
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Kingston / New Paltz
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
I needed to my dryer vent cleaned out, they made this so easy. I found them online, called and scheduled a time. It was done quickly, no muss, no fuss. These guys are great.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
I needed to my dryer vent cleaned out, they made this so easy. I found them online, called and scheduled a time. It was done quickly, no muss, no fuss. These guys are great.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
About Us
SERVPRO of Kingston/New Paltz understands the confusion, stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and make it "Like it never even happened."
We are faster to any size disaster, providing trusted services to both residential and commercial clients. We specialize in the restoration and remediation of your property no matter what the damage and can handle anything including soot, smoke, mold, carpets, air ducts and HVAC unit cleanings. We even have a reconstruction division to handle every aspect of re-building!
Certified and Trained-
Our methods and techniques to restore your home or business are proven best in the industry using state-of-the-art technology and equipment.
Our staff is consistently trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Kingston/New Paltz.
We are a locally-owned and operated business, we live and work in this community too. We are close by and ready to respond immediately. Our franchise is part of a national network of over 1,700 Franchises, which allows us to address quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.
SERVPRO of Kingston/New Paltz is ready to respond and help 24 hours a day, 7 days a week to properly and efficiently clean and restore your house so it feels like home again.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
To learn more about our cleanup team and get to know us even better, check out SERVPRO of Kingston/New Paltz's Facebook page HERE! Click the "LIKE" button at the top of the page to stay in the know about great articles, tips, photos, events and contests!
If you would like to schedule service at your home or business, have any questions or need any assistance at all, call us.
