
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Norwich and Windham County
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Biohazard Cleanup Services in Norwich, CT
Some messes are just too big—or too sensitive—for everyday cleaning. When you're facing a situation like a trauma scene, hoarding cleanup, or chemical spill in Norwich or anywhere in Windham County, SERVPRO is the team you want on your side.
Biohazard cleaning isn’t just about elbow grease. It takes training, specialty gear, and a whole lot of care.
Our biohazard services cover:
Trauma & Crime Scene Cleanup – Discreet, respectful, and thorough cleaning of impacted areas.
Hoarding Cleanup – We restore order while protecting valuables and personal items.
Sewage Backup Cleaning – Fast extraction, deep cleaning, and odor removal.
Chemical Spill & Hazardous Waste Removal – Safe handling and proper disposal of dangerous materials.
Vehicle Decontamination – Interior cleanups for emergency vehicles, fleet cars, and personal autos.
We’ve helped Norwich homeowners, property managers, and first responders clean up safely and swiftly in some of life’s toughest moments. Our crews are IICRC-certified and follow strict OSHA guidelines—because safety always comes first.
No judgment. No drama. Just professional cleanup and quiet confidence.
If you’re dealing with a biohazard situation and need a steady hand to guide you through, let SERVPRO take it from here—restoring your space with dignity and care.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Great job cleaning and communicating throughout the whole process!
Very professional and quick to get the job done. Excellent clean up.
Everyone was helpful from the first phone call, couldn't ask for any better service!
Thank you very much John for making this a completely non-stressful project for us!!! Truly greatly appreciate everything you've done and how you went about it. Thank you!
Couldn't ask for better!! Great job !!
I don't think they could exceed any higher. They deserve to be as high as you go! I would recommend them 100%
Leo and Gerardo were the best! I just loved them. You will be the only company cleaning my carpets from now on!
We were very impressed with how hard the team worked. They were friendly, courteous and professional.
Very impressed with how quickly they responded and the service he received. Would recommend them to anyone!
About Us
Your Neighbors in Restoration: SERVPRO of Norwich and Windham County
Here in Norwich, we’re more than just restoration pros—we’re your neighbors. When disaster strikes, we’re the folks who show up fast, roll up our sleeves, and get the job done right.
SERVPRO has been restoring homes and businesses across Norwich, Windham, and surrounding towns for years. From puffbacks in Preston to basement floods in Brooklyn, we've seen it all—and fixed it all—with skill, speed, and a smile.
What sets us apart?
Locally rooted, professionally trained – We know Connecticut construction quirks and community concerns.
Full-service restoration – Fire, water, storm, mold, biohazard—we handle the mess and the rebuild.
Fast response, 24/7 – Because damage doesn’t wait for business hours.
We’re a team of problem-solvers, big thinkers, and straight shooters. Whether we’re tearing out wet drywall or managing a full commercial restoration, we treat your space like it’s our own. And we always aim to leave things better than we found them.
When life gets messy, SERVPRO is here to help make it “Like it never even happened.”
