SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hampshire County

Our Google Reviews
(413) 324-1300
4.8
(154 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!



Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me.  It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace.  Small blips were graciously responded to, and the results are most satisfying.  May the rest of your summer be prosperous and cool.   My deepest gratitude.

Inga L.
Longmeadow

I was very happy with the (Duct Cleaning) job.

Valerie K.
Hadley

Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.

Bart A.
Northampton

It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.

Bill R.
Northampton

Without your help the storm damage would have driven us out of our home for good. Thanks again.

Martin D.
Northampton

I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease. 

Hector J
Northampton

My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks. 

Gilbert C
Northampton

I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust. 

Petros R
Northampton

When I recently called Megan about my property, I was very distraught and felt helpless.  A tenant had just move out and left my house in such disarray that I did not think it would ever be saved.  She kept animals in my house....dogs, cats, rabbits as if it were a barn.  She allowed the animals to urinate and defecate on the floors and never cleaned up after them.  The woodwork throughout the house was clawed and doors destroyed.  The dogs actually went through the bathroom door leaving a large hole.  What a nightmare.

Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!

I could not believe my eyes when I walked into the house yesterday.  Clean and smelling great!  That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough.  SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business.  I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call!  They get the  job done correctly!  

Thanks again SERVPRO! 

Cynthia L.
Ware

Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!



Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me.  It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace.  Small blips were graciously responded to, and the results are most satisfying.  May the rest of your summer be prosperous and cool.   My deepest gratitude.

Inga L.
Longmeadow

I was very happy with the (Duct Cleaning) job.

Valerie K.
Hadley

Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.

Bart A.
Northampton

It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.

Bill R.
Northampton

Without your help the storm damage would have driven us out of our home for good. Thanks again.

Martin D.
Northampton

I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease. 

Hector J
Northampton

My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks. 

Gilbert C
Northampton

I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust. 

Petros R
Northampton

When I recently called Megan about my property, I was very distraught and felt helpless.  A tenant had just move out and left my house in such disarray that I did not think it would ever be saved.  She kept animals in my house....dogs, cats, rabbits as if it were a barn.  She allowed the animals to urinate and defecate on the floors and never cleaned up after them.  The woodwork throughout the house was clawed and doors destroyed.  The dogs actually went through the bathroom door leaving a large hole.  What a nightmare.

Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!

I could not believe my eyes when I walked into the house yesterday.  Clean and smelling great!  That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough.  SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business.  I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call!  They get the  job done correctly!  

Thanks again SERVPRO! 

Cynthia L.
Ware

About Us

At SERVPRO, we’re more than just restoration experts—we’re your neighbors. Based right here in Hampshire County, we’ve proudly served Northampton and the surrounding Western Massachusetts communities for over 23 years. From Hadley to Amherst and beyond, we’re the ones folks call when disaster strikes and peace of mind is hard to come by.

Rooted in the Community, Powered by Experience

Our team is a unique blend of seasoned professionals and rising talent. With over 25 years of hands-on experience from our owner, and several team members who’ve been with us for 10 to 20 years, we bring both stability and fresh perspective to every job. Most of our field technicians hold IICRC Water Damage Restoration (WRT) certifications—translation: we know our stuff when it comes to water, fire, mold, and storm cleanup. Even our Office Manager has earned a water certification, because we believe everyone should understand what our customers are going through.

Local Pride Runs Deep

We don’t just work here—we live here, too. That’s why we support the Jimmy Fund, Relay for Life, Alzheimer’s research, and local youth sports. You’ll also find us actively involved with the Quaboag Valley Chamber of Commerce and the Better Business Bureau of Western and Central Mass. And yes, we cheer on the Springfield Thunderbirds like any true local would.

From Farmland to Floods—We’ve Seen It All

Whether it’s flooding in a multi-story building in Wilbraham or groundwater in a Hadley basement, we’ve got the people and gear to handle it. Think 130+ air movers, 50 dehumidifiers, specialty drying equipment, and portable heating units ready to roll.

We recently moved into a historic Belchertown mill with plans to revitalize it into a community hub for local trades, because restoration is about more than buildings. It’s about building back better, together.

Let’s Rebuild What Matters

No matter what you’re facing—leaks, fire damage, or the aftermath of a wild New England storm—SERVPRO is ready. Reach out today and let’s talk about how we can help restore your home, your business, and your peace of mind.

Kevin Fall
Kevin Fall
Owner of SERVPRO of Hampshire County

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.