Call: (252) 977-9444
Owner of SERVPRO of Rocky Mount
Owner of SERVPRO of Rocky Mount

Meet Our Team

All it takes is one call to SERVPRO of Rocky Mount. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Rocky Mount
Our Google Reviews
(252) 977-9444
4.9
(104 reviews)
(252) 977-9444
Meet our Team. Here to Help 24/7
  • Nathan , team member at SERVPRO of Rocky Mount

    Nathan

    Nathan, or Nate, serves as the General Manager at SERVPRO of Rocky Mount, bringing over a decade of dedication and professionalism to the team. Nate joined SERVPRO®; in 2012 as a technician and has worked his way up, earning multiple certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), including Water Removal Technician, Applied Structural Drying Technician, Carpet Cleaning Technician, and Residential Mold Inspector. With his deep understanding of local building standards and commitment to quality, Nate plays a pivotal role in overseeing the production team, ensuring every project meets the highest standards of efficiency and customer satisfaction. Outside of work, Nate loves spending time with his kids and sharing his passion for the outdoors.

  • Brad , team member at SERVPRO of Rocky Mount

    Brad

    Brad serves as the Production Lead at SERVPRO of Rocky Mount, bringing over two years of dedication and professionalism to the team. With several years of plumbing experience and certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Removal Technician (WRT) and Fire & Smoke Damage Restoration Technician (FSRT), Brad ensures that every project is executed with precision and efficiency. When he’s not leading restoration efforts, Brad enjoys working on cars.

  • Marla , team member at SERVPRO of Rocky Mount

    Marla

    Marla serves as the Job Coordinator at SERVPRO of Rocky Mount, bringing warmth, professionalism, and efficiency to every client interaction. As the first point of contact for clients during times of crisis, she offers reassurance and guidance, ensuring the recovery process begins on a positive note. Certified as a Water Removal Technician by the Institute of Inspection Cleaning and Restoration Certification (IICRC), Marla’s attention to detail and proactive job file management keep operations running smoothly and efficiently. When not at work, Marla enjoys spending time with her family and fishing on the lake.

  • Lorenzo, team member at SERVPRO of Rocky Mount

    Lorenzo

    Lorenzo is a Production Technician at SERVPRO of Rocky Mount, bringing diligence and meticulous attention to every task. His detail-oriented approach ensure that project sites and staging areas are perfectly prepared, allowing teams to begin work immediately with all equipment ready and organized. Lorenzo’s commitment to cleanliness extends beyond equipment and vehicles, as he ensures every job site is left in pristine condition, reflecting SERVPRO’s professionalism and respect for clients’ properties. Outside of work, Lorenzo enjoys watching movies, playing basketball, and experimenting with new recipes in the kitchen.

  • Alan , team member at SERVPRO of Rocky Mount

    Alan

    Alan is a Production Technician at SERVPRO of Rocky Mount, whose hard work and cheerful demeanor make him an essential part of the team. Alan ensures the crew is fully stocked, organized, and prepared for the day ahead, creating a smooth and efficient workflow. Known for his speed, precision, and commitment to excellence, Alan keeps equipment and spaces in top shape while upholding SERVPRO’s high standards of service. Outside of work, Alan enjoys spending time with his family and hanging out with his dog.

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SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!

Pell C.
Rocky Mount

Excellent people to work with and the owner was great hands down the best!!!!!

Todd O.
Rocky Mount

Omg where do I start! This company was a blessing, the entire crew went over and beyond to help me through this whole process, answered every question I had the communication was amazing, they did an awesome job!!! My kitchen looks brand new I love it, so please if you are searching for work to be done to your home, I highly recommend SERVPRO of Rocky Mount Nc! I have NO COMPLAINTS at all!

Charnice Davis
Rocky Mount

SERVPRO is the best. They are very professional, kind, polite hard working men and women. They always wanted to please and make sure I was satisfied with their work. They were always on time and if a little late they would call. If I had a question about something all I had to do was call Nathan and he would call or come immediately. He even came by on a Saturday or two just to check and see if everything was as it should be. They went above and beyond and I would recommend them to anyone. They did a good job cleaning up and I am very happy with their work. 

Mildred J.
Rocky Mount

We had a hidden moisture issue and couldn’t find the cause. SERVPRO of Rocky Mount came out and gave a full water inspection to not just help fix the issues, but solve the problem. There a lot of people that can do this type of work, but few take the time to connect with their customers and treat them like family. We are thankful for them and their help!

William E.
Nashville

After a surprise leak in our upstairs shower sent water leaking through the ceiling, I called SERVPRO of Rocky Mount & Tarboro. Their team answered right away and immediately started to ask key questions to truly understand my problem. They walked me through each step of the cleanup plan—moisture mapping, removal of soaked insulation, targeted drying, and final verification—so I knew exactly what would happen and how long each phase would take. The team was professional, transparent, and genuinely caring—highly recommended!

Kevin R.
Tarboro

When my dishwasher flooded my kitchen, SERVPRO came to the rescue. What set them apart was their outstanding guidance throughout the process. They offered practical advice about moisture concerns, prevention of future issues, and realistic timelines for restoration. Their expertise gave me confidence during a stressful situation. Thanks to SERVPRO's professional guidance and quality work, my subfloor is completely dry with no concerns for mold. For anyone facing water damage, I highly recommend their services for Rocky Mount!!

Will G.
Nashville

These guys came to Georgia to help with hurricane Helene damage. I honestly cannot say enough good things! Not only were they so nice, they were informative, helpful, and just amazing. They talked me through every step of the way, did everything they could to make myself and my family comfortable through all of this process, and most importantly they selflessly left their families to travel here to help when we needed it the most! They truly went above and beyond, and I will forever be grateful for this amazing team! I highly recommend using SERVPRO of Rocky mount! 

Jamey A.
Augusta

SERVPRO of Rocky Mount exceeded my expectations more than I can express. When my lower level flooded because of a faulty water heater, I didn’t know who to call to help. They came the same day in the middle of a storm to get us dry and kept our moisture levels monitored daily. They packed up our belongings and kept everything tidy - more so than we did. They are courteous, professional, punctual, and they worked hard to keep communication between us and our insurance company. I can’t recommend SERVPRO enough if you have an unexpected emergency in your home. Everyone- including the owner- made sure that we were satisfied and informed every step of the way. Call them- you won’t be sorry!

Wood Perry
Rocky Mount

About Us

SERVPRO of Rocky Mount is a trusted leader in water damage restoration, fire damage restoration, mold remediation, and biohazard remediation in Rocky Mount, NC and Tarboro, NC, serving residential and commercial properties throughout Nash County and Edgecombe County, North Carolina.

We understand that property damage and hazardous situations can be one of the most overwhelming experiences for homeowners and business owners in Rocky Mount, NC and Tarboro, NC. Whether the damage is caused by water, fire, mold, or a biohazard event, our mission is to provide fast, reliable, and professional restoration services, returning your property to “Like it never even happened®.”

24/7 Emergency Restoration Services in Rocky Mount, NC & Tarboro, NC

Disasters and emergencies don’t wait — and neither do we. SERVPRO of Rocky Mount offers 24/7 emergency water damage cleanup, fire damage cleanup, mold remediation, and biohazard remediation in Rocky Mount, NC and Tarboro, NC. Our fully equipped fleet and highly trained technicians are ready to respond quickly to minimize damage, secure the affected area, and begin the restoration process immediately.

Locally Owned, Nationally Recognized Restoration Company Serving Rocky Mount, NC and Tarboro, NC

As a locally owned and operated restoration company, we proudly serve Rocky Mount, NC and Tarboro, NC, as well as surrounding communities throughout Nash and Edgecombe counties. While we are backed by the nationally recognized SERVPRO® brand, our deep local roots allow us to deliver personalized service with the care, discretion, and compassion of a neighbor you can trust.

Certified Water, Fire, Mold, and Biohazard Restoration Experts in Rocky Mount, NC & Tarboro, NC

Our restoration team brings decades of combined experience and is IICRC-certified and professionally trained to handle restoration projects in Rocky Mount, NC and Tarboro, NC, including:

• Water damage restoration and structural drying
• Fire and smoke damage restoration
• Mold remediation and mold removal
• Biohazard cleanup, including trauma scenes and bloodborne pathogen remediation

We use advanced equipment, industry-approved cleaning agents, and strict safety protocols to ensure safe, compliant, and thorough restoration for homes and businesses in Rocky Mount and Tarboro.

Residential and Commercial Restoration Services in Rocky Mount, NC & Tarboro, NC

We provide complete residential and commercial restoration services in Rocky Mount, NC and Tarboro, NC, including:

• Emergency water damage mitigation
• Flood and storm cleanup
• Fire and smoke damage cleanup
• Odor and smoke residue removal
• Mold inspection and remediation
• Biohazard remediation and sanitation services

Every job is handled with professionalism, discretion, and respect for your property and privacy.

Restoring More Than Property — Restoring Peace of Mind in Rocky Mount, NC & Tarboro, NC

At SERVPRO of Rocky Mount, we don’t just restore structures — we restore peace of mind for property owners in Rocky Mount, NC and Tarboro, NC. From your first call through the final walkthrough, our team is committed to clear communication, transparency, and compassionate service during difficult situations.

Proud to Serve the Rocky Mount, NC & Tarboro, NC Communities

We are proud to support and give back to the Rocky Mount, NC and Tarboro, NC communities through local events, charitable initiatives, and volunteer efforts. Serving our communities is at the heart of everything we do.

When Disaster Strikes in Rocky Mount, NC or Tarboro, NC, We’re Here to Help®

If you need water damage restoration, fire damage cleanup, mold remediation, or biohazard remediation in Rocky Mount, NC or Tarboro, NC, contact SERVPRO of Rocky Mount anytime — 24 hours a day, 7 days a week.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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