SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Salem / Peabody / Marblehead

Our Google Reviews
(978) 744-4545
4.7
(102 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Do You Need Biohazard Cleaning? 

In many situations, hazmat companies and biohazard cleaning teams have a specific role in restoring homes and businesses after substantial damages and threatening situations. From post-trauma cleaning to removing hoarded materials and disinfecting the property, these jobs come with a commitment to safety. Personal protective equipment can often help our restorers to stay safe with:  

  • Gloves
  • Coveralls
  • Eye protection
  • Respirators

What Does Biohazard Remediation Consist Of? 

Every job for cleaning and disinfecting companies like ours differs, making the roster's versatility and our restorers' experience critical to the result. Biohazards represent a vast list of possible contaminants and threatening scenarios, encouraging our technicians to have continual training and coursework to meet the demand. We can provide solutions for:

  • sewage cleanup 
  • crime scene cleanup
  • hazmat companies
  • hoarder cleaners
  • rodent clean up services 
  • biohazard cleaning company
  • biohazard remediation
  • disinfecting companies

Sewage Cleanup in Damaged Homes 

When sewage backs up into your home, this situation can get out of control quickly. Given the volume of wastewater involved, this liquid can spread to neighboring rooms and expose contents and structural elements to contaminated water and solids. We fixate on extraction, controlled demolition, and thorough disinfection after these threatening events. 

Are Hazmat Companies Needed for Crime Scene Cleanup?

Between chemicals used in investigative work to bio-threats from bodily fluids and the organic matter left after crime scenes and traumas, careful cleaning is vital. Thorough restoration in this niche helps families to move on from traumatic experiences. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My experience with SERVPRO of Salem/Peabody/Marblehead was excellent. The team was responsive, professional, clean and courteous. They were careful moving my belongings and swept up their mess. They even billed my insurance company directly. I would not hesitate to use them again or refer them to others.

Gail
Marblehead

Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!

CM
Salem

A huge thank you to Doug and the boys. Did an amazing job. Professional and quick..... Can't say enough good things about them. BARBRA c. Peabody, MA

BARBRA c
PEABODY

Very professional, knowledgeable and easy to talk with.

David G.
BEVERLY

A+, professional and prompt. Absolutely fantastic finish! Thanks!

Donald H.
GLOUCESTER

We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!

Lori
Peabody

Excellent job completed by SERVPRO! I could not be happier with the results. They were responsive, professional, on time and did an extremely good job from start to finish. Joe was super responsive to my first inquiry and provided recommendations and quote very quickly. Crew Chief John and Technician Jack left my basement cleaner than I could have ever imagined and smelling great!

Maureen
SALEM

I want to thank Joseph for being very professional during our phone call. Also great work done by Johnny and Bobby I’d recommend them 10/10.

Cirilo
Peabody

SERVPRO of Salem/Peabody/Marblehead is awesome! they take care of disasters quickly and efficiently!!!! Very nice people.

Michael
Swampscott

My experience with SERVPRO of Salem/Peabody/Marblehead was excellent. The team was responsive, professional, clean and courteous. They were careful moving my belongings and swept up their mess. They even billed my insurance company directly. I would not hesitate to use them again or refer them to others.

Gail
Marblehead

Well, no one likes a water damage, but once you've gotten over the shock of the chaos it creates, your going to want to call SERVPRO. Why? These guys are very knowledgeable, confident and experienced in mitigation of water and mold remediation and customer service. They showed up within hours of my initial call and started cleaning and treating the affected areas and set our expectations on next steps in the process. They did daily inspections on how the area was drying out until that part was over. They were back the following week to demo the drywall that got wet, then applied a steam cleaning to the entire area with this special machine to eliminate any trace of anything to prep the rebuild project. In fact, all the equipment they used was current/new technology, to do the job right. They didn't have to do it, but they put up plastic on all doors so that no dust would affect other areas of the house. We have 3 children, so my wife and I appreciated their concern for any dust in he living areas. I won't use their names, but all these guys became part of the family while they were here and made the best of a "crappy" situation! You guys are the best, thanks again for delivering 110% we appreciate you! May God bless you all!

CM
Salem

A huge thank you to Doug and the boys. Did an amazing job. Professional and quick..... Can't say enough good things about them. BARBRA c. Peabody, MA

BARBRA c
PEABODY

Very professional, knowledgeable and easy to talk with.

David G.
BEVERLY

A+, professional and prompt. Absolutely fantastic finish! Thanks!

Donald H.
GLOUCESTER

We recently had a fireplace issue and soot blew all over our house. We contacted SERVPRO of Salem/Peabody/Marblehead to help us clean up the mess. The SERVPRO team was amazing! The entire team was reactive, professional, empathetic and organized. From the first phone call with Jen, to the detail and organization of the manager, Joseph to the onsite coordination lead by Jackie, the experience couldn't have been more positive. My sincere thanks to the entire team for making my home livable again!! You can't go wrong with this team!

Lori
Peabody

Excellent job completed by SERVPRO! I could not be happier with the results. They were responsive, professional, on time and did an extremely good job from start to finish. Joe was super responsive to my first inquiry and provided recommendations and quote very quickly. Crew Chief John and Technician Jack left my basement cleaner than I could have ever imagined and smelling great!

Maureen
SALEM

I want to thank Joseph for being very professional during our phone call. Also great work done by Johnny and Bobby I’d recommend them 10/10.

Cirilo
Peabody

SERVPRO of Salem/Peabody/Marblehead is awesome! they take care of disasters quickly and efficiently!!!! Very nice people.

Michael
Swampscott

About Us

Our History

SERVPRO has been serving customers on the North Shore since 1998. We have worked with tens of thousands of people through difficult times, including fires and floods, providing quality service and support with the goal of helping our customers return to their homes as quickly as possible.

Customers come to us because they know they can rely on our high standards and excellent service to take care of their homes, businesses, and apartments, whether in times of tragedy or for smaller challenges such as mold remediation or deep cleaning.

Committed To Our Community

At SERVPRO, we are dedicated to supporting our community with the goal of making a meaningful and positive difference. Whether it's helping you through a disaster at home or serving our community in a volunteer capacity, we strive to make a meaningful impact.

SERVPRO hosts the annual Red Cross Blood Drive at our office in Salem, MA, drawing hundreds of people to give blood, which has helped meet the critical nationwide blood shortage.

As members of the Peabody and Salem Chambers of Commerce, we help promote local businesses and volunteer our time to support local charities. Our employees also participate in the Alzheimer’s Walk to raise money for research and increase awareness of the disease.

Our Team

Our team at SERVPRO is committed to delivering our customers the most experienced and knowledgeable professionals. We strive to deliver exceptional results with outstanding service. When you face an emergency, we consider it our emergency as well. We strive to have only the most qualified professionals on staff to take care of you.

Our trained professionals have received rigorous OSHA safety training as well as IICRC certification for water, fire and mold. Each team member invests many hours in required classroom training as well as onsite training and testing. We hold ourselves to the highest standards of accountability at SERVPRO, ensuring that each member has the knowledge and experience to care for your home and belongings and return it to a healthy, clean environment.

The SERVPRO Difference

Our motto is “Like it never even happened.” We offer the highest standard of professionalism in the restoration, cleanup, and mitigation of your home or business, and we have established a reputation as the premier water, fire, and mold remediation service on the North Shore of Massachusetts.

We utilize the most advanced products and equipment in the industry, ensuring that our professionals possess the highest qualifications and experience. Whether your problem is big or small, you can trust the professionals at SERVPRO to respond quickly and professionally, solving your issue and getting you back to your home or office as soon as possible.

Owner of SERVPRO of Salem / Peabody / Marblehead

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.