Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Forest Hills / Ridgewood

Our Google Reviews
(718) 381-3702
4.7
(63 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Forest Hills / Ridgewood we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thanks for bailing me out after I overloaded the dishwasher. My wife is still mad at me but the floor looks great.

Mark M.
Forest Hills

We had a great experience with SERVPRO.  We could not have asked for a better team.  Great work!

Becky D
Forest Hills

We had a great experience.  The crews responded immediately and got to work.  Our home looks awesome.  Thank you!

Bryant W
Forest Hills

SERVPRO was very professional and polite.  We couldn't have had a better experience. Thank you!

Kevin S
Forest Hills

We had a great experience with SERVPRO. The team was very professional and knowledgeable.  We are thankful for the hard work.  Thank you!

Jessica F
Forest Hills

SERVPRO of Forest Hills/Ridgewood's crew of Eric and his crew, Andres and Cesar, did an excellent job cleaning up our cellar after a sewage spill. Showed up on time, communicated clearly, took great care of our stuff, and left the space pristine. Nice guys, too. Would happily use them again. I should also add that Magda in the office was great, too

Fred L
Forest Hills

SERVPRO of Forest Hills / Ridgewood - Google Search



They were great! Susan was very helpful and understanding when I called regarding a flood in my basement from a faulty boiler. They did a great job and my basement was spotless. I had another flood a few days later (unrelated to the boiler) in the basement and I spoke to Susan to see if they could come out again. She gave me an estimate and I said I would call back. My father then was hospitalized and I was not able to call her back but when I did she said she tried to contact me to tell me that they would send someone to help me FREE OF CHARGE! Even though I missed the opportunity to get help for free, I want to let all of you considering using this SERVPRO location to do it. They are very good hearted people and great workers!!! Thank you Susan & Angelo for trying to help me!! God bless you guys!

Elsie D
Long Island City

We had a mold issue at my elderly mother’s house. Mr. Allen and his company came in and did a very thorough inspection. They brought the latest technology to detect moisture and mold. They were very knowledgeable and professional. Most importantly they were honest. They told us what needed to be done, and more importantly what did not need to be done. We could have easily been taken advantage of and sold a bunch of services we did not need. SERVPRO gave us straightforward recommendation. Then, they took care of the problem. I cannot recommend this company highly enough.

John M.
Glendale

My aunt used your company when my grandparents' plumbing backed up in the basement. Thank you for making my grandmother's house safe again.

Trisha L.
Forest Hills

Thanks for bailing me out after I overloaded the dishwasher. My wife is still mad at me but the floor looks great.

Mark M.
Forest Hills

We had a great experience with SERVPRO.  We could not have asked for a better team.  Great work!

Becky D
Forest Hills

We had a great experience.  The crews responded immediately and got to work.  Our home looks awesome.  Thank you!

Bryant W
Forest Hills

SERVPRO was very professional and polite.  We couldn't have had a better experience. Thank you!

Kevin S
Forest Hills

We had a great experience with SERVPRO. The team was very professional and knowledgeable.  We are thankful for the hard work.  Thank you!

Jessica F
Forest Hills

SERVPRO of Forest Hills/Ridgewood's crew of Eric and his crew, Andres and Cesar, did an excellent job cleaning up our cellar after a sewage spill. Showed up on time, communicated clearly, took great care of our stuff, and left the space pristine. Nice guys, too. Would happily use them again. I should also add that Magda in the office was great, too

Fred L
Forest Hills

SERVPRO of Forest Hills / Ridgewood - Google Search



They were great! Susan was very helpful and understanding when I called regarding a flood in my basement from a faulty boiler. They did a great job and my basement was spotless. I had another flood a few days later (unrelated to the boiler) in the basement and I spoke to Susan to see if they could come out again. She gave me an estimate and I said I would call back. My father then was hospitalized and I was not able to call her back but when I did she said she tried to contact me to tell me that they would send someone to help me FREE OF CHARGE! Even though I missed the opportunity to get help for free, I want to let all of you considering using this SERVPRO location to do it. They are very good hearted people and great workers!!! Thank you Susan & Angelo for trying to help me!! God bless you guys!

Elsie D
Long Island City

We had a mold issue at my elderly mother’s house. Mr. Allen and his company came in and did a very thorough inspection. They brought the latest technology to detect moisture and mold. They were very knowledgeable and professional. Most importantly they were honest. They told us what needed to be done, and more importantly what did not need to be done. We could have easily been taken advantage of and sold a bunch of services we did not need. SERVPRO gave us straightforward recommendation. Then, they took care of the problem. I cannot recommend this company highly enough.

John M.
Glendale

My aunt used your company when my grandparents' plumbing backed up in the basement. Thank you for making my grandmother's house safe again.

Trisha L.
Forest Hills

About Us

We know that nothing can be as devastating as a disaster in your home or office. That is why we have uniformed professionals ready 24/7 to help. Each of our technicians undergo a rigorous training regimen through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to become confident and educated in their respective fields. We’re Faster To Any Size Disaster – and that begins with our preparedness for water, fire, mold, storm, flood, and other emergencies. 

We want you to feel comfortable with our technicians in your home after a disaster, and we can offer assurances to you with our background checks completed on every employee. Even the owner of our franchise has submitted for this to deliver transparency, honesty, and integrity to our clients when they feel at their most vulnerable. 

As a reputable restoration company serving Queens and its surrounding areas, our ability to be a one-stop-shop for our customers during dire times is invaluable. Subcontracting is time-consuming and costly and can leave you waiting for weeks longer than necessary for your project to complete. We have a team of experienced and licensed general contractors that can accomplish both emergency services as well as full-scale build back and reconstruction as needed. 

We understand that our reputation is worth more than the houses and building that. We have helped to restore in our time as a recovery team. Our work with organizations like the American Red Cross, Catholic Charities, and the Mill Basin / Bergen Beach Lion’s Club has allowed us to be a helping hand to our communities in other ways. 

Our award-winning service and high reputation through organizations like the Better Business Bureau (BBB) hinge on our rapid response and our results. From Grimaldi’s Bakery back to Forest Park’s amusement village, we are New Yorkers – invested in the culture and the history of what makes our structures worth the thorough attention we can provide. 

Robert Allen
Robert Allen
Owner of SERVPRO of Forest Hills / Ridgewood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.