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SERVPRO of Norwich and Windham County

Address

390 W Thames Street
Norwich,CT 06360

Service Area

Norwich, CT | Willimantic, CT | Danielson, CT | Plainfield, CT | Putnam, CT | Windham, CT | Killingly, CT | Colchester, CT | Griswold, CT | Woodstock, CT

Here to Help® 24/7

SERVPRO of Norwich and Windham County

(860) 887-0447
Leave us a review
(860) 887-0447

About Us

Proudly Serving Norwich and Windham County

When disaster strikes in Norwich, it doesn’t send a polite warning—it barges in like a Nor’easter, uninvited and messy. That’s where SERVPRO steps in. We’re your local go-to crew for fire, water, and storm damage cleanup. And mold? Let’s just say we’re not fans of fuzzy walls either.

Our team isn’t just trained—we’re restoration nerds (the good kind). We roll up our sleeves and get to work fast, because we know how stressful property damage can be. Whether it's a burst pipe in a downtown Norwich storefront or storm damage in a Windham County home, we treat every job like it's our own place on the line.

Why SERVPRO?

Local Roots, National Strength
Based right here in Norwich, we’re part of the community—but we’ve also got the horsepower of a national brand behind us.

Fast Response, Every Time
Restoration isn’t a 9-to-5 gig. We’re ready to roll 24/7, rain or shine (or blizzard or basement flood).

Top-Notch Technicians
Our techs are IICRC-certified pros who know how to handle everything from soot to standing water. And they’ll always treat your space with care and respect.

From Mess to Masterpiece
We don’t just clean—we restore. Think of us as the pit crew for your property.

A Norwich Team You Can Trust
We’ve seen a lot—like, a lot. From fire-damaged attics to waterlogged basements and the occasional mystery stain no one wants to talk about. Every job contributes to our expertise and passion for helping our neighbors recover.

We love this corner of Connecticut—from the historic charm of Norwich to the quiet strength of Windham County—and we’re proud to help keep it standing strong, one restored home or business at a time.

Looking for reliable restoration in Norwich, CT?
Let SERVPRO help restore your peace of mind—one room, one repair, one day at a time.

Services We Provide

Additional Services

WHY CHOOSE SERVPRO?

Faster to any size disaster

We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and we are ready to take your call, day or night.

#1 in the cleanup and restoration industry

We’re a trusted leader in the restoration industry.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

What our
customers are saying

We were very impressed with how hard the team worked.  They were friendly, courteous and professional.  

Marsha
Ledyard

Couldn't ask for better help! Thank you so much!

Courtney
Windham

Very impressed with how quickly they responded and the service he received.  Would recommend them to anyone! 

Chris
Old Saybrook

"All employees were amazing, thank you so much for everything! John, Carlos and Wesley were very impressive"

Lynn
Stafford

"Your staff helped during this hard time and made me feel comfortable with their skills. Great job, I am happy I chose SERVPRO."

- Hurricane Michael Storm Damage

Calvin
Panama City

Thank you very much John for making this a completely non-stressful project for us!!!  Truly greatly appreciate everything you've done and how you went about it.  Thank you!  

Irina
Waterford

Couldn't ask for better!! Great job !!

Jane
Putnam

I don't think they could exceed any higher.  They deserve to be as high as you go!  I would recommend them 100%  

Hannah
Norwich

Leo and Gerardo were the best! I just loved them.  You will be the only company cleaning my carpets from now on!  

Yvonne
Norwich

We were very impressed with how hard the team worked.  They were friendly, courteous and professional.  

Marsha
Ledyard

Couldn't ask for better help! Thank you so much!

Courtney
Windham

Very impressed with how quickly they responded and the service he received.  Would recommend them to anyone! 

Chris
Old Saybrook

"All employees were amazing, thank you so much for everything! John, Carlos and Wesley were very impressive"

Lynn
Stafford

"Your staff helped during this hard time and made me feel comfortable with their skills. Great job, I am happy I chose SERVPRO."

- Hurricane Michael Storm Damage

Calvin
Panama City

Thank you very much John for making this a completely non-stressful project for us!!!  Truly greatly appreciate everything you've done and how you went about it.  Thank you!  

Irina
Waterford

Couldn't ask for better!! Great job !!

Jane
Putnam

I don't think they could exceed any higher.  They deserve to be as high as you go!  I would recommend them 100%  

Hannah
Norwich

Leo and Gerardo were the best! I just loved them.  You will be the only company cleaning my carpets from now on!  

Yvonne
Norwich

About Us

Proudly Serving Norwich and Windham County

When disaster strikes in Norwich, it doesn’t send a polite warning—it barges in like a Nor’easter, uninvited and messy. That’s where SERVPRO steps in. We’re your local go-to crew for fire, water, and storm damage cleanup. And mold? Let’s just say we’re not fans of fuzzy walls either.

Our team isn’t just trained—we’re restoration nerds (the good kind). We roll up our sleeves and get to work fast, because we know how stressful property damage can be. Whether it's a burst pipe in a downtown Norwich storefront or storm damage in a Windham County home, we treat every job like it's our own place on the line.

Why SERVPRO?

Local Roots, National Strength
Based right here in Norwich, we’re part of the community—but we’ve also got the horsepower of a national brand behind us.

Fast Response, Every Time
Restoration isn’t a 9-to-5 gig. We’re ready to roll 24/7, rain or shine (or blizzard or basement flood).

Top-Notch Technicians
Our techs are IICRC-certified pros who know how to handle everything from soot to standing water. And they’ll always treat your space with care and respect.

From Mess to Masterpiece
We don’t just clean—we restore. Think of us as the pit crew for your property.

A Norwich Team You Can Trust
We’ve seen a lot—like, a lot. From fire-damaged attics to waterlogged basements and the occasional mystery stain no one wants to talk about. Every job contributes to our expertise and passion for helping our neighbors recover.

We love this corner of Connecticut—from the historic charm of Norwich to the quiet strength of Windham County—and we’re proud to help keep it standing strong, one restored home or business at a time.

Looking for reliable restoration in Norwich, CT?
Let SERVPRO help restore your peace of mind—one room, one repair, one day at a time.

Read More
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.