Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New Philadelphia
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New Philadelphia we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO worked seamlessly with our insurance company, truly making ever step along the water damage repair process smooth. We appreciate their knowledge and hard work so much, and would definitely recommend them to anyone who ever in need of their services!
Charles was extremely careful when moving things with his team, throughout our home. He showed respect and I thank him for that.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
Juan and his crew went above and beyond for my home. They followed all of our requests and were very informative throughout the entire process. Would recommend this crew to anyone.
I was impressed by the communication and by the friendliness of the SERVPRO team. I would recommend them to anyone dealing with a similar problem as I did.
Cameron and Scott did a great job when we found a leak in our basement utility closet. Kept me well informed through the process.
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
I didn't know what to do when I found mold in our basement. Luckily, I called SERVPRO! They were very nice and paid attention to detail during the whole job. Thank you!
SERVPRO worked seamlessly with our insurance company, truly making ever step along the water damage repair process smooth. We appreciate their knowledge and hard work so much, and would definitely recommend them to anyone who ever in need of their services!
Charles was extremely careful when moving things with his team, throughout our home. He showed respect and I thank him for that.
I had limited resources when attempting to get my home back together after my wife and I experienced flooding. SERVPRO was so easy to work with and they truly did all they could while staying under my insurance coverage. I can't thank them enough for their hard work and willingness.
Juan and his crew went above and beyond for my home. They followed all of our requests and were very informative throughout the entire process. Would recommend this crew to anyone.
I was impressed by the communication and by the friendliness of the SERVPRO team. I would recommend them to anyone dealing with a similar problem as I did.
Cameron and Scott did a great job when we found a leak in our basement utility closet. Kept me well informed through the process.
Scott, Don, and Jayden were very professional, they were very educational (explained what they were doing very clearly), they got the work done in a timely manner, and cleaned their mess when they were done. Coming back to check the work and get the equipment. Very happy with SERVPRO.
We had more water damage than we thought. SERVPRO found it, and made sure our home was safe. I cannot thank the SERVPRO team enough.
I didn't know what to do when I found mold in our basement. Luckily, I called SERVPRO! They were very nice and paid attention to detail during the whole job. Thank you!
About Us
SERVPRO® of New Philadelphia: Your Restoration Experts
At SERVPRO® of New Philadelphia, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
