Meet Our Team
All it takes is one call to SERVPRO of New Philadelphia. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![James Dobson, team member at SERVPRO of New Philadelphia]()
James Dobson
Owner
![Andrew Dobson, team member at SERVPRO of New Philadelphia]()
Andrew Dobson
Owner
![Katie Dobson, team member at SERVPRO of New Philadelphia]()
Katie Dobson
Owner
![Rodd Meyer, team member at SERVPRO of New Philadelphia]()
Rodd Meyer
General Manager
What our
customers are saying
I can’t thank the two crew workers enough for the incredible job they did after my basement flooded. They showed up worked efficiently, and handled everything with care and professionalism. It’s clear they take pride in their work. Highly recommend them if you’re ever in a tough spot!
Cameron and Scott did a great job when we found a leak in our basement utility closet. Kept me well informed through the process.
Wonderful company I really appreciate the help from the guys that came to my house. Thanks Don Jayden and Cameron. Don is on his game he really knows his job and he took the time to explain everything to me. Don's customer service is the best every company needs a Don on there team!!
Don, Frank and Andre were superb. They were able to get Lakewood University back to work after a devastating water line issue. I would recommend Servpro and the Don, Frank and Andre team again and again. Excellent service!👏🎯👍
Scott, Don, and Jayden were very professional, they were very educational ( explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
Great, fast working staff! Thank you Cameron, Donny, and Jayden!!!
Donny Cameron Jayden were amazing They were prompt courteous and very professional Would highly recommend
I'm thankful to have a SERVPRO available near me in case a water damage strikes. I know they are the best of the best, and I know who to call when I need help.
I would trust SERVPRO with my water damage restoration. They hire exceptional people and are trained very well at what they do. I know they can take water damage and make it look new.
About Us
SERVPRO® of New Philadelphia: Your Restoration Experts
At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson partnered to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.