and I am beyond impressed with the work. Our kitchen looks amazing, the work is high quality and I would highly recommend them to anyone. We will definitely be using SERVPRO for any future remodeling needs.
It has been a great experience (minus the mold/water damage) from day one. Every single employee we have interacted with has been helpful and friendly.
We first met the SERVPRO team in August 2020. During the pandemic, we had a leak that damaged our floors. The crew came out and handled everything beautifully! We were so pleased that we inquired about them doing additional work in our home. Did you know SERVPRO does home renovations? They completely gutted and remodeled 2 bathrooms, replaced our floors on the main floor and second floor in our home! They gave us a timeline from start to finish and stuck with it! Our projects were completed on time and on budget! The entire process was seamless. From start to finish Joe, Jesse, Carlos, Randy, Bill and everyone else were fantastic. The crew in our home were the most polite and respectful group of individuals. They treated us, our pets and our home as if it were their own! They are the BEST!!!
We cannot say enough about your entire team! The work that has been done, the care they have taken in our home and the genuine kindness from each and every one of them! I have said it before and I will say it again…. TOP NOTCH!
We know our home presents challenges… it is very unique. Every time your guys were met with one of those challenges they never showed any frustration to us. I’m sure they felt it…. But never did we know about it! They just handled it!
These guys have essentially remodeled nearly our entire home in the last year. Every single one of you should be very proud to be a part of such a positive team!
From the start of our first meeting with Joe when we hammered our CRAZY list of projects at him ( which he handled graciously)… to right now with you reaching out at completion. Thank you all so very much!
Highly recommend SERVPRO of Avondale. We had a cracked pipe in the laundry room. They removed concrete, fixed & replaced the pipe, put new concrete, replaced drywall and molding, repainted the room, removed & replaced flooring, and removed & returned appliances.
Randy and Carlos were AWESOME! Thank you!
We had a very bad skunk odor in our home that was making our lives miserable. SERVPRO of Kennett Square/Oxford came out and removed the odor and we are very happy with the results. My focus in this review is with the two employees that were here over the two days. They could not have been more polite, friendly and professional. They explained every aspect of the job and were knowledgeable in answering all of our questions. It was a pleasure having them here.
Each time that we have had a flood, you have been so amazingly kind, competent and skilled. Within one hour, Kathleen was here, assessed the issues and got her team straight to work. Your team goes above and beyond in every single one of their interactions with clients. Communication is constant and timely, and each of your crew is professional, polite and frankly, a pleasure to have in my home. SERVPRO is the only company that I will ever use.
Brian Cliff and this whole team are absolutely incredible! I highly recommend using them to any other realtors who work with residential clients and/or investment properties! We’ve seen a number of homes in dire need of remediation and this crew can handle anything that comes their way with professionalism and urgency!
I have been involved with SERVPRO services for a few years now. I have used them in my community after Hurricane Ida, fire calls, recommended them to family after a water leak and even use their services at my place of employment (233 unit apartment complex). Cliff and Brian are always quick to respond and go above and beyond making sure any of our issues are addressed thoroughly. From flood waters, leaking pipes, dyer vent cleaning, carpet cleaning and more.... they handle it all! I keep their cards handy and recommend them to anyone in need.
SERVPRO is awesome. A super professional bunch — always helping in the community and supportive of other small businesses. Always willing to go the extra mile.
During the installation of a new dishwasher, we discovered black mold. The dishwasher had been leaking without our knowledge. In a panic, we called SERVPRO and they were out to our house in less than an hour. They almost immediately began removing the mold. They were professional, answered all our questions and concerns. They quickly and efficiently removed the mold. Due to the mold issue, we lost a few cabinets and some of our floor. After receiving estimates from a few contractors, we hired SERVPRO to complete the rebuild of our kitchen. During the estimate, the construction manager offered ideas and suggestions for the rebuild. He was patient and answered all our questions. He then provided a fair estimate in a very timely manner.
Our rebuild is now complete and I am beyond impressed with the work. Our kitchen looks amazing, the work is high quality and I would highly recommend them to anyone. We will definitely be using SERVPRO for any future remodeling needs.
It has been a great experience (minus the mold/water damage) from day one. Every single employee we have interacted with has been helpful and friendly.