About Us
Here to Help® 24/7.
SERVPRO of Roanoke Rapids
About Us
SERVPRO of Roanoke Rapids and it's owners Stephen and Crystal Phillips, understand the frustration that comes along with any type of disaster that happens in your home or business. Let us take the burden of the clean up off of your hands and give you peace of mind knowing your home or business will be properly and professionally cleaned.
Whether you have had a fire, a flood or have water damage, mold, or are in need of a biohazard cleaning, we are here to help with all of the expertise and equipment needed to get the job done quickly and make it like it never even happened.
Our priority is to make sure that our customers are happy with us and our work that we do for them. If our customers aren't happy, neither are we.
Stephen and Crystal are from this area and have lived here their whole lives and are proud to say so. Community is everything here in their opinion and are happy to be a part of it.
Give us a call 24 hours a day, 7 days a week. We are here to help.
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
What our
customers are saying
SERVPRO of Roanoke Rapids is a great company to work for!
SERVPRO was very punctual and responsive when we reached out to them. They did quality repair work at a good value. Thank you for your help.
The team showed up when the promised and stayed till the job was finished. They were very helpful with the insurance company and responded as soon as I called. I'd use them again.
Completed job in timely manner. Staff very polite and helpful throughout job.
SERVPRO lived up to their reputation! We had an unusual situation, loose cellulose insulation sprayed about a garage apartment. Melody handled the initial call professionally and double checked to be sure how they would handle the situation. She called back to assure me SERVPRO could help and I would be hearing from the owner. I got a call and was then put in touch with Shane who was on his way with a Hepa Filter/negative air machine within hours of my call. He came with Danielle to assess the job and they were able to take measurements of the room and we scheduled a clean up session. Danielle and Fernando arrived Thursday on time. Danielle had done research the night before about the substances and assured me she had the proper equipment to clean our space and surfaces. She was meticulous and thoughtful. She asked me before touching delicate fabrics or paintings and showed me results along the way. Fernando climbed ladders to reach the marks left behind on the walls and went the extra mile to move large pieces of furniture to clean behind them. They cared that this was where our grandchildren slept, they were thoughtful about my fear of lingering residue and the dangers, they worked hard for hours to do it right! We appreciate their effort and conscientious approach. Nice work!
It was an absolute pleasure working with the SERVPRO of Roanoke Rapids. Very efficient and knowledgeable - I would definitely recommend them!
SERVPRO of Roanoke Rapids helped with our loss from a water leak. They provided us with quality work that was done in a timely manner and at a good cost value.
SERVPRO of Roanoke Rapids has dependable employees who do what they say. The process and time frame were explained thoroughly. I would highly recommend this team for any type of damage to your home.
These guys are awesome! Quick response time, workers are respectful and kind, and they know what they are doing. Great customer service too! I recommend them!!
SERVPRO of Roanoke Rapids is a great company to work for!
SERVPRO was very punctual and responsive when we reached out to them. They did quality repair work at a good value. Thank you for your help.
The team showed up when the promised and stayed till the job was finished. They were very helpful with the insurance company and responded as soon as I called. I'd use them again.
Completed job in timely manner. Staff very polite and helpful throughout job.
SERVPRO lived up to their reputation! We had an unusual situation, loose cellulose insulation sprayed about a garage apartment. Melody handled the initial call professionally and double checked to be sure how they would handle the situation. She called back to assure me SERVPRO could help and I would be hearing from the owner. I got a call and was then put in touch with Shane who was on his way with a Hepa Filter/negative air machine within hours of my call. He came with Danielle to assess the job and they were able to take measurements of the room and we scheduled a clean up session. Danielle and Fernando arrived Thursday on time. Danielle had done research the night before about the substances and assured me she had the proper equipment to clean our space and surfaces. She was meticulous and thoughtful. She asked me before touching delicate fabrics or paintings and showed me results along the way. Fernando climbed ladders to reach the marks left behind on the walls and went the extra mile to move large pieces of furniture to clean behind them. They cared that this was where our grandchildren slept, they were thoughtful about my fear of lingering residue and the dangers, they worked hard for hours to do it right! We appreciate their effort and conscientious approach. Nice work!
It was an absolute pleasure working with the SERVPRO of Roanoke Rapids. Very efficient and knowledgeable - I would definitely recommend them!
SERVPRO of Roanoke Rapids helped with our loss from a water leak. They provided us with quality work that was done in a timely manner and at a good cost value.
SERVPRO of Roanoke Rapids has dependable employees who do what they say. The process and time frame were explained thoroughly. I would highly recommend this team for any type of damage to your home.
These guys are awesome! Quick response time, workers are respectful and kind, and they know what they are doing. Great customer service too! I recommend them!!