John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

About Us

SERVPRO of Norwich and Windham County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Norwich and Windham County

About Us

Your Neighbors in Restoration: SERVPRO of Norwich and Windham County

Here in Norwich, we’re more than just restoration pros—we’re your neighbors. When disaster strikes, we’re the folks who show up fast, roll up our sleeves, and get the job done right.

SERVPRO has been restoring homes and businesses across Norwich, Windham, and surrounding towns for years. From puffbacks in Preston to basement floods in Brooklyn, we've seen it all—and fixed it all—with skill, speed, and a smile.

What sets us apart?

  • Locally rooted, professionally trained – We know Connecticut construction quirks and community concerns.

  • Full-service restoration – Fire, water, storm, mold, biohazard—we handle the mess and the rebuild.

  • Fast response, 24/7 – Because damage doesn’t wait for business hours.

We’re a team of problem-solvers, big thinkers, and straight shooters. Whether we’re tearing out wet drywall or managing a full commercial restoration, we treat your space like it’s our own. And we always aim to leave things better than we found them.

When life gets messy, SERVPRO is here to help make it “Like it never even happened.”

Certifications

  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • RCT - Rug Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRT - Carpet Repair & Reinstallation Technician
  • HST - Health and safety Technician
  • AMRT - Applied Microbial Remediation Technician

Licenses

General Contractor License: HIC 0620481

Payment Info

The following cards are accepted:

Affiliations

  • ECAR - Eastern Connecticut Association of Realtors
  • BNI Quiet Corner Chapter
  • Greater Norwich Area Chamber of Commerce

What our
customers are saying

Thank you very much John for making this a completely non-stressful project for us!!!  Truly greatly appreciate everything you've done and how you went about it.  Thank you!  

Irina
Waterford

Couldn't ask for better!! Great job !!

Jane
Putnam

I don't think they could exceed any higher.  They deserve to be as high as you go!  I would recommend them 100%  

Hannah
Norwich

Leo and Gerardo were the best! I just loved them.  You will be the only company cleaning my carpets from now on!  

Yvonne
Norwich

We were very impressed with how hard the team worked.  They were friendly, courteous and professional.  

Marsha
Ledyard

Very impressed with how quickly they responded and the service he received.  Would recommend them to anyone! 

Chris
Old Saybrook

Couldn't ask for better help! Thank you so much!

Courtney
Windham

"All employees were amazing, thank you so much for everything! John, Carlos and Wesley were very impressive"

Lynn
Stafford

"Your staff helped during this hard time and made me feel comfortable with their skills. Great job, I am happy I chose SERVPRO."

- Hurricane Michael Storm Damage

Calvin
Panama City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.