About Us
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SERVPRO of Salem / Peabody / Marblehead
About Us
Our History
SERVPRO has been serving customers on the North Shore since 1998. We have worked with tens of thousands of people through difficult times, including fires and floods, providing quality service and support with the goal of helping our customers return to their homes as quickly as possible.
Customers come to us because they know they can rely on our high standards and excellent service to take care of their homes, businesses, and apartments, whether in times of tragedy or for smaller challenges such as mold remediation or deep cleaning.
Committed To Our Community
At SERVPRO, we are dedicated to supporting our community with the goal of making a meaningful and positive difference. Whether it's helping you through a disaster at home or serving our community in a volunteer capacity, we strive to make a meaningful impact.
SERVPRO hosts the annual Red Cross Blood Drive at our office in Salem, MA, drawing hundreds of people to give blood, which has helped meet the critical nationwide blood shortage.
As members of the Peabody and Salem Chambers of Commerce, we help promote local businesses and volunteer our time to support local charities. Our employees also participate in the Alzheimer’s Walk to raise money for research and increase awareness of the disease.
Our Team
Our team at SERVPRO is committed to delivering our customers the most experienced and knowledgeable professionals. We strive to deliver exceptional results with outstanding service. When you face an emergency, we consider it our emergency as well. We strive to have only the most qualified professionals on staff to take care of you.
Our trained professionals have received rigorous OSHA safety training as well as IICRC certification for water, fire and mold. Each team member invests many hours in required classroom training as well as onsite training and testing. We hold ourselves to the highest standards of accountability at SERVPRO, ensuring that each member has the knowledge and experience to care for your home and belongings and return it to a healthy, clean environment.
The SERVPRO Difference
Our motto is “Like it never even happened.” We offer the highest standard of professionalism in the restoration, cleanup, and mitigation of your home or business, and we have established a reputation as the premier water, fire, and mold remediation service on the North Shore of Massachusetts.
We utilize the most advanced products and equipment in the industry, ensuring that our professionals possess the highest qualifications and experience. Whether your problem is big or small, you can trust the professionals at SERVPRO to respond quickly and professionally, solving your issue and getting you back to your home or office as soon as possible.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- HST - Health and safety Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- SSI - Substrate Subfloor Introduction
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- OCT - Odor Control Technician
Payment Info
The following cards are accepted:Affiliations
- NADCA
What our
customers are saying
My experience with SERVPRO of Salem/Peabody/Marblehead was excellent. The team was responsive, professional, clean and courteous. They were careful moving my belongings and swept up their mess. They even billed my insurance company directly. I would not hesitate to use them again or refer them to others.
Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!
A huge thank you to Doug and the boys. Did an amazing job. Professional and quick..... Can't say enough good things about them. BARBRA c. Peabody, MA
Very professional, knowledgeable and easy to talk with.
A+, professional and prompt. Absolutely fantastic finish! Thanks!
We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!
Excellent job completed by SERVPRO! I could not be happier with the results. They were responsive, professional, on time and did an extremely good job from start to finish. Joe was super responsive to my first inquiry and provided recommendations and quote very quickly. Crew Chief John and Technician Jack left my basement cleaner than I could have ever imagined and smelling great!
I want to thank Joseph for being very professional during our phone call. Also great work done by Johnny and Bobby I’d recommend them 10/10.
SERVPRO of Salem/Peabody/Marblehead is awesome! they take care of disasters quickly and efficiently!!!! Very nice people.
My experience with SERVPRO of Salem/Peabody/Marblehead was excellent. The team was responsive, professional, clean and courteous. They were careful moving my belongings and swept up their mess. They even billed my insurance company directly. I would not hesitate to use them again or refer them to others.
Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!
A huge thank you to Doug and the boys. Did an amazing job. Professional and quick..... Can't say enough good things about them. BARBRA c. Peabody, MA
Very professional, knowledgeable and easy to talk with.
A+, professional and prompt. Absolutely fantastic finish! Thanks!
We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!
Excellent job completed by SERVPRO! I could not be happier with the results. They were responsive, professional, on time and did an extremely good job from start to finish. Joe was super responsive to my first inquiry and provided recommendations and quote very quickly. Crew Chief John and Technician Jack left my basement cleaner than I could have ever imagined and smelling great!
I want to thank Joseph for being very professional during our phone call. Also great work done by Johnny and Bobby I’d recommend them 10/10.
SERVPRO of Salem/Peabody/Marblehead is awesome! they take care of disasters quickly and efficiently!!!! Very nice people.