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SERVPRO of Bay County

(850) 785-1077
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(850) 785-1077
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General Cleaning

Service Area

Panama City, FL | Lynn Haven, FL | Callaway, FL | Upper Grand Lagoon, FL | Bideawee Beach, FL | Carillon Beach, FL | Southport, FL | Springfield, FL | Parker, FL | Laguna Beach, FL | Biltmore Beach, FL | Lower Grand Lagoon, FL | Tyndall Air Force Base, FL | Mexico Beach, FL | Panama City Beach, FL | Youngstown, FL | Fountain, FL

Restoration and Cleaning Services

Operating in the Florida Panhandle since 1989, SERVPRO of Bay County is a locally owned and operated, and has the backing of over 1,700 franchises nationwide.  We serve the communities of Panama City, Panama City Beach, and surrounding areas, helping make property damage "Like it never even happened."  Customers can expect a quick response from a professionally trained team, who will treat their property as they would their own, honest communication, and excellent customer service from the beginning of their mitigation process through the end of reconstruction services. 

A Trusted Local Restoration Leader 

We are proud of the work done and reputation built in our community.  From our service in storm situations, such as Hurricane Michael, to the daily cleaning and restoration needs of our community members, we strive to provide the best possible experience.  

Committed To Our Community

SERVPRO of Bay County is a proud member of the following organizations: 

Currently, SERVPRO of Bay County is equipped, prepared, and ready to respond if a thunderstorm, tropical storm, or hurricane causes property damage.  With a very active 2021 Hurricane Season projected, SERVPRO of Bay County wants our community to know that we are Here to Help!

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Services We Provide

Additional Services

What our
customers are saying

Ryan and David were very nice and alleviated any stress and mess in a timely manner.

Jessica W.
Panama City

These guys are very professional. I am extremely happy with their work!

Carla D.
Panama City

I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.

Adrianna P.
Panama City

Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!

Amanda L.
Panama City

Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!

Sarah
Panama City

I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.

Lynn G.
Panama City

Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.

Lee W.
Panama City

I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them

Nell T.
Panama City

Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.

Rick
Panama City

Ryan and David were very nice and alleviated any stress and mess in a timely manner.

Jessica W.
Panama City

These guys are very professional. I am extremely happy with their work!

Carla D.
Panama City

I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.

Adrianna P.
Panama City

Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!

Amanda L.
Panama City

Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!

Sarah
Panama City

I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.

Lynn G.
Panama City

Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.

Lee W.
Panama City

I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them

Nell T.
Panama City

Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.

Rick
Panama City

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Read More
Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.