Owner of SERVPRO of Salem / Peabody / Marblehead
Owner of SERVPRO of Salem / Peabody / Marblehead

Meet Our Team

All it takes is one call to SERVPRO of Salem / Peabody / Marblehead. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Salem / Peabody / Marblehead
Our Google Reviews
(978) 744-4545
4.7
(105 reviews)
Meet our Team. Here to Help 24/7
  • Jonathan (Jon) Fox, team member at SERVPRO of Salem / Peabody / Marblehead

    Jonathan (Jon) Fox

    Jon Fox serves as the Owner of SERVPRO Team JRF, where he combines over three decades of experience with a passion for helping others. He is committed to strengthening business operations, developing strong customer relationships, and empowering his team to provide trusted cleanup and restoration services when they matter most. Jon takes pride in supporting the communities he serves, ensuring every customer feels cared for throughout the recovery process.

  • Joseph Turnbull, team member at SERVPRO of Salem / Peabody / Marblehead

    Joseph Turnbull

    Joseph is the General Manager for SERVPRO Team JRF, leading operations across Massachusetts and New Hampshire. With more than 13 years of experience in the restoration industry, he brings deep technical knowledge and a strong background in business leadership. He holds multiple IICRC certifications as well as a bachelor’s degree in Business Administration. Joseph is known as an innovator in the field, continuously driving improvements in processes, service quality, and customer experience.

    In his free time, Joseph can be found spending time with his family, flying airplanes, hiking and traveling.

  • Cristina Bouzane, team member at SERVPRO of Salem / Peabody / Marblehead

    Cristina Bouzane

    As Office Manager, Cristina supports the organization’s day-to-day operations and long-term success through effective communication, streamlined systems, and process improvement. She works closely with leadership to manage administrative functions, financial tracking, and cross-department collaboration, helping create an organized and proactive office environment.

    Beyond the office, Cristina enjoys creative projects like floral arranging and discovering local history around Salem.

  • Kathryn S., team member at SERVPRO of Salem / Peabody / Marblehead

    Kathryn S.

    Katie serves as our Accounts Payable for both MA & NH. With more than 20 years of bookkeeping and administrative experience, she plays a key role in ensuring accurate and timely payment processing and maintaining strong vendor relationships.

    When she’s not in the office, Katie loves being with her husband, Brian, and their two girls, Abigail and Evelyn-- whether they’re out exploring or enjoying time at home together.

What our
customers are saying

Jeremy & Benji were the best! They explained every part of the demo process while being professional, kind and efficient. They both made a stressful situation more tolerable. Well done gentlemen!

Joei Ferrigno

Great customer service from Art and Gabe. Very professional and knowledgeable. They explained everything and answered all my questions.

Adrian Aleckna

Servpro representatives were timely in all the responses for quotes, options, and project timing. The crews (painting, roofing, and carpentry) were respectful, responsible and knowledgeable. The supervisors were responsive to all questions and offered best options. Their planning was thorough and coordinated which led to the successful upgrades of our garage. Thank you ServPro

PLK Night

Shoutout to Zack Aaron and the entire team at SERVPRO of Salem/Peabody/Marblehead for their outstanding dedication to client care. They consistently prioritize their clients' needs and go above and beyond to assist throughout the insurance process. Grateful I could connect with Zack to help a mutual client. Thanks again!

Roxanne Stehr

Servpro is the best for cleaning up & restoring your flooded or damaged home. Benji & Gage worked late into the night & setup a bunch of machines to dry out my lower level after a main drain break & backup. When they came back again they also checked everything & disinfected, leaving the dehumidifiers to continue taking the moisture out of the air! So courteous & polite, they definitely deserve a raise (or at least a nice bonus,!) & if you’re unfortunate to need them, you should at least have relief & feel lucky that they’ll do the best job possible to help you get your home (or business?) safe, sanitary, & back in good standing! Thanks for all the hard work & dedication to making my house safe for my family, including small pets once again!

Holly Mellace

ServPRO has been amazing to work with. Firstly, they came out super fast 0-day service and got started with my water damage cleanup. Shout out to Gage and Billy for their great work especially late into the night and early morning. They completed the entire drying setup in my basement, 1st and 2nd floors to get the water damage dried up fast.

David Bardwell

Servpro Salem was awesome!

Kourtney Griffen

Servpros team was efficient and super friendly definitely recommend them!!!! A+++ service!

Gabriela Orellana

Servpro did a great job restoring our home after water damage. The team was fast, professional, and kept us informed every step of the way. Highly recommend their services!

Lexy Hansen

About Us

Our History

SERVPRO has been serving customers on the North Shore since 1998. We have worked with tens of thousands of people through difficult times, including fires and floods, providing quality service and support with the goal of helping our customers return to their homes as quickly as possible.

Customers come to us because they know they can rely on our high standards and excellent service to take care of their homes, businesses, and apartments, whether in times of tragedy or for smaller challenges such as mold remediation or deep cleaning.

Committed To Our Community

At SERVPRO, we are dedicated to supporting our community with the goal of making a meaningful and positive difference. Whether it's helping you through a disaster at home or serving our community in a volunteer capacity, we strive to make a meaningful impact.

SERVPRO hosts the annual Red Cross Blood Drive at our office in Salem, MA, drawing hundreds of people to give blood, which has helped meet the critical nationwide blood shortage.

As members of the Peabody and Salem Chambers of Commerce, we help promote local businesses and volunteer our time to support local charities. Our employees also participate in the Alzheimer’s Walk to raise money for research and increase awareness of the disease.

Our Team

Our team at SERVPRO is committed to delivering our customers the most experienced and knowledgeable professionals. We strive to deliver exceptional results with outstanding service. When you face an emergency, we consider it our emergency as well. We strive to have only the most qualified professionals on staff to take care of you.

Our trained professionals have received rigorous OSHA safety training as well as IICRC certification for water, fire and mold. Each team member invests many hours in required classroom training as well as onsite training and testing. We hold ourselves to the highest standards of accountability at SERVPRO, ensuring that each member has the knowledge and experience to care for your home and belongings and return it to a healthy, clean environment.

The SERVPRO Difference

Our motto is “Like it never even happened.” We offer the highest standard of professionalism in the restoration, cleanup, and mitigation of your home or business, and we have established a reputation as the premier water, fire, and mold remediation service on the North Shore of Massachusetts.

We utilize the most advanced products and equipment in the industry, ensuring that our professionals possess the highest qualifications and experience. Whether your problem is big or small, you can trust the professionals at SERVPRO to respond quickly and professionally, solving your issue and getting you back to your home or office as soon as possible.

Owner of SERVPRO of Salem / Peabody / Marblehead

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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