About Us
Here to Help® 24/7
SERVPRO of Winter Park
About Us
Independent. Family-Owned. Community-Trusted.
Since 2011, SERVPRO of Winter Park has proudly served Central Florida as an independently owned and operated franchise. Owners Vern and Susan Boatman have built the business on family values, ensuring both customers and employees are treated with respect, honesty, and care. Every disaster is unique, and we believe in handling each one with the right balance of professionalism and compassion—restoring not just property, but peace of mind.
Comprehensive Restoration Services
We specialize in water damage restoration, fire damage restoration, and mold remediation, but our expertise doesn’t stop there. From smoke and odor removal to carpet cleaning and specialty contents storage, our team is equipped to handle both residential and commercial disasters of any size. Our large warehouse facility and fleet of emergency vehicles allow us to mobilize quickly, store customer belongings safely, and deliver efficient service with minimal downtime.
Fast, Local Response
Conveniently located just off Fairbanks Avenue in Winter Park, we respond quickly to emergencies in Winter Park, Orlando, Downtown Orlando, Thornton Park, College Park, Baldwin Park, Waterford Lakes, UCF, and surrounding neighborhoods. Most calls see our technicians on-site within an hour—day or night.
Trained and Certified Technicians
Our staff is highly trained in property damage restoration, with regular certifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and ongoing training through SERVPRO’s corporate training center. This ensures our team is always up to date with the latest industry standards and best practices. No matter the size or complexity of the job, you can trust our technicians to restore your property the right way.
24/7 Emergency Services
Disasters don’t wait, and neither do we. SERVPRO of Winter Park provides 24/7 emergency water extraction and flood cleanup services. Whether it’s a burst pipe at midnight or storm damage on a weekend, we are ready to respond immediately with the professionalism and speed that set us apart from other local companies.
Here When You Need Us
If you need more information, want to schedule a service, or simply have questions about your situation, we’re here to help. Call our office today—we’ll make it “Like it never even happened.”
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- HST - Health and safety Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRT - Carpet Repair & Reinstallation Technician
Payment Info
The following cards are accepted:Awards
- President's Bronze for Outstanding 2014 Sales Performance
- President's Bronze for Outstanding 2013 Sales Performance
Affiliations
- Institute of Real Estate (IREM)
- Central Florida Hotel and Lodging Association (CFHLA)
- Winter Park Chamber of Commerce
- Central Florida's LGBT Chamber of Commerce (The Pride Chamber)
- Associated Builders and Contractors (ABC)
- Apartment Association of Greater Orlando (AAGO)
- American Red Cross
- Florida Healthcare Engineering Association (FHEA)
What our
customers are saying
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
SERVPRO Winter Park saved a $500,000+ sale of a house when a pipe leak in a wall needed to be fixed ASAP before closing - SERVPRO was amazing, fast, and clean! They are the only emergency company I would recommend, trust, and call first!
Elias, Matt, Magaly and Mariana, and the entire SERVPRO team were absolutely wonderful to work with! We had two different major plumbing leaks in the span of about a week that caused water damage in a bedroom and bathroom. They made the whole process easy and we are so thankful for the work they did! Thank you!
We contacted SERVPRO for water mitigation services after water poured from our air vents as a result of flooding in the condo unit above ours and the service was phenomenal. Rey, Mariana, Kelvi, and Smith made sure that every area in our condo was dried promptly, talked to our insurance adjuster to make sure everyone was on the same page, and came back less than a week after to repair our drywall. They are friendly, professional, and cost effective. I felt like they truly cared about our home. We will definitely call SERVPRO again if we have another emergency.
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
SERVPRO Winter Park saved a $500,000+ sale of a house when a pipe leak in a wall needed to be fixed ASAP before closing - SERVPRO was amazing, fast, and clean! They are the only emergency company I would recommend, trust, and call first!
Elias, Matt, Magaly and Mariana, and the entire SERVPRO team were absolutely wonderful to work with! We had two different major plumbing leaks in the span of about a week that caused water damage in a bedroom and bathroom. They made the whole process easy and we are so thankful for the work they did! Thank you!
We contacted SERVPRO for water mitigation services after water poured from our air vents as a result of flooding in the condo unit above ours and the service was phenomenal. Rey, Mariana, Kelvi, and Smith made sure that every area in our condo was dried promptly, talked to our insurance adjuster to make sure everyone was on the same page, and came back less than a week after to repair our drywall. They are friendly, professional, and cost effective. I felt like they truly cared about our home. We will definitely call SERVPRO again if we have another emergency.
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.