Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Norwich and Windham County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Backups Need a Careful Cleanup Plan A backed-up floor drain, overflowing toilet, or sewer line issue can stop normal life pretty quickly. This is not the kind of mess most people want to tackle with a mop, gloves, and a hopeful attitude. In Norwich, older plumbing, heavy rain, and low-lying areas near the Thames River can make sewage problems especially stressful for homeowners and business owners. SERVPRO provides sewage cleanup for residential and commercial properties that need prompt, careful attention. Sewage water can contain waste, bacteria, and other contaminants, so cleanup calls for more than removing what you can see on the surface. What Professional Sewage Cleanup Involves The first step is understanding what areas were affected and which materials can be cleaned. Porous materials, such as carpet pad, drywall, or insulation, may hold contamination and often need special handling or removal. SERVPRO can assist with: Helping Properties Move Forward Sewage cleanup is about restoring control to the space. SERVPRO works to limit cross-contamination, clean affected areas, and explain the process in plain language. For sewage cleanup in Norwich that is practical, respectful, and handled with care, contact SERVPRO to schedule service and learn how we can help restore confidence in your property.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Personnel were outstanding & knowledgeable. Worked hard and well together. Great teamwork!! Very good clean job!
Everyone I dealt with was courteous, careful, professional and patient. They made a difficult situation more than bearable, they had fun too.
SERVPRO of Norwich and Windham County did an good job and are very nice people. 10/10 would recommend to friends and family
Response was amazing, and the entire SERVPRO staff was great. We didn't have to worry about anything. Thank you!
I would highly recommend your company to others. Your employees were kind, efficient and explained everything along the way. Thank you for your kindness and patience with us during a difficult time.
Solid work performance. Very hard working crew.
They were amazing!
I was particularly pleased with Jose and Julio who were very helpful in explaining the situation to me, and what follow up might be required.
Hi John and Crew... Thank you so much for keeping us and you safe with the extra precautions you are taking
-Ohio Flooding Storm Support
About Us
Local Restoration Support That Feels Straightforward A property problem has a way of turning a normal day into a list of questions. Who handles the water in the basement? What about smoke odor after a small fire? Is that musty smell coming from hidden moisture? SERVPRO helps homeowners, property managers, and business owners in Norwich sort through those next steps with practical cleanup and restoration services. Our team handles water damage, fire damage, mold removal and remediation, storm cleanup, specialty cleaning, biohazard cleaning, packout services, and construction support. The goal is to explain the process clearly and focus on what your property needs, not bury you in jargon. Built Around Local Property Needs Norwich properties have plenty of variety, from older homes near the Leffingwell House Museum to apartments, storefronts, offices, and commercial spaces throughout Windham County. Older materials, lower-level storage, river-area humidity, and changing weather can all affect how damage spreads and how cleanup should be handled. SERVPRO can help with: A Clearer Path After Property Damage Good restoration starts with careful communication. SERVPRO looks for visible damage, hidden moisture, affected materials, and belongings that may need attention. For cleanup and restoration support in Norwich that feels organized, local, and easy to understand, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.
