
SERVPRO of New Philadelphia
Address
10 S. Ohio StreetDellroy,OH 44620
Service Area
Here to Help® 24/7
SERVPRO of New Philadelphia
About Us
SERVPRO® of New Philadelphia: Your Restoration Experts
At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
Services We Provide


WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
They worked with our insurance provider seamlessly making the whole process for us very easy!
Great company even better people!!
Cameron and Scott did a great job when we found a leak in our basement utility closet. Kept me well informed through the process.
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
They worked with our insurance provider seamlessly making the whole process for us very easy!
Great company even better people!!
Cameron and Scott did a great job when we found a leak in our basement utility closet. Kept me well informed through the process.
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
About Us
SERVPRO® of New Philadelphia: Your Restoration Experts
At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
