Emergency Water Extraction & Structural Drying Services

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SERVPRO of Salem / Peabody / Marblehead
Our Google Reviews
(978) 744-4545
4.7
(105 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
105 Reviews
4.7
Leave Us A Review
Joei Ferrigno
7 months ago

Jeremy & Benji were the best! They explained every part of the demo process while being professional, kind and efficient. They both made a stressful situation more tolerable. Well done gentlemen!

Adrian Aleckna
7 months ago

Great customer service from Art and Gabe. Very professional and knowledgeable. They explained everything and answered all my questions.

PLK Night
9 months ago

Servpro representatives were timely in all the responses for quotes, options, and project timing. The crews (painting, roofing, and carpentry) were respectful, responsible and knowledgeable. The supervisors were responsive to all questions and offered best options. Their planning was thorough and coordinated which led to the successful upgrades of our garage. Thank you ServPro

Roxanne Stehr
over 1 year ago

Shoutout to Zack Aaron and the entire team at SERVPRO of Salem/Peabody/Marblehead for their outstanding dedication to client care. They consistently prioritize their clients' needs and go above and beyond to assist throughout the insurance process. Grateful I could connect with Zack to help a mutual client. Thanks again!

Holly Mellace
over 1 year ago

Servpro is the best for cleaning up & restoring your flooded or damaged home. Benji & Gage worked late into the night & setup a bunch of machines to dry out my lower level after a main drain break & backup. When they came back again they also checked everything & disinfected, leaving the dehumidifiers to continue taking the moisture out of the air! So courteous & polite, they definitely deserve a raise (or at least a nice bonus,!) & if you’re unfortunate to need them, you should at least have relief & feel lucky that they’ll do the best job possible to help you get your home (or business?) safe, sanitary, & back in good standing! Thanks for all the hard work & dedication to making my house safe for my family, including small pets once again!

David Bardwell
over 1 year ago

ServPRO has been amazing to work with. Firstly, they came out super fast 0-day service and got started with my water damage cleanup. Shout out to Gage and Billy for their great work especially late into the night and early morning. They completed the entire drying setup in my basement, 1st and 2nd floors to get the water damage dried up fast.

Kourtney Griffen
over 1 year ago

Servpro Salem was awesome!

Gabriela Orellana
over 1 year ago

Servpros team was efficient and super friendly definitely recommend them!!!! A+++ service!

Lexy Hansen
over 1 year ago

Servpro did a great job restoring our home after water damage. The team was fast, professional, and kept us informed every step of the way. Highly recommend their services!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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