Our History

SERVPRO has been serving customers on the North Shore since 1998. We have worked with tens of thousands of people through difficult times, including fires and floods, providing quality service and support with the goal of helping our customers return to their homes as quickly as possible.

Customers come to us because they know they can rely on our high standards and excellent service to take care of their homes, businesses, and apartments, whether in times of tragedy or for smaller challenges such as mold remediation or deep cleaning.

Committed To Our Community

At SERVPRO, we are dedicated to supporting our community with the goal of making a meaningful and positive difference. Whether it's helping you through a disaster at home or serving our community in a volunteer capacity, we strive to make a meaningful impact.

SERVPRO hosts the annual Red Cross Blood Drive at our office in Salem, MA, drawing hundreds of people to give blood, which has helped meet the critical nationwide blood shortage.

As members of the Peabody and Salem Chambers of Commerce, we help promote local businesses and volunteer our time to support local charities. Our employees also participate in the Alzheimer’s Walk to raise money for research and increase awareness of the disease.

Our Team

Our team at SERVPRO is committed to delivering our customers the most experienced and knowledgeable professionals. We strive to deliver exceptional results with outstanding service. When you face an emergency, we consider it our emergency as well. We strive to have only the most qualified professionals on staff to take care of you.

Our trained professionals have received rigorous OSHA safety training as well as IICRC certification for water, fire and mold. Each team member invests many hours in required classroom training as well as onsite training and testing. We hold ourselves to the highest standards of accountability at SERVPRO, ensuring that each member has the knowledge and experience to care for your home and belongings and return it to a healthy, clean environment.

The SERVPRO Difference

Our motto is “Like it never even happened.” We offer the highest standard of professionalism in the restoration, cleanup, and mitigation of your home or business, and we have established a reputation as the premier water, fire, and mold remediation service on the North Shore of Massachusetts.

We utilize the most advanced products and equipment in the industry, ensuring that our professionals possess the highest qualifications and experience. Whether your problem is big or small, you can trust the professionals at SERVPRO to respond quickly and professionally, solving your issue and getting you back to your home or office as soon as possible.