
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Winter Park
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
In order to help reduce the spread of the Coronavirus (COVID-19), SERVPRO of Winter Park is now committed to offering sanitization services for residential and commercial clients. As part of their cleaning, sanitizing and disinfecting, our team can clean a variety of surfaces with special attention paid to frequently touched surfaces, such as doorknobs, light switches, keyboards, desks, etc. They will use industry-standard protocols while tending to your property; non-porous surfaces will be cleaned and disinfected, porous surfaces will be cleaned. Contact us today for Coronavirus sanitization services or questions in regards to pricing and scope of work.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
SERVPRO Winter Park saved a $500,000+ sale of a house when a pipe leak in a wall needed to be fixed ASAP before closing - SERVPRO was amazing, fast, and clean! They are the only emergency company I would recommend, trust, and call first!
Elias, Matt, Magaly and Mariana, and the entire SERVPRO team were absolutely wonderful to work with! We had two different major plumbing leaks in the span of about a week that caused water damage in a bedroom and bathroom. They made the whole process easy and we are so thankful for the work they did! Thank you!
We contacted SERVPRO for water mitigation services after water poured from our air vents as a result of flooding in the condo unit above ours and the service was phenomenal. Rey, Mariana, Kelvi, and Smith made sure that every area in our condo was dried promptly, talked to our insurance adjuster to make sure everyone was on the same page, and came back less than a week after to repair our drywall. They are friendly, professional, and cost effective. I felt like they truly cared about our home. We will definitely call SERVPRO again if we have another emergency.
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
SERVPRO Winter Park saved a $500,000+ sale of a house when a pipe leak in a wall needed to be fixed ASAP before closing - SERVPRO was amazing, fast, and clean! They are the only emergency company I would recommend, trust, and call first!
Elias, Matt, Magaly and Mariana, and the entire SERVPRO team were absolutely wonderful to work with! We had two different major plumbing leaks in the span of about a week that caused water damage in a bedroom and bathroom. They made the whole process easy and we are so thankful for the work they did! Thank you!
We contacted SERVPRO for water mitigation services after water poured from our air vents as a result of flooding in the condo unit above ours and the service was phenomenal. Rey, Mariana, Kelvi, and Smith made sure that every area in our condo was dried promptly, talked to our insurance adjuster to make sure everyone was on the same page, and came back less than a week after to repair our drywall. They are friendly, professional, and cost effective. I felt like they truly cared about our home. We will definitely call SERVPRO again if we have another emergency.
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.
About Us
Independent. Family-Owned. Community-Trusted.
Since 2011, SERVPRO of Winter Park has proudly served Central Florida as an independently owned and operated franchise. Owners Vern and Susan Boatman have built the business on family values, ensuring both customers and employees are treated with respect, honesty, and care. Every disaster is unique, and we believe in handling each one with the right balance of professionalism and compassion—restoring not just property, but peace of mind.
Comprehensive Restoration Services
We specialize in water damage restoration, fire damage restoration, and mold remediation, but our expertise doesn’t stop there. From smoke and odor removal to carpet cleaning and specialty contents storage, our team is equipped to handle both residential and commercial disasters of any size. Our large warehouse facility and fleet of emergency vehicles allow us to mobilize quickly, store customer belongings safely, and deliver efficient service with minimal downtime.
Fast, Local Response
Conveniently located just off Fairbanks Avenue in Winter Park, we respond quickly to emergencies in Winter Park, Orlando, Downtown Orlando, Thornton Park, College Park, Baldwin Park, Waterford Lakes, UCF, and surrounding neighborhoods. Most calls see our technicians on-site within an hour—day or night.
Trained and Certified Technicians
Our staff is highly trained in property damage restoration, with regular certifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and ongoing training through SERVPRO’s corporate training center. This ensures our team is always up to date with the latest industry standards and best practices. No matter the size or complexity of the job, you can trust our technicians to restore your property the right way.
24/7 Emergency Services
Disasters don’t wait, and neither do we. SERVPRO of Winter Park provides 24/7 emergency water extraction and flood cleanup services. Whether it’s a burst pipe at midnight or storm damage on a weekend, we are ready to respond immediately with the professionalism and speed that set us apart from other local companies.
Here When You Need Us
If you need more information, want to schedule a service, or simply have questions about your situation, we’re here to help. Call our office today—we’ll make it “Like it never even happened.”
