Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
We had a hidden moisture issue and couldn’t find the cause. SERVPRO of Rocky Mount came out and gave a full water inspection to not just help fix the issues, but solve the problem. There a lot of people that can do this type of work, but few take the time to connect with their customers and treat them like family. We are thankful for them and their help!
After a surprise leak in our upstairs shower sent water leaking through the ceiling, I called SERVPRO of Rocky Mount & Tarboro. Their team answered right away and immediately started to ask key questions to truly understand my problem. They walked me through each step of the cleanup plan—moisture mapping, removal of soaked insulation, targeted drying, and final verification—so I knew exactly what would happen and how long each phase would take. The team was professional, transparent, and genuinely caring—highly recommended!
When my dishwasher flooded my kitchen, SERVPRO came to the rescue. What set them apart was their outstanding guidance throughout the process. They offered practical advice about moisture concerns, prevention of future issues, and realistic timelines for restoration. Their expertise gave me confidence during a stressful situation. Thanks to SERVPRO's professional guidance and quality work, my subfloor is completely dry with no concerns for mold. For anyone facing water damage, I highly recommend their services for Rocky Mount!!
SERVPRO of Rocky Mount exceeded my expectations more than I can express. When my lower level flooded because of a faulty water heater, I didn’t know who to call to help. They came the same day in the middle of a storm to get us dry and kept our moisture levels monitored daily. They packed up our belongings and kept everything tidy - more so than we did. They are courteous, professional, punctual, and they worked hard to keep communication between us and our insurance company. I can’t recommend SERVPRO enough if you have an unexpected emergency in your home. Everyone- including the owner- made sure that we were satisfied and informed every step of the way. Call them- you won’t be sorry!
What can one say about the most outstanding service you could ask for. The entire team at SERVPRO are very professional and understanding. Whatever your needs are please don't hesitate to call them. You will be ecstatic like I am....Thank you SERVPRO. Happy customer for life!
Love SERVPRO. Arrived in middle of night. I was in a panic and they went to work immediately to stop my leak and all my anxiety. Cleanup started within hours. Very responsive to all my questions and communicative about process from start to Finish. Friendly and hardworking team. Would definitely recommend them.
After calling SERVPRO a few hours after the leak in my upstairs they were on site analyzing the damage and cleaning up. Within a few days they completely removed all the damaged material and installed equipment to begin the drying process. I also hired them to manage the repairs. My house had extensive damage which required a lot of planning and renovations. After a few months my family was able to move in and I am completely satisfied. Thanks, SERVPRO of Rocky Mount!
These guys came to Georgia to help with hurricane Helene damage. I honestly cannot say enough good things! Not only were they so nice, they were informative, helpful, and just amazing. They talked me through every step of the way, did everything they could to make myself and my family comfortable through all of this process, and most importantly they selflessly left their families to travel here to help when we needed it the most! They truly went above and beyond, and I will forever be grateful for this amazing team! I highly recommend using SERVPRO of Rocky mount!
Best customer service ever….. while traveling to South Carolina, I had a bit of an emergency with my car, discovered mold and called SERVPRO of Rocky Mount. They set up an appointment for me. I left my car there they fogged it. They did an excellent job. They gave me a ride to my hotel and picked me up the following morning even sent me a video of the condition of my car I highly recommend you call them SERVPRO of Rocky Mount. My hat off to the 2 guys that worked on my car so diligently and made it look almost brand new!
