Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Hampshire County
Service Areas
Need Water Removal or Flood Cleanup?
Water Damage Restoration in Northampton, MA
Water damage waits for no one. Whether it's a basement flood in Hadley, a burst pipe in downtown Northampton, or a leak creeping behind your kitchen cabinets, SERVPRO is ready to jump in—boots on, gear loaded.
From Quick Leaks to Full-Scale Floods
We’ve handled everything from minor groundwater intrusion to a massive, multi-level commercial water loss in Wilbraham. Our team comes prepared with more than 130 industrial air movers, over 50 commercial-grade dehumidifiers, specialty desiccant systems, heaters, and pumps—you name it. That’s not just overkill; it’s how we dry your space right the first time.
Certified to Tackle the Tough Stuff
Most of our techs are IICRC WRT certified (that’s Water Damage Restoration Technician, for us regular folks). A few even have advanced structural drying training. Translation: We know how to read moisture like a weather report and act fast before damage spreads.
Part of the Community We Serve
We’re not just working here—we live here, shop here, cheer on the Thunderbirds, and support causes like the Jimmy Fund and Relay for Life. Our roots in Hampshire County run deep, and this is evident in every job we undertake.
Facing unexpected water damage in Northampton? Let SERVPRO handle the heavy lifting—so you can get back to dry floors and peace of mind.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Hampshire County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
On time, professional, courteous and thorough. Not a complaint to be had.
Everyone I have met through SERVPRO has been tremendously personable and professional--which has been a great comfort during the aftermath of the flooding of my basement, an otherwise completely unpleasant situation. Thank you for your efforts! Maia
Without your help the storm damage would have driven us out of our home for good. Thanks again.
Recommendations from your technicians prevented major storm damage in our home. Glad to have your team available to help.
A little change to the grading in our yard and the installation of a sump pump just incase. We’re prepared for storms this year thanks to SERVPRO.
I have a cousin who owns a franchise in another state, I got your name from a competitor and the insurance company. Many thanks for your service, you staff was courteous and efficient!
I would recommend you to my friends, family and colleagues.
Words cannot express for what I want to say about you and your crew. You let me know what you were doing and answered all of my questions and let me know what was going on. Lorenzo and your crew did a GREAT JOB. I cannot thank you enough for what you did in my home. You are the BEST!
Thank you to the two receptionists for calling me and letting me know when and the time you were coming to my home. I would recommend you and your crew any time. Not only are you all awesome, but YOU ALL ROCK
Thanks Again.
Hot Water Heater discharged flooding basement. I was very pleased with all the SERVPRO of Hampshire County team members. They all were professional and took the time to explain things. Thank you
Great, prompt service.
On time, professional, courteous and thorough. Not a complaint to be had.
Everyone I have met through SERVPRO has been tremendously personable and professional--which has been a great comfort during the aftermath of the flooding of my basement, an otherwise completely unpleasant situation. Thank you for your efforts! Maia
Without your help the storm damage would have driven us out of our home for good. Thanks again.
Recommendations from your technicians prevented major storm damage in our home. Glad to have your team available to help.
A little change to the grading in our yard and the installation of a sump pump just incase. We’re prepared for storms this year thanks to SERVPRO.
I have a cousin who owns a franchise in another state, I got your name from a competitor and the insurance company. Many thanks for your service, you staff was courteous and efficient!
I would recommend you to my friends, family and colleagues.
Words cannot express for what I want to say about you and your crew. You let me know what you were doing and answered all of my questions and let me know what was going on. Lorenzo and your crew did a GREAT JOB. I cannot thank you enough for what you did in my home. You are the BEST!
Thank you to the two receptionists for calling me and letting me know when and the time you were coming to my home. I would recommend you and your crew any time. Not only are you all awesome, but YOU ALL ROCK
Thanks Again.
Hot Water Heater discharged flooding basement. I was very pleased with all the SERVPRO of Hampshire County team members. They all were professional and took the time to explain things. Thank you
Great, prompt service.
About Us
At SERVPRO, we’re more than just restoration experts—we’re your neighbors. Based right here in Hampshire County, we’ve proudly served Northampton and the surrounding Western Massachusetts communities for over 23 years. From Hadley to Amherst and beyond, we’re the ones folks call when disaster strikes and peace of mind is hard to come by.
Rooted in the Community, Powered by Experience
Our team is a unique blend of seasoned professionals and rising talent. With over 25 years of hands-on experience from our owner, and several team members who’ve been with us for 10 to 20 years, we bring both stability and fresh perspective to every job. Most of our field technicians hold IICRC Water Damage Restoration (WRT) certifications—translation: we know our stuff when it comes to water, fire, mold, and storm cleanup. Even our Office Manager has earned a water certification, because we believe everyone should understand what our customers are going through.
Local Pride Runs Deep
We don’t just work here—we live here, too. That’s why we support the Jimmy Fund, Relay for Life, Alzheimer’s research, and local youth sports. You’ll also find us actively involved with the Quaboag Valley Chamber of Commerce and the Better Business Bureau of Western and Central Mass. And yes, we cheer on the Springfield Thunderbirds like any true local would.
From Farmland to Floods—We’ve Seen It All
Whether it’s flooding in a multi-story building in Wilbraham or groundwater in a Hadley basement, we’ve got the people and gear to handle it. Think 130+ air movers, 50 dehumidifiers, specialty drying equipment, and portable heating units ready to roll.
We recently moved into a historic Belchertown mill with plans to revitalize it into a community hub for local trades, because restoration is about more than buildings. It’s about building back better, together.
Let’s Rebuild What Matters
No matter what you’re facing—leaks, fire damage, or the aftermath of a wild New England storm—SERVPRO is ready. Reach out today and let’s talk about how we can help restore your home, your business, and your peace of mind.
