Your Roof, Your Way

Premium Materials, Superior Workmanship & Unmatched Protection

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SERVPRO of Bay County
Our Google Reviews
(850) 785-1077
4.6
(332 reviews)

SERVPRO is your #1 Property Damage and Restoration Company

At SERVPRO of Bay County, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team ensures top-tier quality and long-term reliability.

Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.

We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.

(850) 785-1077

Contact Your Local SERVPRO

The Catch-All System: Keeping Your Property Safe & Clean

At SERVPRO of Bay County, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.

Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.

Benefits of the Catch-All System:


Why Choose SERVPRO

Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.

Why Choose SERVPRO

Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.

Why Choose SERVPRO

Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.

Why Choose SERVPRO

Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.

residential roof
residential roof

Our Expert Roofers

At SERVPRO of Bay County provides premium roofing materials backed by some of the strongest warranties in the industry.

Our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.

What we offer:

  • Accurate Assessments – No unnecessary repairs or hidden damages missed.
  • Manufacturer-Approved Installations – Roofing done right the first time.
  • Extended Warranties Available

Insurance Claims Support

Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Bay County simplifies the process with:

  • Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
  • Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
  • Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
  • On-site Support With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.

SERVPRO of Bay County eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.

(850) 785-1077

Contact Your Local SERVPRO

How It Works: A Simple 3-Step Roofing Process


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Free Inspection & Project Consultation

Once you reach out, our team schedules a free on-site inspection. Our trained specialists evaluate your roof, document any damage, and discuss your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable. 

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Proposal, Insurance Coordination & Scheduling

We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.

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Professional Installation & Final Walkthrough

Our crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction. 

SERVPRO Roofing Knowledge Center

Asphalt Shingles vs. Metal Roofing: Which Is Right for You?

Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.

Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.

Metal Roofing: Standard vs. Standing Seam Metal Roofs

Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.

Standing Seam Metal Roofing is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.

 

 

EPDM & TPO Roofing for Commercial Properties

EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.

TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.

Insurance Claims & Private Pay Projects: We Offer Both

At SERVPRO of Bay County, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.

Insurance Claims

If your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.

✔ Free Roof Inspection: Our roof inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster to conduct a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.

Private Pay Roofing Projects

Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.

✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.

Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis

Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.

Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.

Compliance & Safety Standards That Exceed Competitors

At SERVPRO of Bay County, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.

✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Bay County isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.

Business Continuity for Commercial Properties

Many contractors focus only on residential projects, but SERVPRO of Bay County specializes in keeping businesses operational during restoration and reconstruction projects.

✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Bay County provides commercial restoration services that ensure business continuity.

Local, Community-Focused, & Nationally Backed

✔ Locally Owned & Operated: As part of the Panama City community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Bay County combines local expertise with the power of a nationally recognized restoration brand.

 

 

Full-Service Disaster Recovery & Reconstruction Expertise

Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Bay County is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.

✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.

✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.

✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.

✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.

SERVPRO of Bay County isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.

Ready to get started?

Contact us today for a free roof inspection and let SERVPRO of Bay County take care of everything—from the insurance claim to private pay roofing solutions!

Type of Service:
By submitting this form, you are expressly consenting to receiving marketing and service-related calls or text messages from Servpro Industries, LLC, its affiliates, sister companies and SERVPRO® franchises and their affiliated companies to the telephone number you provided. You may opt out at any time by responding “Stop.” Consent is not a condition of purchase. Message and data rates may apply. By submitting this form, you also agree to our Terms of Website Use and Privacy Policy.

What our
customers are saying

Juan and Jesus are very helpful. They communicate the issue to us and came up with the best solution urgently to fix our issue. We had a unit that got flooded due to severe rainfall, everything was taken care asap.We truly appreciate their hard work

Brian Delmar

Juan and Jesus did such a fantastic job mitigating our water damage in kitchen.

Tonya McKey

⭐⭐⭐⭐⭐ Outstanding Water Mitigation Service — Highly Recommend SERVPRO! We arrived home from vacation to a nightmare—our living room was flooded, with water literally pouring out of the ceiling fans and light sockets. We called SERVPRO around 8 PM, and despite the late hour, they were at our home within an hour and immediately got to work. Juan and Jesus were fantastic from start to finish. They were polite, friendly, professional, and clearly knew exactly what needed to be done. They quickly removed the standing water and set up all the necessary drying and mitigation equipment to prevent further damage and help reduce the risk of mold. Throughout the entire process, communication was excellent. They explained what they were doing and why, kept us updated every step of the way, and were always quick to answer any questions we had. From the water extraction and air movers to industrial drying equipment, vent cleaning, and fogging services, everything was handled professionally and thoroughly. They also communicated directly with our insurance adjuster to make sure the necessary work was authorized so everything could move forward as quickly as possible. That took a huge amount of stress off us during an already stressful situation. What started as coming home from vacation to a flooded house turned into a much more manageable situation because of how quickly and professionally the SERVPRO team responded. Great customer service, excellent communication, fast emergency response, and quality work. A huge thank you to Juan and Jesus for taking such good care of our home. We would absolutely recommend SERVPRO to anyone needing water damage restoration or mitigation services—emergency or otherwise. ⭐⭐⭐⭐⭐

Michael Moede

Fast and good before and after ! Juan and Jesus thank you.

Kayla Lamm

Juan and Jesus were very professional. They arrived to the office quickly and did an amazing job with the clean up!!!

Kisha King

Juan and Jesus did a great job, very quick and professional through whole process.

Billy McGregor

Juan and Jesus did a great job with our needs at the office, very quick professional. Definitely will call again if the need arises

Isaac M

Did a great job and were pleasant. The two that came are Juan and Jesus. Good employees.

Paloma Keasey

I had a freak flood in my new 3-bedroom, 2-bath home and was completely overwhelmed. Cozenskii, Bryceon, and Tylor responded quickly after my call and immediately put me at ease. They explained every step of the process, answered all of my questions, and worked efficiently to get everything taken care of. Their professionalism, communication, and kindness made a stressful situation so much easier to handle. I'm incredibly grateful for their hard work and highly recommend them to anyone who needs their services!

Reagan Best

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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