SERVPRO of Winter Park
Address
665 Jackson AveWinter Park,FL 32789
Service Area
Here to Help® 24/7
SERVPRO of Winter Park
About Us
For more than 15 years, SERVPRO of Winter Park has been the restoration and cleaning team that Winter Park, Maitland, Eatonville, Goldenrod, and surrounding Orange County communities call when things go wrong. Owned and operated by Susan and Vern Boatman, this is a locally rooted business built on genuine relationships, community pride, and a deep commitment to the people and places that make this area special. Susan and Vern aren't just business owners — they're neighbors, and that personal investment shows up in every job their team takes on.
Winter Park is a unique community. From the historic brick streets along Park Avenue to the sprawling lakefront homes, the busy corridors near Full Sail University, and the iconic campus of Rollins College, this area has a character and charm worth protecting. Over the past 15 years, SERVPRO of Winter Park has had the privilege of helping this community recover from some of its most stressful moments. We've responded to flooded homes after Central Florida's relentless summer storms, helped families salvage what matters most after house fires, remediated mold hidden behind walls in older Winter Park bungalows, and been on the phone at midnight when a pipe burst and a homeowner didn't know where to turn. We've also been there for local businesses when the unexpected happened — including emergency board-up and storefront stabilization after accidents left commercial properties exposed and vulnerable. When a vehicle came through the glass walls of a local dental office, SERVPRO of Winter Park was on site fast, securing the property and getting the restoration process started so the business could get back on its feet.
Our services cover water and flood damage, fire and smoke damage, mold remediation, emergency board-up and tarping, and commercial large loss events. We offer 24/7 emergency response because disasters don't follow a schedule and our customers shouldn't have to wait. Our technicians are IICRC-certified and trained continuously on the latest industry standards, bringing the full resources of the SERVPRO national brand together with the personal attention that only a locally owned franchise can provide. Whether we're helping a family through one of the hardest weeks of their lives or working alongside a commercial property manager to minimize business interruption after a major loss, we approach every job the same way — with professionalism, care, and a genuine desire to make it "Like it never even happened."
Winter Park has been good to Susan, Vern, and the entire SERVPRO of Winter Park team. Taking care of this community isn't just good business, it's personal.
Services We Provide
WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
Ernesto is absolutely amazing! He was so professional got it done in a timely manner. There was lots going on and there was a point where the work had stopped at a standstill, but he always responded and SERVPRO responded right away as I kept calling the office for the pipe burst I had in my home. They’re very kind and explained to me that they had to stop because of a storm that hit and help some other people who are in dire need like emergency situation then they came back to me and finish the job. They did a phenomenal job and Ernesto is an incredible worker very kind. I’m very grateful for SERVPRO in the work they did on my house. I’m glad they are dependable company that in the midst of managing many different situations kept the standard high and did just as they said they were going to do. I highly recommend SERVPRO of Winter Park for anyone in the Orlando area.
Very polite and kind workers- Ernesto and Matt.
Helpful and explained all. Highly recommend them. Ernesto did the cleanup and he couldn’t have been nicer.
SERVPRO Winter Park saved a $500,000+ sale of a house when a pipe leak in a wall needed to be fixed ASAP before closing - SERVPRO was amazing, fast, and clean! They are the only emergency company I would recommend, trust, and call first!
About Us
For more than 15 years, SERVPRO of Winter Park has been the restoration and cleaning team that Winter Park, Maitland, Eatonville, Goldenrod, and surrounding Orange County communities call when things go wrong. Owned and operated by Susan and Vern Boatman, this is a locally rooted business built on genuine relationships, community pride, and a deep commitment to the people and places that make this area special. Susan and Vern aren't just business owners — they're neighbors, and that personal investment shows up in every job their team takes on.
Winter Park is a unique community. From the historic brick streets along Park Avenue to the sprawling lakefront homes, the busy corridors near Full Sail University, and the iconic campus of Rollins College, this area has a character and charm worth protecting. Over the past 15 years, SERVPRO of Winter Park has had the privilege of helping this community recover from some of its most stressful moments. We've responded to flooded homes after Central Florida's relentless summer storms, helped families salvage what matters most after house fires, remediated mold hidden behind walls in older Winter Park bungalows, and been on the phone at midnight when a pipe burst and a homeowner didn't know where to turn. We've also been there for local businesses when the unexpected happened — including emergency board-up and storefront stabilization after accidents left commercial properties exposed and vulnerable. When a vehicle came through the glass walls of a local dental office, SERVPRO of Winter Park was on site fast, securing the property and getting the restoration process started so the business could get back on its feet.
Our services cover water and flood damage, fire and smoke damage, mold remediation, emergency board-up and tarping, and commercial large loss events. We offer 24/7 emergency response because disasters don't follow a schedule and our customers shouldn't have to wait. Our technicians are IICRC-certified and trained continuously on the latest industry standards, bringing the full resources of the SERVPRO national brand together with the personal attention that only a locally owned franchise can provide. Whether we're helping a family through one of the hardest weeks of their lives or working alongside a commercial property manager to minimize business interruption after a major loss, we approach every job the same way — with professionalism, care, and a genuine desire to make it "Like it never even happened."
Winter Park has been good to Susan, Vern, and the entire SERVPRO of Winter Park team. Taking care of this community isn't just good business, it's personal.
