Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Rocky Mount is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Absolutely amazing service and people. I cannot recommend them enough. They came in got down to business and kept me in the loop with what was happening at every step along the way. I wish every business operated at the same level as them.
The managers and staff were very professional, courteous, and thorough. They kept us well informed throughout. They made what is by definition a stressful situation as easy to get through as we could have hoped. I highly recommend them.
Nathan and the whole Serv pro team have been terrific! The process was very smooth and the attention to detail fabulous! They went above and beyond and made my job so much easier! A+++++
Nathan is one call away to save all issues. Water damages or repairing an area like nothing ever happened, this company is the one you want to call
This company has save me on many time on finding water leaks to repairing issues like nothing has ever happened. Please don’t sleep on this company and Nathan is such a Blessing
This team, especially Nathan, Marla and Claxton, are absolutely amazing. They treat you like a friend or family member, are understanding to the fact that this is a hard situation, and take the time to explain things in multiple ways to ensure you know your options and the reason why things are being done. Our situation was a little more difficult to navigate. Our claim originally went to ServPro Wilson in the middle of December. They swore they were coming back after the holidays and middle of January, I called to find out where they were and they had no clue what I was talking about. I called ServPro Rocky Mount / Tarboro and they dropped everything and showed up for us. Not only did they show up, they showed out and handled a messy insurance situation where our adjuster up and disappeared.... They pack and move your belongings like they are their own, make aure everything was cleaned and perfect. My house looks better than it did before the water damage, and they honestly went above and beyond and expectations I ever had. I can not say anything bad about the Rocky Mount/Tarboro team, and I will recommend them fully to anyone that asks.
Jonthan was great to work with like the 5 projects he helped out with get the job done rite efficiently and timely manner .
Jonathan and Nate were wonderful in our interactions and were very kind and knowledgeable. Would highly recommend this business for any restoration needs!
Servpro of Rocky Mount-Tarboro responded to Braswell Memorial Public Library with professionalism, urgency, and exceptional customer service. Their team (Jonathan and Nathan) acted quickly and communicated clearly throughout the process. They understood the importance ensuring a safe and welcoming environment for our patrons and staff. We appreciate their responsiveness and commitment to quality, service, and community.
