
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Bay County
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bay County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. SERVPRO of Bay County is Here to Help with your COVID-19 concerns as well. We are highly trained cleaning specialists, and we possess the equipment, hospital grade disinfectants, PPE, and personnel to respond to proactive, presumptive, and confirmed cleaning situations. We are following all guidelines as set forth by the CDC and Local Authorities, and are ready to assist with your residential and commercial cleaning needs.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Kenny, Johnny, Dusty, and Haley (as well as all the others), did a great job in every respect! I would hire SERVPRO again.
Haley, the Project Manager at SERVPRO that served us was phenomenal. She was super responsive, explained every step of the process and was always super quick to drop everything to handle the issue. We even had a concern of whether smell would be eliminated entirely and it wasn't, but they stood behind their work 100% and came back out twice to remove the rest of the smell. Kenny was also very helpful and a nice guy to deal with. Thank you!
Excellent customer service. Very knowledgeable and friendly. Tucker did an awesome job.
I had the pleasure of having Juan and Fabian perform a 2 foot flood cut on my house. They were professional, prompt, and very polite. They left the job site very clean. I would definitely recommend them to handle flood mitigation or other services offered by SERVPRO of Bay County. Very satisfied with their work.
Jarvis did a great job helping us with cleanup from a leak and was professional and courteous and arrived quickly after our situation occurred. I had to request a very specific timeframe around work meetings for him to come back and recheck everything and I know that can be a challenging thing to do in this line of work serving a lot of customers but he made it happen right on time.
David and C did an amazing job communicating everything that needed to be done and accomplished to get our little slice of paradise opened up, dried out, and ready to open after Hurricane Helene. They were professional, respectful, and their communication with our team was second to none. Even under the circumstances, they made the servo experience a great one. We appreciate all they did here at Magnolias On The Bay!
Ryan and Fred were courteous, professional, and took care of my issue with a water leak from my washing machine hose quickly and efficiently. I highly recommend this company.
Our technicians David and C working in our place have been very courteous and careful . It’s very difficult with all of our furniture to work around . Thx to SERVPRO!
Barry Diamond was very knowledgeable & professional and very nice
About Us
About Us
Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services. Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need. We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."
Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019. With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.
Our Experience and Training
Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field. We are also a licensed general contractor, offering a full line of reconstruction services for your property. With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size. Our Certifications Include:
- Applied Structural Drying
- Commercial Drying Specialist
- Fire and Smoke Damage Restoration
- Water Damage Restoration
- Applied Microbial Remediation
Community Involvement
SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI). As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations. We take great pride in working within our community and providing the best possible experience for our customers in their time of need.
When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help. To learn more about our organization or services, please give us a call at 850-785-1077. Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.
