
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Roanoke Rapids
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Roanoke Rapids we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I was very grateful for the prompt service and professionalism they showed as they addressed our water issue. I will continue to recommend SERVPRO of Roanoke Rapids to others.
Everything went great, very thorough, dealt with the emergency immediately & followed through till done, 2 weeks. Tim went over & above to get the job done – working Saturdays & late evenings. He is a 5* employee for sure
SERVPRO of Roanoke Rapids did a great job! I would give them 10 out 10's on everything. Thank you!
SERVPRO of Roanoke Rapids did a great job. I more than pleased with the job they did.
SERVPRO of Roanoke Rapids did an outstanding job!
Saved my home and my family from a huge water disaster.
They were amazing. Steven and Michael were very knowledgeable and were there within 20 minutes of us calling them. They were very supportive and gave us information for what to do. This group is A+ customer service! I’ve called and texted and they get back to me immediately! Couldn’t have asked for a better top notch group! Highly recommend! Great job guys! We are so appreciative of all you did to help us with our water damage! And to top it off, we called on a Sunday morning and they were there!??
Mr. Phillips and his SERVPRO crew were punctual and they executed on all explained tasks. Their expertise and professionalism brought my basement back to life. I am truly pleased with their work.
We had a shower value bust behind the tiled wall of our shower while we were away, which, needless to say, caused a big mess! SERVPRO of Roanoke Rapids was absolutely top notch in their response for us. My husband and I both very extremely pleased with their responsiveness and professionalism. We highly recommend!!!!
I was very grateful for the prompt service and professionalism they showed as they addressed our water issue. I will continue to recommend SERVPRO of Roanoke Rapids to others.
Everything went great, very thorough, dealt with the emergency immediately & followed through till done, 2 weeks. Tim went over & above to get the job done – working Saturdays & late evenings. He is a 5* employee for sure
SERVPRO of Roanoke Rapids did a great job! I would give them 10 out 10's on everything. Thank you!
SERVPRO of Roanoke Rapids did a great job. I more than pleased with the job they did.
SERVPRO of Roanoke Rapids did an outstanding job!
Saved my home and my family from a huge water disaster.
They were amazing. Steven and Michael were very knowledgeable and were there within 20 minutes of us calling them. They were very supportive and gave us information for what to do. This group is A+ customer service! I’ve called and texted and they get back to me immediately! Couldn’t have asked for a better top notch group! Highly recommend! Great job guys! We are so appreciative of all you did to help us with our water damage! And to top it off, we called on a Sunday morning and they were there!??
Mr. Phillips and his SERVPRO crew were punctual and they executed on all explained tasks. Their expertise and professionalism brought my basement back to life. I am truly pleased with their work.
We had a shower value bust behind the tiled wall of our shower while we were away, which, needless to say, caused a big mess! SERVPRO of Roanoke Rapids was absolutely top notch in their response for us. My husband and I both very extremely pleased with their responsiveness and professionalism. We highly recommend!!!!
About Us
SERVPRO of Roanoke Rapids and it's owners Stephen and Crystal Phillips, understand the frustration that comes along with any type of disaster that happens in your home or business. Let us take the burden of the clean up off of your hands and give you peace of mind knowing your home or business will be properly and professionally cleaned.
Whether you have had a fire, a flood or have water damage, mold, or are in need of a biohazard cleaning, we are here to help with all of the expertise and equipment needed to get the job done quickly and make it like it never even happened.
Our priority is to make sure that our customers are happy with us and our work that we do for them. If our customers aren't happy, neither are we.
Stephen and Crystal are from this area and have lived here their whole lives and are proud to say so. Community is everything here in their opinion and are happy to be a part of it.
Give us a call 24 hours a day, 7 days a week. We are here to help.
