
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Roanoke Rapids
Service Areas
Your Local Fire Restoration Company
As a homeowner you have to worry about all types of fires starting in your home. One of our customers left a pot cooking on their stove for too long and the next thing they knew they had a kitchen fire. Another had a fire start when a portable heater was left too close to a blanket or a candle was left burning and the flame caught onto the curtains. No matter how the fire started or how much damage was caused, SERVPRO of Roanoke Rapids was there to help their friends and neighbors in North Carolina and Virginia when they needed us.
A client had an electrical fire in their garage, but they had a large amount of soot and smoke damage in their home. Smoke, soot and ash travel through vents, doors and windows. We always tell our customers that any place air can go, smoke, soot and ash can also go.
If your home or business is damaged due to a fire, SERVPRO of Roanoke Rapids has the trained professionals and equipment needed to restore your home or business back to its pre-fire condition.


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Roanoke Rapids is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
SERVPRO of Roanoke Rapids is a great company to work for!
It was an absolute pleasure working with the SERVPRO of Roanoke Rapids. Very efficient and knowledgeable - I would definitely recommend them!
SERVPRO of Roanoke Rapids helped with our loss from a water leak. They provided us with quality work that was done in a timely manner and at a good cost value.
SERVPRO was very punctual and responsive when we reached out to them. They did quality repair work at a good value. Thank you for your help.
The team showed up when the promised and stayed till the job was finished. They were very helpful with the insurance company and responded as soon as I called. I'd use them again.
SERVPRO and it's staff are very professional and timely in every aspect. I would highly recommend this company to anyone in the Roanoke Rapids, Emporia or South Boston areas!
SERVPRO lived up to their reputation! We had an unusual situation, loose cellulose insulation sprayed about a garage apartment. Melody handled the initial call professionally and double checked to be sure how they would handle the situation. She called back to assure me SERVPRO could help and I would be hearing from the owner. I got a call and was then put in touch with Shane who was on his way with a Hepa Filter/negative air machine within hours of my call. He came with Danielle to assess the job and they were able to take measurements of the room and we scheduled a clean up session. Danielle and Fernando arrived Thursday on time. Danielle had done research the night before about the substances and assured me she had the proper equipment to clean our space and surfaces. She was meticulous and thoughtful. She asked me before touching delicate fabrics or paintings and showed me results along the way. Fernando climbed ladders to reach the marks left behind on the walls and went the extra mile to move large pieces of furniture to clean behind them. They cared that this was where our grandchildren slept, they were thoughtful about my fear of lingering residue and the dangers, they worked hard for hours to do it right! We appreciate their effort and conscientious approach. Nice work!
I love working for SERVPRO of Roanoke Rapids. We have a wonderful team that is here to help each step of the way.
They were there in a jiffy and worked diligently to fix everything!
About Us
When disaster strikes your home or business, every minute matters. At SERVPRO of Roanoke Rapids, owners Stephen and Crystal Phillips understand how overwhelming fire, water, mold, or biohazard damage can be. That’s why our team is ready to respond quickly, handle the cleanup from start to finish, and restore your property with the professionalism and care you deserve.
From water and flood damage to fire restoration, mold remediation, and biohazard cleanup, we combine industry-leading training, advanced equipment, and proven processes to get the job done right — fast. Our mission is simple: reduce the stress, protect your property, and help you get back to normal as soon as possible.
As lifelong members of the Roanoke Rapids community, Stephen and Crystal take pride in serving their neighbors with honesty, reliability, and personal attention. When you call SERVPRO of Roanoke Rapids, you’re not just getting a restoration company — you’re getting a local team committed to your peace of mind.
Available 24/7 for emergency response.
Call now to speak with our team and get help immediately.
