Call: (850) 785-1077

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Bay County

331 Reviews
4.6
Leave Us A Review
(850) 785-1077We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

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Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

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Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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Roofing

Emergency repair and proactive maintenance to protect your roof and prevent costly damage year-round.

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Bay County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Panama City, FL | Lynn Haven, FL | Callaway, FL | Upper Grand Lagoon, FL | Bideawee Beach, FL | Carillon Beach, FL | Southport, FL | Springfield, FL | Parker, FL | Laguna Beach, FL | Biltmore Beach, FL | Lower Grand Lagoon, FL | Tyndall Air Force Base, FL | Mexico Beach, FL | Panama City Beach, FL | Youngstown, FL | Fountain, FL
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Operating in the Florida Panhandle since 1989, SERVPRO of Bay County is a locally owned and operated, and has the backing of over 1,700 franchises nationwide.  We serve the communities of Panama City, Panama City Beach, and surrounding areas, helping make property damage "Like it never even happened."  Customers can expect a quick response from a professionally trained team, who will treat their property as they would their own, honest communication, and excellent customer service from the beginning of their mitigation process through the end of reconstruction services. 

A Trusted Local Restoration Leader 

We are proud of the work done and reputation built in our community.  From our service in storm situations, such as Hurricane Michael, to the daily cleaning and restoration needs of our community members, we strive to provide the best possible experience.  

Committed To Our Community

SERVPRO of Bay County is a proud member of the following organizations: 

Currently, SERVPRO of Bay County is equipped, prepared, and ready to respond if a thunderstorm, tropical storm, or hurricane causes property damage.  With a very active 2021 Hurricane Season projected, SERVPRO of Bay County wants our community to know that we are Here to Help!

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Large or small emergencies, your Panama City, FL area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Bay County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
331 Reviews
4.6
Leave Us A Review
Lynn G.

I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.

Lee W.

Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.

Nell T.

I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them

Mike B.

I had the pleasure of having Juan and Fabian perform a 2 foot flood cut on my house. They were professional, prompt, and very polite. They left the job site very clean. I would definitely recommend them to handle flood mitigation or other services offered by SERVPRO of Bay County. Very satisfied with their work.

Jenny J.

Jarvis did a great job helping us with cleanup from a leak and was professional and courteous and arrived quickly after our situation occurred. I had to request a very specific timeframe around work meetings for him to come back and recheck everything and I know that can be a challenging thing to do in this line of work serving a lot of customers but he made it happen right on time.

Sue A.

David and C did an amazing job communicating everything that needed to be done and accomplished to get our little slice of paradise opened up, dried out, and ready to open after Hurricane Helene. They were professional, respectful, and their communication with our team was second to none. Even under the circumstances, they made the servo experience a great one. We appreciate all they did here at Magnolias On The Bay!

Patricia F.

Ryan and Fred were courteous, professional, and took care of my issue with a water leak from my washing machine hose quickly and efficiently. I highly recommend this company.

Mark H.

Our technicians David and C working in our place have been very courteous and careful . It’s very difficult with all of our furniture to work around . Thx to SERVPRO!

Gayle R.

Barry Diamond was very knowledgeable & professional and very nice

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Read More
Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

Don’t wait! Call today to make it
"Like it never even happened."

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About

Legal

General Contractor License: CGC1524046
Mold Remediation: MRSR237
SERVPRO of Bay County
1403 Florida Avenue
Panama City, FL 32401
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

© 2026 SERVPRO. All rights reserved.

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