Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Bay County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Bay County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Andy Preston was very helpful to me to understand procedures. Thank you for your excellent work!
Brandon N called me everyday at the end of the days work to update me on progress. It was important to me because I was on a tight schedule to get the unit ready for the rental season following a water leak. I was in another state during the work, but thanks to Brandon it was as though I was onsite as far as my understanding of the work being done. Thanks!
Brandon was awesome to work with. His knowledge and professionalism was impeccable. He assessed the situation and addressed any question the resident or myself had. He also explained in great detail of what they were doing and how the equipment worked. I highly recommend Brandon and his team for all your needs of water extraction and restoration.
Thank you to SERVPRO of Bay County. We had a leak in our bathroom that caused significant damage. From the moment we called they promptly sent a crew over to begin cleaning up. Everyone who came to the house was friendly and helpful. They always answered the phone if we had questions. No waiting for a call back. Trevor Grier our project manager was great, also a Trevor who worked at the house, and Brandon at the house, and many others all were awesome.
We had a water line break in the middle of the night and woke up to 3-4 inches of water throughout the house. We called SERVPRO and 20 mins later Trevor and Travis were at our door. They made a stressful situation so much better. They answered all our questions, explained everything to us and kept us updated during the whole process. We actually felt like we should have been doing more. We were very surprised at what those fans and dehumidifiers can do. Great bunch of guys and awesome company, we will definitely recommend SERVPRO in the future.
Eli came through promptly with knowledge and professionalism. He went above and beyond not only to restore the water damage but also to prevent further damage.
I would like to thank Jarvis for coming out late in the evening to take care of our water situation. Also, thank Eli and Travis for coming out the following day and checking the dryness of the floors and walls. They are an outstanding crew that I highly recommend!!!
Our house got flooded, and we contacted SERVPRO of Bay County to help us. Trevor, Eli, David, and C came in and worked tirelessly for 10 days straight, always starting on time every morning. They worked hard and steady EVERY DAY. Their attitude and level of courtesy they showed proved to me that they truly care about the people and families they service. By the time it was all completed, I had become friends with all of them. I honestly can't say enough good things about how they helped me through this very difficult and life changing experience.
Water heater leaked upstairs to downstairs causing extensive water damage. SERVPRO was very responsive and had a crew out the next day. Tucker did an outstanding job setting a containment area, removing all of the damaged materials, mitigating any potential for mold, and ensured all areas were dried in accordance with industry standards. He kept me updated at all times since this was not my primary residence and definitely gave me peace of mind. I definitely recommend SERVPRO of Bay County.
Andy Preston was very helpful to me to understand procedures. Thank you for your excellent work!
Brandon N called me everyday at the end of the days work to update me on progress. It was important to me because I was on a tight schedule to get the unit ready for the rental season following a water leak. I was in another state during the work, but thanks to Brandon it was as though I was onsite as far as my understanding of the work being done. Thanks!
Brandon was awesome to work with. His knowledge and professionalism was impeccable. He assessed the situation and addressed any question the resident or myself had. He also explained in great detail of what they were doing and how the equipment worked. I highly recommend Brandon and his team for all your needs of water extraction and restoration.
Thank you to SERVPRO of Bay County. We had a leak in our bathroom that caused significant damage. From the moment we called they promptly sent a crew over to begin cleaning up. Everyone who came to the house was friendly and helpful. They always answered the phone if we had questions. No waiting for a call back. Trevor Grier our project manager was great, also a Trevor who worked at the house, and Brandon at the house, and many others all were awesome.
We had a water line break in the middle of the night and woke up to 3-4 inches of water throughout the house. We called SERVPRO and 20 mins later Trevor and Travis were at our door. They made a stressful situation so much better. They answered all our questions, explained everything to us and kept us updated during the whole process. We actually felt like we should have been doing more. We were very surprised at what those fans and dehumidifiers can do. Great bunch of guys and awesome company, we will definitely recommend SERVPRO in the future.
Eli came through promptly with knowledge and professionalism. He went above and beyond not only to restore the water damage but also to prevent further damage.
I would like to thank Jarvis for coming out late in the evening to take care of our water situation. Also, thank Eli and Travis for coming out the following day and checking the dryness of the floors and walls. They are an outstanding crew that I highly recommend!!!
Our house got flooded, and we contacted SERVPRO of Bay County to help us. Trevor, Eli, David, and C came in and worked tirelessly for 10 days straight, always starting on time every morning. They worked hard and steady EVERY DAY. Their attitude and level of courtesy they showed proved to me that they truly care about the people and families they service. By the time it was all completed, I had become friends with all of them. I honestly can't say enough good things about how they helped me through this very difficult and life changing experience.
Water heater leaked upstairs to downstairs causing extensive water damage. SERVPRO was very responsive and had a crew out the next day. Tucker did an outstanding job setting a containment area, removing all of the damaged materials, mitigating any potential for mold, and ensured all areas were dried in accordance with industry standards. He kept me updated at all times since this was not my primary residence and definitely gave me peace of mind. I definitely recommend SERVPRO of Bay County.
About Us
About Us
Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services. Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need. We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."
Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019. With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.
Our Experience and Training
Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field. We are also a licensed general contractor, offering a full line of reconstruction services for your property. With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size. Our Certifications Include:
- Applied Structural Drying
- Commercial Drying Specialist
- Fire and Smoke Damage Restoration
- Water Damage Restoration
- Applied Microbial Remediation
Community Involvement
SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI). As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations. We take great pride in working within our community and providing the best possible experience for our customers in their time of need.
When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help. To learn more about our organization or services, please give us a call at 850-785-1077. Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.
