About Us
Here to Help® 24/7
SERVPRO of Hampshire County
About Us
At SERVPRO, we’re more than just restoration experts—we’re your neighbors. Based right here in Hampshire County, we’ve proudly served Northampton and the surrounding Western Massachusetts communities for over 23 years. From Hadley to Amherst and beyond, we’re the ones folks call when disaster strikes and peace of mind is hard to come by.
Rooted in the Community, Powered by Experience
Our team is a unique blend of seasoned professionals and rising talent. With over 25 years of hands-on experience from our owner, and several team members who’ve been with us for 10 to 20 years, we bring both stability and fresh perspective to every job. Most of our field technicians hold IICRC Water Damage Restoration (WRT) certifications—translation: we know our stuff when it comes to water, fire, mold, and storm cleanup. Even our Office Manager has earned a water certification, because we believe everyone should understand what our customers are going through.
Local Pride Runs Deep
We don’t just work here—we live here, too. That’s why we support the Jimmy Fund, Relay for Life, Alzheimer’s research, and local youth sports. You’ll also find us actively involved with the Quaboag Valley Chamber of Commerce and the Better Business Bureau of Western and Central Mass. And yes, we cheer on the Springfield Thunderbirds like any true local would.
From Farmland to Floods—We’ve Seen It All
Whether it’s flooding in a multi-story building in Wilbraham or groundwater in a Hadley basement, we’ve got the people and gear to handle it. Think 130+ air movers, 50 dehumidifiers, specialty drying equipment, and portable heating units ready to roll.
We recently moved into a historic Belchertown mill with plans to revitalize it into a community hub for local trades, because restoration is about more than buildings. It’s about building back better, together.
Let’s Rebuild What Matters
No matter what you’re facing—leaks, fire damage, or the aftermath of a wild New England storm—SERVPRO is ready. Reach out today and let’s talk about how we can help restore your home, your business, and your peace of mind.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
Licenses
- General Contractor License: MA CS-107843
- Residential: MA HIC 180066
Payment Info
The following cards are accepted:Affiliations
- Better Business Bureau
- Quaboag Valley Chamber of Commerce
What our
customers are saying
Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!
Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me. It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace. Small blips were graciously responded to, and the results are most satisfying. May the rest of your summer be prosperous and cool. My deepest gratitude.
I was very happy with the (Duct Cleaning) job.
Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.
It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.
Without your help the storm damage would have driven us out of our home for good. Thanks again.
I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease.
My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks.
I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust.
When I recently called Megan about my property, I was very distraught and felt helpless. A tenant had just move out and left my house in such disarray that I did not think it would ever be saved. She kept animals in my house....dogs, cats, rabbits as if it were a barn. She allowed the animals to urinate and defecate on the floors and never cleaned up after them. The woodwork throughout the house was clawed and doors destroyed. The dogs actually went through the bathroom door leaving a large hole. What a nightmare.
Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!
I could not believe my eyes when I walked into the house yesterday. Clean and smelling great! That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough. SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business. I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call! They get the job done correctly!
Thanks again SERVPRO!
Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!
Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me. It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace. Small blips were graciously responded to, and the results are most satisfying. May the rest of your summer be prosperous and cool. My deepest gratitude.
I was very happy with the (Duct Cleaning) job.
Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.
It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.
Without your help the storm damage would have driven us out of our home for good. Thanks again.
I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease.
My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks.
I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust.
When I recently called Megan about my property, I was very distraught and felt helpless. A tenant had just move out and left my house in such disarray that I did not think it would ever be saved. She kept animals in my house....dogs, cats, rabbits as if it were a barn. She allowed the animals to urinate and defecate on the floors and never cleaned up after them. The woodwork throughout the house was clawed and doors destroyed. The dogs actually went through the bathroom door leaving a large hole. What a nightmare.
Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!
I could not believe my eyes when I walked into the house yesterday. Clean and smelling great! That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough. SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business. I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call! They get the job done correctly!
Thanks again SERVPRO!