Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Roanoke Rapids
Our Google Reviews
(252) 537-3473
4.8
(83 reviews)

Your Local Fire Restoration Company

As a homeowner you have to worry about all types of fires starting in your home. One of our customers left a pot cooking on their stove for too long and the next thing they knew they had a kitchen fire. Another had a fire start when a portable heater was left too close to a blanket or a candle was left burning and the flame caught onto the curtains. No matter how the fire started or how much damage was caused, SERVPRO of Roanoke Rapids was there to help their friends and neighbors in North Carolina and Virginia when they needed us.

A client had an electrical fire in their garage, but they had a large amount of soot and smoke damage in their home. Smoke, soot and ash travel through vents, doors and windows. We always tell our customers that any place air can go, smoke, soot and ash can also go.

If your home or business is damaged due to a fire, SERVPRO of Roanoke Rapids has the trained professionals and equipment needed to restore your home or business back to its pre-fire condition.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Roanoke Rapids is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Great Service! Very attentive and honest and helpful!

Ashley Usalis

Servpro was the second company I contacted. Shane came out to assess my water damage.Shane was very friendly and knowledgeable. Then the mold remediation team came out led by Salvador.He was friendly, professional, and patient with answering all my questions that I probably had asked Shane before. The other two workers were friendly and efficient. I was very satisfied with the work they did. They left everything safe and mold free. Thank you Servpro, Shane, and Salvador for the good work you do.

Esther M Watford

Salvador and team (Ms. Esperanza) were very courteous during our inspection. I am very appreciative of the information and care they provided while inspecting our home after an unexpected fire. Their prompt response was also a plus. I’d advise people in need of their services to definitely reach out. Thank you in advance for the care your team will provide in future.

Pamela Green

We found we had a water leak and was put in touch with ServPro in Roanoke Rapids. All i can say is the experience has been outstanding. After initial meeting Salvador and Codi were dispatched to my home in just a couple days. These two have worked constantly being as professional as can be. They kept me informed on progress and explained as they went along. What a great feeling to have conscientious men correcting a really bad situation for us. Again i can only hope that there performance is recognized and rewarded.

Scott Griffies

God bless you! Your company sent 2 amazing young men to our place. Their names were Salvador and Cody! These two men are so talented and professional. They made me feel so joyous when they let me know that everything was going to be alright with our property. What a blessing they are to your company. Thank you Servpro. I am so blessed to have talked with Mr. Logan and he is such a blessing. He made my wife and I feel so comfortable during this process. Our guest house was flooded out but your company has been very supportive, helpful to us.( SEPTEMBER 2, 2026 ) NEW REVIEW I WANTED YOU TO KNOW THAT I LOVE AND APPRECIATE YOUR COMPANY. Very pleased with your service. I am waiting patiently for a response from you for recovery and reconstruction to my garage apartment. The insurance company is not giving all the money to recover that you all are asking for but I do have half of the money now. I am praying that we can come to terms with what I have and get this resolved. Can’t wait to hear from you. I have been waiting for a response for 3 weeks but I know you all haven’t forgotten me! You all are my family

Willie Riddick

Salvador and Cody did an excellent job in a timely manner.

Kenneth J Smith Smith

Salvador and his team are great people always friendly and get the job done

Eboni Wilkins

Great work done to perfection. Johan was very respectful and hard working

Gio

They did a wonderful job. great people very much recommend

Abel Nunez

About Us

When disaster strikes your home or business, every minute matters. At SERVPRO of Roanoke Rapids, owners Stephen and Crystal Phillips understand how overwhelming fire, water, mold, or biohazard damage can be. That’s why our team is ready to respond quickly, handle the cleanup from start to finish, and restore your property with the professionalism and care you deserve.

From water and flood damage to fire restoration, mold remediation, and biohazard cleanup, we combine industry-leading training, advanced equipment, and proven processes to get the job done right — fast. Our mission is simple: reduce the stress, protect your property, and help you get back to normal as soon as possible.

As lifelong members of the Roanoke Rapids community, Stephen and Crystal take pride in serving their neighbors with honesty, reliability, and personal attention. When you call SERVPRO of Roanoke Rapids, you’re not just getting a restoration company — you’re getting a local team committed to your peace of mind.

Available 24/7 for emergency response.
Call now to speak with our team and get help immediately.

Stephen C. & Crystal J. Phillips
Stephen C. & Crystal J. Phillips
Owners of SERVPRO of Roanoke Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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