Storm Damage Restoration

I came home to a leak in my bathroom that had saturated the ceiling,walls and floor and created a real mess. I called SERVPRO who arrived extremely quickly and ready to help. They assessed the situation and walked me through the entire process from the initial clean up and treatment to how they would work directly with my insurance company to handle billing. There team worked efficiently and were professional and courteous the entire time. I highly recommend using them.

The crew and office were wonderful. Everyone was very helpful and exceedingly polite. SERVPRO's tag line is "Like it never even happened." and they truly made it that way.

Unfortunately my husband and I came home from church to a flooded living kitchen and room. Amazing how much damage one little pipe can do in a few hours. Our neighbor recommended the local SERVPRO Salem. The men arrived within two hours on a Sunday, explained everything and worked until it was dark. In a few days it was dry and ready for us to rebuild. We can't thank you enough.

Billy was fantastic to work with.  He kept us informed throughout the entire mitigation process and was extremely professional in his conduct.  John came out the first night to help clean out debris and start the dry out process. Although there were others there helping that night, John stood apart in his impressive professionalism.

A fantastic team. I was beside myself when I came home to inches of water due to a broken ice maker and had no idea what to do. My neighbor suggested I call SERVPRO, and I'm so glad I did. Mike P. guided me through the entire process and was always professional, prompt and polite and I could not have asked for better service. Like their motto, they really made it like it never even happened.

"Without exception, everyone I've had contact with from SERVPRO has been extremely professional, courteous, and have had our company's best interest as their highest priority. I'm glad I called SERVPRO and would absolutely recommend them to others with similar needs."

This company is great. If you need fire damage restoration this is absolutely the company to call. They are professional and proficient – you will not regret it.

I have worked with SERVPRO numerous times. They are always very professional and thorough in their work and documentation. SERVPRO provides us with readings, photos, and job notes upon completion of the work which we are able to use if we decide that we need to file a claim. They offer an unparalleled level of service. 

I encountered a flood due to washing machine hose, I must admit I was very overwhelmed with this being my first water damage. I called SERVPRO and instantly felt at ease, John was very knowledgeable and sympathetic to my needs. His response time was unbeatable, there was a crew at my home within 2 hours. The crew was professional, trustworthy and knowledgeable. They worked very hard, they were courteous, clean and timely, they also kept me informed from the beginning to the end of the process.

I came home to a leak in my bathroom that had saturated the ceiling,walls and floor and created a real mess. I called SERVPRO who arrived extremely quickly and ready to help. They assessed the situation and walked me through the entire process from the initial clean up and treatment to how they would work directly with my insurance company to handle billing. There team worked efficiently and were professional and courteous the entire time. I highly recommend using them.

The crew and office were wonderful. Everyone was very helpful and exceedingly polite. SERVPRO's tag line is "Like it never even happened." and they truly made it that way.