SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Bay County
Our Google Reviews
(850) 785-1077
4.6
(332 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bay County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.  SERVPRO of Bay County is Here to Help with your COVID-19 concerns as well.  We are highly trained cleaning specialists, and we possess the equipment, hospital grade disinfectants, PPE, and personnel to respond to proactive, presumptive, and confirmed cleaning situations.  We are following all guidelines as set forth by the CDC and Local Authorities, and are ready to assist with your residential and commercial cleaning needs.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Juan and Jesus are very helpful. They communicate the issue to us and came up with the best solution urgently to fix our issue. We had a unit that got flooded due to severe rainfall, everything was taken care asap.We truly appreciate their hard work

Brian Delmar

Juan and Jesus did such a fantastic job mitigating our water damage in kitchen.

Tonya McKey

⭐⭐⭐⭐⭐ Outstanding Water Mitigation Service — Highly Recommend SERVPRO! We arrived home from vacation to a nightmare—our living room was flooded, with water literally pouring out of the ceiling fans and light sockets. We called SERVPRO around 8 PM, and despite the late hour, they were at our home within an hour and immediately got to work. Juan and Jesus were fantastic from start to finish. They were polite, friendly, professional, and clearly knew exactly what needed to be done. They quickly removed the standing water and set up all the necessary drying and mitigation equipment to prevent further damage and help reduce the risk of mold. Throughout the entire process, communication was excellent. They explained what they were doing and why, kept us updated every step of the way, and were always quick to answer any questions we had. From the water extraction and air movers to industrial drying equipment, vent cleaning, and fogging services, everything was handled professionally and thoroughly. They also communicated directly with our insurance adjuster to make sure the necessary work was authorized so everything could move forward as quickly as possible. That took a huge amount of stress off us during an already stressful situation. What started as coming home from vacation to a flooded house turned into a much more manageable situation because of how quickly and professionally the SERVPRO team responded. Great customer service, excellent communication, fast emergency response, and quality work. A huge thank you to Juan and Jesus for taking such good care of our home. We would absolutely recommend SERVPRO to anyone needing water damage restoration or mitigation services—emergency or otherwise. ⭐⭐⭐⭐⭐

Michael Moede

Fast and good before and after ! Juan and Jesus thank you.

Kayla Lamm

Juan and Jesus were very professional. They arrived to the office quickly and did an amazing job with the clean up!!!

Kisha King

Juan and Jesus did a great job, very quick and professional through whole process.

Billy McGregor

Juan and Jesus did a great job with our needs at the office, very quick professional. Definitely will call again if the need arises

Isaac M

Did a great job and were pleasant. The two that came are Juan and Jesus. Good employees.

Paloma Keasey

I had a freak flood in my new 3-bedroom, 2-bath home and was completely overwhelmed. Cozenskii, Bryceon, and Tylor responded quickly after my call and immediately put me at ease. They explained every step of the process, answered all of my questions, and worked efficiently to get everything taken care of. Their professionalism, communication, and kindness made a stressful situation so much easier to handle. I'm incredibly grateful for their hard work and highly recommend them to anyone who needs their services!

Reagan Best

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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