SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hendersonville and Lake Lure Forest City

Our Google Reviews
(828) 692-3337
4.6
(42 reviews)

Service Areas

Hendersonville, NC | Fletcher, NC | Etowah, NC | Flat Rock, NC | Balfour, NC | Mills River, NC | Mountain Home, NC | Hooper's Creek, NC | Zirconia, NC | Marion, NC | Forest City, NC | Mill Spring, NC | Spindale, NC | Rutherfordton, NC | Nebo, NC | Union Mills, NC | Tryon, NC | Lake Lure, NC | Columbus, NC | Old Fort, NC | Saluda, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO was so quick to respond when I called and they came to our house in no time! The water was gone before I knew it and I couldn't be happier.

Madeline Shack
Hendersonville

We had severe mold growth in our basement that SERVPRO of Hendersonville was able to deal with promptly and efficiently. I will call them again if anything else ever happens.

Bob Thompson
Hendersonville

I was so very impressed with their customer service and quality of work completed. They were customer focused, responded quickly to my communications and were accommodating to my requests. They went above and beyond! It was a pleasure working with this company. I would recommend them to my best friends.

Marygrace Bianco
Hendersonville

Great job!! Saturday October 12th, 2019 in the afternoon, we had a water main to break that flooded most of our building, Jewelry sales, gift shop, storage etc. SERVPRO was called to help. They arrived about 5:15 that evening and started vacuuming water, moving displays installing humidifiers, fans. This was some of the busiest days of the season, but thanks to SERVPRO, everything was completely dry by Tuesday. No damage any where. Thank You!

Danny Lyons
Hendersonville

Water damage never happens at a good time but SERVPRO made this experience much easier to live with. They called within an hour of me notifying my insurance company and would have come out that night but I decided the next day would be so enough and they were out with a team early the next morning. They packed and inventoried all damaged items and dried the basement with equipment. What a first class group of folks. I WOULD HIGHLY RECOMMEND SERVPRO to friends and neighbors!!!!!!! Great Job SERVPRO!!!!!

Tim Manning
Hendersonville

I had a water leak emergency and SERVPRO came out and took care of everything. Tim Mason is their Production Manager. He was knowledgeable, efficient and very helpful in explaining all that was happening in restoring my floors. I would highly recommend this company.

Maria C.
Hendersonville

Lori and Maddie, in addition to John, were amazing. When we reached out to John on a Sunday night after finding cigarette smoke in one of our rental properties, John called us back in minutes and Lori and Maddie were out before 9 a.m. the next morning! Lori and Maddie were so prompt and kind and provided excellent customer service!!

 

Chas M.
Hendersonville

All personnel including dry out, construction and cleaning crews were caring and knowledge. Your business has good people.

Michael S.
Hendersonville

Our basement is now dry and ready for restoration/remodeling. The restoration has been completed and I want to say thank you for the professional and prompt response. Walls were painted (Thank you Martin), cabinets and flooring installed (Thank you Augustine and crew), and supervised by Marcos (Thank you). The entire project was managed by Todd Puckett who deserves a special thank you for putting up with me! I highly recommend SERVPRO and their entire staff from start to finish. Thanks again!

Tug E.
Hendersonville

SERVPRO was so quick to respond when I called and they came to our house in no time! The water was gone before I knew it and I couldn't be happier.

Madeline Shack
Hendersonville

We had severe mold growth in our basement that SERVPRO of Hendersonville was able to deal with promptly and efficiently. I will call them again if anything else ever happens.

Bob Thompson
Hendersonville

I was so very impressed with their customer service and quality of work completed. They were customer focused, responded quickly to my communications and were accommodating to my requests. They went above and beyond! It was a pleasure working with this company. I would recommend them to my best friends.

Marygrace Bianco
Hendersonville

Great job!! Saturday October 12th, 2019 in the afternoon, we had a water main to break that flooded most of our building, Jewelry sales, gift shop, storage etc. SERVPRO was called to help. They arrived about 5:15 that evening and started vacuuming water, moving displays installing humidifiers, fans. This was some of the busiest days of the season, but thanks to SERVPRO, everything was completely dry by Tuesday. No damage any where. Thank You!

Danny Lyons
Hendersonville

Water damage never happens at a good time but SERVPRO made this experience much easier to live with. They called within an hour of me notifying my insurance company and would have come out that night but I decided the next day would be so enough and they were out with a team early the next morning. They packed and inventoried all damaged items and dried the basement with equipment. What a first class group of folks. I WOULD HIGHLY RECOMMEND SERVPRO to friends and neighbors!!!!!!! Great Job SERVPRO!!!!!

Tim Manning
Hendersonville

I had a water leak emergency and SERVPRO came out and took care of everything. Tim Mason is their Production Manager. He was knowledgeable, efficient and very helpful in explaining all that was happening in restoring my floors. I would highly recommend this company.

Maria C.
Hendersonville

Lori and Maddie, in addition to John, were amazing. When we reached out to John on a Sunday night after finding cigarette smoke in one of our rental properties, John called us back in minutes and Lori and Maddie were out before 9 a.m. the next morning! Lori and Maddie were so prompt and kind and provided excellent customer service!!

 

Chas M.
Hendersonville

All personnel including dry out, construction and cleaning crews were caring and knowledge. Your business has good people.

Michael S.
Hendersonville

Our basement is now dry and ready for restoration/remodeling. The restoration has been completed and I want to say thank you for the professional and prompt response. Walls were painted (Thank you Martin), cabinets and flooring installed (Thank you Augustine and crew), and supervised by Marcos (Thank you). The entire project was managed by Todd Puckett who deserves a special thank you for putting up with me! I highly recommend SERVPRO and their entire staff from start to finish. Thanks again!

Tug E.
Hendersonville

About Us

Meet the SERVPRO Team in Hendersonville

Disasters can strike when you least expect them, but when they do, SERVPRO of Hendersonville is here to help. Our experienced team of restoration professionals is equipped to handle water damage, fire loss, storm issues, mold infestations, and flooding. Using state-of-the-art technology and proven industry techniques, we quickly and safely restore your home or business, minimizing the disruption to your life.

Our team is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) and is highly trained in restoring both residential and commercial properties affected by water, fire, or mold damage. Whether it’s a small issue or a large-scale disaster, you can count on SERVPRO of Hendersonville to bring your property back to pre-damage condition.

We are available 24 hours a day, 7 days a week, and 365 days a year! SERVPRO of Hendersonville also works closely with your insurance company, making the restoration process as smooth as possible. We proudly serve Hendersonville and surrounding areas, including Flat Rock and Mountain Home, NC.

When the unexpected happens, trust the experts at SERVPRO of Hendersonville to restore your property quickly and professionally. We’re always just a phone call away!

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Hendersonville and Lake Lure Forest City

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.