Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Norwich and Windham County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Cleanup Services in Norwich, CT
No one plans for a sewage backup. One minute your bathroom’s working fine, the next—well, let’s just say things get messy real quick. From city sewer issues in Norwich to clogged lines in Windham County homes, SERVPRO handles the cleanup no one wants to deal with.
Sewage water is what we call “Category 3” in the restoration world—meaning it’s the kind of mess that needs more than a mop and a prayer.
Our sewage cleanup services include:
Safe Waste Removal – We pump out contaminated water fast and safely.
Deep Cleaning & Disinfection – Hospital-grade cleaners make your space clean and sanitary again.
Odor Elimination – We don’t just cover up the smell—we neutralize it at the source.
Drying & Dehumidifying – Behind-the-scenes moisture? We find it and dry it out.
Structural Restoration – Flooring, walls, and trim—rebuilt like new when needed.
We’ve cleaned up overflows in kitchens, basements, and even commercial spaces all across Norwich and the surrounding towns.
You shouldn’t have to handle a biohazard on your own. SERVPRO is here with the tools, training, and tact to make a rough situation feel a whole lot better.
Got an unexpected mess? Let SERVPRO clean it up—and help you breathe easier tomorrow.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Personnel were outstanding & knowledgeable. Worked hard and well together. Great teamwork!! Very good clean job!
Everyone I dealt with was courteous, careful, professional and patient. They made a difficult situation more than bearable, they had fun too.
SERVPRO of Norwich and Windham County did an good job and are very nice people. 10/10 would recommend to friends and family
Response was amazing, and the entire SERVPRO staff was great. We didn't have to worry about anything. Thank you!
I would highly recommend your company to others. Your employees were kind, efficient and explained everything along the way. Thank you for your kindness and patience with us during a difficult time.
Solid work performance. Very hard working crew.
They did an awesome job!! Thank you!!
"Top notch service all the way, thank you so much!"
"Kept me informed of the process. The people that came to the house were WONDERFUL! Thank You!
About Us
Your Neighbors in Restoration: SERVPRO of Norwich and Windham County
Here in Norwich, we’re more than just restoration pros—we’re your neighbors. When disaster strikes, we’re the folks who show up fast, roll up our sleeves, and get the job done right.
SERVPRO has been restoring homes and businesses across Norwich, Windham, and surrounding towns for years. From puffbacks in Preston to basement floods in Brooklyn, we've seen it all—and fixed it all—with skill, speed, and a smile.
What sets us apart?
Locally rooted, professionally trained – We know Connecticut construction quirks and community concerns.
Full-service restoration – Fire, water, storm, mold, biohazard—we handle the mess and the rebuild.
Fast response, 24/7 – Because damage doesn’t wait for business hours.
We’re a team of problem-solvers, big thinkers, and straight shooters. Whether we’re tearing out wet drywall or managing a full commercial restoration, we treat your space like it’s our own. And we always aim to leave things better than we found them.
When life gets messy, SERVPRO is here to help make it “Like it never even happened.”
