Mold Removal and Remediation Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Have a Mold Problem?
What Is the Mold Remediation Process?
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
Mold Inspections & Sampling
Our technicians will thoroughly assess and inspect your home or business for visible signs of mold, then use various techniques to detect the presence of mold and possible hidden water sources.
Contents Packout & Storage
After mold damage has been discovered, we move fast to protect what matters. We can transport belongings to our secure storage and restoration facility where cleaning and restoration are provided.
- Every item is inventoried and treated with expert care
- Your things are stored until it’s time to return them to you
Best customer service ever….. while traveling to South Carolina, I had a bit of an emergency with my car, discovered mold and called SERVPRO of Rocky Mount. They set up an appointment for me. I left my car there they fogged it. They did an excellent job. They gave me a ride to my hotel and picked me up the following morning even sent me a video of the condition of my car I highly recommend you call them SERVPRO of Rocky Mount. My hat off to the 2 guys that worked on my car so diligently and made it look almost brand new!
SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!
Excellent people to work with and the owner was great hands down the best!!!!!
Omg where do I start! This company was a blessing, the entire crew went over and beyond to help me through this whole process, answered every question I had the communication was amazing, they did an awesome job!!! My kitchen looks brand new I love it, so please if you are searching for work to be done to your home, I highly recommend SERVPRO of Rocky Mount Nc! I have NO COMPLAINTS at all!
SERVPRO is the best. They are very professional, kind, polite hard working men and women. They always wanted to please and make sure I was satisfied with their work. They were always on time and if a little late they would call. If I had a question about something all I had to do was call Nathan and he would call or come immediately. He even came by on a Saturday or two just to check and see if everything was as it should be. They went above and beyond and I would recommend them to anyone. They did a good job cleaning up and I am very happy with their work.
We had a hidden moisture issue and couldn’t find the cause. SERVPRO of Rocky Mount came out and gave a full water inspection to not just help fix the issues, but solve the problem. There a lot of people that can do this type of work, but few take the time to connect with their customers and treat them like family. We are thankful for them and their help!
After a surprise leak in our upstairs shower sent water leaking through the ceiling, I called SERVPRO of Rocky Mount & Tarboro. Their team answered right away and immediately started to ask key questions to truly understand my problem. They walked me through each step of the cleanup plan—moisture mapping, removal of soaked insulation, targeted drying, and final verification—so I knew exactly what would happen and how long each phase would take. The team was professional, transparent, and genuinely caring—highly recommended!
When my dishwasher flooded my kitchen, SERVPRO came to the rescue. What set them apart was their outstanding guidance throughout the process. They offered practical advice about moisture concerns, prevention of future issues, and realistic timelines for restoration. Their expertise gave me confidence during a stressful situation. Thanks to SERVPRO's professional guidance and quality work, my subfloor is completely dry with no concerns for mold. For anyone facing water damage, I highly recommend their services for Rocky Mount!!
These guys came to Georgia to help with hurricane Helene damage. I honestly cannot say enough good things! Not only were they so nice, they were informative, helpful, and just amazing. They talked me through every step of the way, did everything they could to make myself and my family comfortable through all of this process, and most importantly they selflessly left their families to travel here to help when we needed it the most! They truly went above and beyond, and I will forever be grateful for this amazing team! I highly recommend using SERVPRO of Rocky mount!
