SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hendersonville and Lake Lure Forest City
Our Google Reviews
(828) 692-3337
4.7
(52 reviews)

Service Areas

Hendersonville, NC | Fletcher, NC | Etowah, NC | Flat Rock, NC | Balfour, NC | Mills River, NC | Mountain Home, NC | Hooper's Creek, NC | Zirconia, NC | Marion, NC | Forest City, NC | Mill Spring, NC | Spindale, NC | Rutherfordton, NC | Nebo, NC | Union Mills, NC | Tryon, NC | Lake Lure, NC | Columbus, NC | Old Fort, NC | Saluda, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup and Remediation in Hendersonville

Biohazard situations require immediate, professional response. Whether the scene involves trauma, crime, unattended death, hoarding, or hazardous chemical exposure, SERVPRO of Hendersonville has the training, equipment, and protocols to handle the cleanup safely and discreetly.

How Our Biohazard Cleanup Process Works

Once law enforcement or emergency personnel clear the scene, our technicians conduct a thorough assessment and begin containment. From there, we remove all contaminated materials, sanitize affected surfaces, and treat the space with antimicrobial and deodorization methods. Every step follows OSHA guidelines and industry safety standards to ensure your property is fully restored to a safe, livable condition.

What Types of Biohazard Situations We Handle

Our team responds to trauma and crime scene cleanup, unattended death, blood and bodily fluid remediation, hoarding cleanup, sewage backups, and chemical or industrial hazmat situations. No matter the circumstances, we approach every job with professionalism and discretion.

Discreet Biohazard Cleanup Serving Hendersonville and Western NC

We understand these situations are difficult. Our technicians work quietly and respectfully so you and your family can focus on what matters. SERVPRO of Hendersonville serves Henderson County and surrounding communities throughout Western North Carolina, available 24/7 when you need us most.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

As far as drying my home from a water leak they were good, as far as there subcontractors replacing my oak floors ...an absolute terrible experience (note those pictures are different boards in the same room that are raised and not level), not taking responsibility for a gas leak from my stove after leaving a loose fitting and not replacing the flexible gas line as per regulations (one time use) leaving me with a $219 bill after I was told to call the gas company and have them billed because I smelled gas. Dishwasher never secured in place (the gas company man actually asked me if they left the dishwasher like that). I would love to share the message dialog with my project manager denying responsibility. If and when ServPro makes things right I will amend my review. I was contacted by my project manager this morning and the gas repair bill has been paid and the floor issues will be taken care of Saturday 8/1/26. I upgraded from 1 to 4 stars as ServPro did stand up and repairing my flooring.

Robert Scire Risichella

Servepro was recommended to us by our insurance company after we had a water line bust and flood our house. They had a team at our house in a few hours from when we called. We had them complete the mitigation and dry out process as well as the repairs. At every step of the way, ServePro and all of their employees went above and beyond to provide the best care possible. I would certainly use them again and recommend them to anyone who needs their services.

John Keller

Impressed by our recent experience! Our entire bottom floor flooded and from mitigation to repair the company made the process seamless. Thankful for their quality repairs, effortless communication and prompt and courteous service. Todd went above and beyond to accommodate our timelines and choose amazing contractors.

Jenn Carroll

Our church had some ceramic tile and carpet taken up and then more flooring installed.We had quite the mess.Dust EVERYWHERE!!!Our Sanctuary was COVERED in dust,even our baby grand.😳We called Servpro and they did an AMAZING job cleaning.They brought in around 8 or more people.We highly recommend Servpro.

Deborah Adcock

Servpro is fantastic! They are so knowledgeable and professional and friendly and left my home spotless, not a trace of where they had been working! This excellence is why we called them to rebuild our deck, even after their storm repairs were finished! They don’t hesitate to answer any questions and did extra work to help us when we were unable to climb high ladders. We have family with allergies, and their thorough mitigation gave us confidence that there would be no more problems with mold or odor. Our supervisors were Clem and Melissa and Charlie and of course John, but the whole team are wonderful! We trust Servpro after seeing their work on our projects but also after seeing what they have done for others for over 20 years. Thank you all!

Carol Jensen

Servpro of Hendersonville acted quickly to provide water remediation and repairs to my sunroom after the recent ice storm. Their staff was always very courteous and prompt in providing these services. I would definitely use them again!

Karen Purdy

We had a kitchen fire that damaged cabinets and wooden flooring and smoke damage throughout the rest of the house. Servpro mitigation services showed up within hours and the next day a small army arrived to clean the house and everything in it, then emptied the house of furniture, etc and then demoed the damaged areas over a couple of weeks. We then employed Servpro restoration services and they coordinated the painting, flooring, new cabinets, electrical, plumbing, etc. resulting in a brand new house interior essentially. We found everyone professional, personable and receptive to our concerns.

bill hill

We had major water damage to our kitchen from a water leak. Servpro provided mitigation as well as reconstruction of a new kitchen. Every one of their employees was professional, competent, and cooperative. The project manager went above and beyond in helping us.

Patricia Clow

Our house experienced catastrophic damage from a leak in a hot water line underneath. The damage mitigation crew led by Melissa, came in and assessed the damage and removed everything that was in need. This turned out to be 100% of our floors, the kitchen, both bathrooms, everything. It was then turned over to Todd, our project manager. He went above and beyond to not only repair the damage, but give us a new house. We are happier than we have ever been in our house, and ServPro made this possible. Thank you Melissa, Charlie and Todd.

thomas marino

About Us

Meet the SERVPRO Team in Hendersonville

Disasters can strike when you least expect them, but when they do, SERVPRO of Hendersonville is here to help. Our experienced team of restoration professionals is equipped to handle water damage, fire loss, storm issues, mold infestations, and flooding. Using state-of-the-art technology and proven industry techniques, we quickly and safely restore your home or business, minimizing the disruption to your life.

Our team is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) and is highly trained in restoring both residential and commercial properties affected by water, fire, or mold damage. Whether it’s a small issue or a large-scale disaster, you can count on SERVPRO of Hendersonville to bring your property back to pre-damage condition.

We are available 24 hours a day, 7 days a week, and 365 days a year! SERVPRO of Hendersonville also works closely with your insurance company, making the restoration process as smooth as possible. We proudly serve Hendersonville and surrounding areas, including Flat Rock and Mountain Home, NC.

When the unexpected happens, trust the experts at SERVPRO of Hendersonville to restore your property quickly and professionally. We’re always just a phone call away!

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Hendersonville and Lake Lure Forest City

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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