Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Kingston/New Paltz
Service Area
Restoration and Cleaning Services
Our History:
Since 1993, SERVPRO of Kingston/New Paltz has been assisting people of Ulster County and neighboring communities. More than 50,000 customers have called upon us to restore their property. To make it look "Like it never even happened."
We are Committed to Our Community:
Gil and his wife Sheryl Morrissey and our leadership team grew up and raise families in this community and are invested in the future and our client's needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations that help make our community great. We help organizations such as The American Red Cross, Love Holds Life Children's Cancer Foundation, Ulster County Chamber of Commerce, and the Hudson Valley Community Associations Institute.
Our Employees:
We are committed to hiring top quality people and training them for excellence and most of the employees have been with this franchise for more than 10 years.Our staff is trained on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, we are equipped with the knowledge to restore your property.
The SERVPRO Difference
Why SERVPRO?
Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in the Highland, Kingston & New Paltz areas.
What our
customers are saying
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
Their work was fast, neat, they cleaned up well. Thank you so much.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
Their work was fast, neat, they cleaned up well. Thank you so much.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
About Us
SERVPRO of Kingston/New Paltz understands the confusion, stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and make it "Like it never even happened."
We are faster to any size disaster, providing trusted services to both residential and commercial clients. We specialize in the restoration and remediation of your property no matter what the damage and can handle anything including soot, smoke, mold, carpets, air ducts and HVAC unit cleanings. We even have a reconstruction division to handle every aspect of re-building!
Certified and Trained-
Our methods and techniques to restore your home or business are proven best in the industry using state-of-the-art technology and equipment.
Our staff is consistently trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Kingston/New Paltz.
We are a locally-owned and operated business, we live and work in this community too. We are close by and ready to respond immediately. Our franchise is part of a national network of over 1,700 Franchises, which allows us to address quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.
SERVPRO of Kingston/New Paltz is ready to respond and help 24 hours a day, 7 days a week to properly and efficiently clean and restore your house so it feels like home again.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
To learn more about our cleanup team and get to know us even better, check out SERVPRO of Kingston/New Paltz's Facebook page HERE! Click the "LIKE" button at the top of the page to stay in the know about great articles, tips, photos, events and contests!
If you would like to schedule service at your home or business, have any questions or need any assistance at all, call us.
