SERVPRO of Hendersonville and Lake Lure Forest City

Our basement is now dry and ready for restoration/remodeling. The restoration has been completed and I want to say thank you for the professional and prompt response. Walls were painted (Thank you Martin), cabinets and flooring installed (Thank you Augustine and crew), and supervised by Marcos (Thank you). The entire project was managed by Todd Puckett who deserves a special thank you for putting up with me! I highly recommend SERVPRO and their entire staff from start to finish. Thanks again!

Lori and Maddie, in addition to John, were amazing. When we reached out to John on a Sunday night after finding cigarette smoke in one of our rental properties, John called us back in minutes and Lori and Maddie were out before 9 a.m. the next morning! Lori and Maddie were so prompt and kind and provided excellent customer service!!

 

I was so very impressed with their customer service and quality of work completed. They were customer focused, responded quickly to my communications and were accommodating to my requests. They went above and beyond! It was a pleasure working with this company. I would recommend them to my best friends.

All personnel including dry out, construction and cleaning crews were caring and knowledge. Your business has good people.

I had a water leak emergency and SERVPRO came out and took care of everything. Tim Mason is their Production Manager. He was knowledgeable, efficient and very helpful in explaining all that was happening in restoring my floors. I would highly recommend this company.

Water damage never happens at a good time but SERVPRO made this experience much easier to live with. They called within an hour of me notifying my insurance company and would have come out that night but I decided the next day would be so enough and they were out with a team early the next morning. They packed and inventoried all damaged items and dried the basement with equipment. What a first class group of folks. I WOULD HIGHLY RECOMMEND SERVPRO to friends and neighbors!!!!!!! Great Job SERVPRO!!!!!

We had severe mold growth in our basement that SERVPRO of Hendersonville was able to deal with promptly and efficiently. I will call them again if anything else ever happens.

SERVPRO was so quick to respond when I called and they came to our house in no time! The water was gone before I knew it and I couldn't be happier.

Great job!! Saturday October 12th, 2019 in the afternoon, we had a water main to break that flooded most of our building, Jewelry sales, gift shop, storage etc. SERVPRO was called to help. They arrived about 5:15 that evening and started vacuuming water, moving displays installing humidifiers, fans. This was some of the busiest days of the season, but thanks to SERVPRO, everything was completely dry by Tuesday. No damage any where. Thank You!

Our basement is now dry and ready for restoration/remodeling. The restoration has been completed and I want to say thank you for the professional and prompt response. Walls were painted (Thank you Martin), cabinets and flooring installed (Thank you Augustine and crew), and supervised by Marcos (Thank you). The entire project was managed by Todd Puckett who deserves a special thank you for putting up with me! I highly recommend SERVPRO and their entire staff from start to finish. Thanks again!

Lori and Maddie, in addition to John, were amazing. When we reached out to John on a Sunday night after finding cigarette smoke in one of our rental properties, John called us back in minutes and Lori and Maddie were out before 9 a.m. the next morning! Lori and Maddie were so prompt and kind and provided excellent customer service!!