Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Roanoke Rapids
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Roanoke Rapids we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Saved my home and my family from a huge water disaster.
They were amazing. Steven and Michael were very knowledgeable and were there within 20 minutes of us calling them. They were very supportive and gave us information for what to do. This group is A+ customer service! I’ve called and texted and they get back to me immediately! Couldn’t have asked for a better top notch group! Highly recommend! Great job guys! We are so appreciative of all you did to help us with our water damage! And to top it off, we called on a Sunday morning and they were there!??
Mr. Phillips and his SERVPRO crew were punctual and they executed on all explained tasks. Their expertise and professionalism brought my basement back to life. I am truly pleased with their work.
We had a shower value bust behind the tiled wall of our shower while we were away, which, needless to say, caused a big mess! SERVPRO of Roanoke Rapids was absolutely top notch in their response for us. My husband and I both very extremely pleased with their responsiveness and professionalism. We highly recommend!!!!
I was very grateful for the prompt service and professionalism they showed as they addressed our water issue. I will continue to recommend SERVPRO of Roanoke Rapids to others.
SERVPRO of Roanoke Rapids did an amazing job. Not only was Stephen extremely friendly, professional, and prompt, the same can be said for the rest of the team that responded to my house. :) I had an emergency situation where my basement was flooded by an intense rainstorm. After searching for moisture levels in every nook and corner of my basement, they brought industrial fans and a dehumidifier to dry the damaged areas. Again, I cannot reiterate how friendly and helpful the team was!! Furthermore, I was always able to contact Stephen, never did I deal with voicemails, etc, I felt like SERVPRO of Roanoke Rapids really dedicated their services to me, and I know for fact that they were simultaneously working on a few other emergencies at other locations. They get a 5 Star review from this guy. Thanks again.
When they say "Like it never even happened." They MEAN IT! We had a horrible flood, but working with SERVPRO was an AWESOME experience! Worth every penny!
SERVPRO has wonderful employees. They all did a great job. Their employee William is defiantly an asset to their team.
Did a great job and very pleased with their work. If I need to I will use them again.
About Us
When disaster strikes your home or business, every minute matters. At SERVPRO of Roanoke Rapids, owners Stephen and Crystal Phillips understand how overwhelming fire, water, mold, or biohazard damage can be. That’s why our team is ready to respond quickly, handle the cleanup from start to finish, and restore your property with the professionalism and care you deserve.
From water and flood damage to fire restoration, mold remediation, and biohazard cleanup, we combine industry-leading training, advanced equipment, and proven processes to get the job done right — fast. Our mission is simple: reduce the stress, protect your property, and help you get back to normal as soon as possible.
As lifelong members of the Roanoke Rapids community, Stephen and Crystal take pride in serving their neighbors with honesty, reliability, and personal attention. When you call SERVPRO of Roanoke Rapids, you’re not just getting a restoration company — you’re getting a local team committed to your peace of mind.
Available 24/7 for emergency response.
Call now to speak with our team and get help immediately.
