Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Philadelphia
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
They worked with our insurance provider seamlessly making the whole process for us very easy!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.
After a few mold spots showed up in our basement, we called SERVPRO and couldn't be any happier we did. With our grandkids playing down there often, we knew this had to be removed professionally. That is exactly what SERVPRO did...allowing us to feel safe again!
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
The SERVPRO team was great! The communication between everyone in the company and myself was perfect. I would recommend them to everyone. Thank you so much SERVPRO!
The SERVPRO team was incredible, we have had other restoration companies out to help us in the past and no one did it quite like SERVPRO...thanks so much SERVPRO.
They worked with our insurance provider seamlessly making the whole process for us very easy!
Respectful of me and my home. Did the work they said they were going to do and called when they said they were going to. Professional and very personable.
They regularly clean our office space and are continuing to keep us safe and healthy in such a difficult time.
After a few mold spots showed up in our basement, we called SERVPRO and couldn't be any happier we did. With our grandkids playing down there often, we knew this had to be removed professionally. That is exactly what SERVPRO did...allowing us to feel safe again!
Great company even better people!!
Charles and his team were great to work with! They did everything I asked of them and turned my house around in 2 days!
The team at SERVPRO was attentive to detail, and communicated with me and my family well!
About Us
SERVPRO of New Philadelphia: Your Restoration Experts
At SERVPRO of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
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